HEATHER BOWMAN, BSW
8728 E. Portland St. Scottsdale,AZ
Summary
Forward thinking leader with progressive experience in training, monitoring, and morale-building techniques to maximize employee engagement and performance. Versed in preparing and facilitating training materials for adult learners. Highly-motivated with desire to take on new challenges, and willingness to master new skills. Adaptable and collaborative with strong interpersonal skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Quality First Lead Assessor
Southwest Human Development
12.2022 - 02.2024
- Facilitate training and mentor new staff on Environment Rating Scale (ECERS and ITERS), CLASS (Infant CLASS, Toddler CLASS, and Pre-K CLASS) assessment tools.
- Utilize coaching models to verify compliance of quality processes and QF procedures on all QIRS assessment tools.
- Review assessment reports and provide constructive revisions.
- Participate in lead/management meetings to provide feedback, analytics, and engage in collaborative discussion on strategic planning.
Quality First Assessor
Southwest Human Development
07.2018 - 12.2022
- Completed Environment Rating Scale (ECERS and ITERS), CLASS (Infant CLASS, Toddler CLASS, and Pre-K CLASS) observations in ECE settings.
- Communicated and maintained relationships with school administration, districts, and regional contacts to provide technical assistance.
- Maintained a caseload to complete two assessments/reports per week.
- Completed assessment reports/revisions through Extranet.
Family Support Behavior Coach
Southwest Human Development
08.2017 - 05.2018
- Provided direct support to family through case management, accessing community resources, parenting skills training, and child development education.
- Utilized coaching strategies with the child to improve social skills, behavior modification, anger management, and self-esteem skills.
- Attended CFT, ISP and IEP meetings to facilitate care coordination by communicating with all providers involved to ensure continuity of care.
- Produced PDIP formatted case note documentation.
Social Services Intern
Hacienda HealthCare
01.2017 - 05.2017
- Completed patient Preadmission Screening Resident Review (PASRR) assessment and psychosocial assessment within 14 days of new admission.
- Documented progress regarding the patient’s social and emotional status.
- Participated in interdisciplinary team meetings, care plan, IEP, ISP, and discharge planning meetings with Nurse Case Manager and Attending Physician.
- Co-facilitated therapeutic task group with Occupational and Restorative Therapy Department.
Education Support Professional
Paradise Valley Unified School District
08.2015 - 08.2016
- Planned, directed, and monitored instructional content for community education afterschool program.
- Supervised up to 25 children, presenting learning concepts for the personal and emotional growth of the students.
- Assisted in the monitoring of behaviors and everyday experiences while communicating observations to teachers, parents, and administrators.
Education
Bachelor of Arts - Social Work
The College of St. Scholastica
Skills
- Team Development Strategies
- Staff Training and Onboarding
- Risk Assessment Analysis
- Business Software Applications
- Technical Report Writing
- Community Outreach
Certification
- CPR/ First Aide
- AZ Finger Print Cleared
Timeline
Quality First Lead Assessor
Southwest Human Development
12.2022 - 02.2024
Quality First Assessor
Southwest Human Development
07.2018 - 12.2022
Family Support Behavior Coach
Southwest Human Development
08.2017 - 05.2018
Social Services Intern
Hacienda HealthCare
01.2017 - 05.2017
Education Support Professional
Paradise Valley Unified School District
08.2015 - 08.2016
Bachelor of Arts - Social Work
The College of St. Scholastica
- CPR/ First Aide
- AZ Finger Print Cleared
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