Connor Richards
Brooklyn,USA
Summary
Dynamic bar manager with a proven track record at The Cauldron, excelling in mixology and customer service. Developed innovative cocktail recipes and trained staff, enhancing guest experiences and boosting repeat business. Adept at inventory management and problem-solving, I thrive in fast-paced environments, ensuring operational excellence and customer satisfaction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
bartender
olde city
Manhattan, New York
08.2025 - Current
- Prepared and served a variety of cocktails and beverages to customers.
- Managed bar inventory and restocked supplies as needed.
- Maintained cleanliness and organization of the bar area during shifts.
- Handled cash transactions and processed payments accurately at the register.
- Greeted customers and provided excellent customer service.
Server, Bartender, Coatcheck, Garde manger
Great Performances Event Catering
Brooklyn, usa
02.2022 - Current
- Serve guests efficiently, ensuring satisfaction and timely service, contributing to repeat business.
- Prepare and manage bar orders, maintaining high standards of cleanliness and customer interaction.
- Handle coat check responsibilities, ensuring the security and proper management of guests' belongings.
- Assist in garde manger tasks, preparing cold dishes and maintaining ingredient quality.
Shift Lead
medusa the greek
Brooklyn, New York
03.2025 - 08.2025
- Supervised daily operations to ensure smooth service delivery.
- Trained new staff on company policies and customer service standards.
- Managed inventory levels and conducted regular stock checks.
- Resolved customer complaints to enhance satisfaction and loyalty.
- Implemented efficient workflows for food preparation and service areas.
- Assisted in developing promotional strategies to increase customer engagement.
- Assisted in the training of new employees.
Lead Bartender
The Cauldron
Manhattan, New York
10.2024 - 03.2025
- Developed innovative cocktail recipes that elevated customer experience.
- Trained and mentored junior bartenders in advanced mixology techniques.
- Managed bar inventory and ordered supplies to ensure optimal stock levels.
- Engaged with patrons regularly to deliver exceptional customer service.
- Resolved customer complaints promptly to uphold satisfaction rates.
- Fostered a social atmosphere among patrons through engaging conversation and enthusiasm.
bar manager
garage sale vintage
Manhattan, New York
07.2024 - 10.2024
- Trained bartenders on drink preparation and customer service standards.
- Managed inventory to ensure availability of supplies and minimize waste.
- Conducted vendor interactions to negotiate pricing and secure favorable terms.
- Oversaw kitchen operations to maintain efficiency and quality standards.
- Implemented health and safety protocols to ensure compliance with regulations.
- Developed menus to enhance customer experience and meet market trends.
- Managed recipes to maintain consistency in food and beverage offerings.
Bar Manager
anytime billiards
manhattan
02.2024 - 06.2024
- Streamlined vendor relations to improve collaboration and enhance performance.
- Implemented inventory control measures to minimize waste and optimize stock levels.
- Developed menus reflecting customer preferences and seasonal availability.
- Created recipes ensuring quality and consistency in food preparation.
Assistant Bar Manager
Cedar Local
05.2023 - 06.2023
- Coordinated daily bar operations and staff scheduling for optimal efficiency.
- Trained new employees on service standards and safety protocols.
- Managed inventory and ordered supplies to maintain stock levels.
- Developed cocktail menus and ensured high-quality beverage preparation.
- Introduced innovative concepts and signature drinks to enhance customer experience.
- Created promotions and organized events to boost revenue and customer engagement.
Sales representative, Key holder
Boisson Retail Bottle Shop
07.2022 - 10.2022
- Developed strong customer relationships through effective communication and personalized service.
- Identified client needs and provided tailored product recommendations to drive sales.
- Collaborated with team members to create engaging promotional campaigns for new products.
- Managed inventory levels to ensure product availability and minimize stockouts.
- Trained new sales staff on company policies, product knowledge, and customer service techniques.
Sales manager, Shop manager, Event manager and Mixologist
Sechey Retail Bottle Shop
10.2022 - 01.2022
- Led sales team to drive revenue growth and customer engagement.
- Developed training programs to enhance team selling skills and product knowledge.
- Collaborated with marketing to create effective promotional campaigns and materials.
- Managed key client relationships to foster long-term partnerships and satisfaction.
- Coordinated cross-departmental efforts to align sales strategies with business goals.
Server
Oishi.NYC Ramen House
Williamsburg
08.2021 - 12.2021
- Served customers efficiently, enhancing dining experience and increasing customer satisfaction.
- Managed multiple tables, ensuring timely service and accurate order delivery.
- Collaborated with kitchen staff to handle special requests and dietary restrictions.
- Resolved customer complaints promptly, maintaining a positive dining atmosphere.
Bartender instructor
ABC bartending school
08.2020 - 01.2021
- Responsible for training students from ground up to be functional in a fast paced service environment.
Bartender / Assistant manager
Bia, Vietnamese Bar and Grill
Williamsburg, New York
04.2014 - 03.2020
- Trained over 50 new hires, ensuring high service standards and operational efficiency.
- Maintained draft line knowledge, ensuring quality and consistency in beverage offerings.
- Developed and sustained a loyal customer base, boosting repeat business and customer satisfaction.
- Collaborated with team to improve service processes, enhancing overall guest experience.
- Implemented training programs that led to measurable improvements in staff performance.
High Volume Barback
The Gutter
Williamsburg, New York
10.2014 - 12.2015
- Maintained cleanliness and organization of bar area for efficient service.
- Assisted bartenders in preparing drinks and serving customers promptly.
- Restocked inventory supplies to ensure smooth bar operations throughout shifts.
- Supported team by delivering orders and clearing empty glasses from tables.
Education
Graduated -
ABC Bartending School
01.2021
School of Audio Engineering -
School of Audio Engineering
New York, NY09.2013
Music theory -
Onondaga Community College
Syracuse, NY01.2013
Advanced Regents Diploma -
Manhattan Village Academy
New York, NY06.2011
Skills
- Customer service excellence
- Mixology techniques
- Inventory management
- Problem solving
- Staff training
- Menu design and development
- Order management
- Adaptability
- Composure under pressure
- Strong work ethic
Certification
NYC Food and Safety, 05/01/24, Current holder of NYC food service certification
References
- Domonic Costa gm of cauldron nyc 917-900-8270
- John Embree gm of bia williamsburg 8456634030
- Asia gm of garage sale vintage 7186971578
- Kathleen kennedy Boisson shop manager 3154204565
- kieth beverage consultant 347 798 3575
Timeline
bartender
olde city
08.2025 - Current
Shift Lead
medusa the greek
03.2025 - 08.2025
Lead Bartender
The Cauldron
10.2024 - 03.2025
bar manager
garage sale vintage
07.2024 - 10.2024
Bar Manager
anytime billiards
02.2024 - 06.2024
Assistant Bar Manager
Cedar Local
05.2023 - 06.2023
Sales manager, Shop manager, Event manager and Mixologist
Sechey Retail Bottle Shop
10.2022 - 01.2022
Sales representative, Key holder
Boisson Retail Bottle Shop
07.2022 - 10.2022
Server, Bartender, Coatcheck, Garde manger
Great Performances Event Catering
02.2022 - Current
Server
Oishi.NYC Ramen House
08.2021 - 12.2021
Bartender instructor
ABC bartending school
08.2020 - 01.2021
High Volume Barback
The Gutter
10.2014 - 12.2015
Bartender / Assistant manager
Bia, Vietnamese Bar and Grill
04.2014 - 03.2020
Graduated -
ABC Bartending School
School of Audio Engineering -
School of Audio Engineering
Music theory -
Onondaga Community College
Advanced Regents Diploma -
Manhattan Village Academy