Connor Robach
Grand Rapids,MI
Summary
I am a passionate and determined learner who enjoys developing, implementing, and administering applications. I have a strong understanding of the Agile, Waterfall, and Hybrid project management methodologies and enjoy working with groups of people to achieve a task. the use of Teams Project, Jira, Confluence, and Asana on a daily basis ensures all project tasks get done on time. Currently, I work as a Retail Web Systems Admin helping to develop new applications and manage all aspects of the Ecommerce platform. I also have background in IT and Cybersecurity with a broad understanding in Active Directory, SQL, Python, Cisco Products, Azure, Azure Sentinel, Microsoft Defender, and Zscaler.
Overview
3
3
years of professional experience
3
3
Certification
Work History
Retail Web Systems Administrator
UFP Industries
08.2023 - Current
- Create project plans to refine business processes and develop new processes
- Create various landing pages related to UFP Brands.
- Develop content blocks and widgets to display product and brand focused content
- Coordinate inter-system data flow and connectivity for ecommerce platforms
- Develop website management and optimization concepts
- Prioritize requests from various brands and stakeholders; identify and resolve conflicts
- Triage system issues related to B2B portal.
SOC Analyst
UFP Industries
05.2023 - 08.2023
- Respond to triages and investigate security events to determine actions and procedures
- Identify actionable relevant resources to address current and emerging threats
- Analyze system logs, security tools, and data sources to identify attacks
- Implement security protocols focused on compliance and legal standards.
- Write KQL queries to provide team with accurate and detailed logs.
Technical Analyst I
UFP Industries
04.2022 - 05.2023
- Provide all levels of support for all business systems related to UFP Infrastructure
- Respond to customers quickly and thoroughly troubleshoot issues until completion
- Continuously adapt to ever-changing IT environment
- Document all incident resolutions and contribute to UFP IT knowledgebase.
Information Systems Intern
UFP Industries
05.2021 - 04.2022
- Image company computers and workstations in accordance with the purchasing team
- Help update internal networks and systems based on plant needs
- Performed IS call center troubleshooting Citrix, local applications, and software.
Education
Bachelor of Science in Business Administration -
Central Michigan University
Mount Pleasant, MI12.2023
Skills
- Linux
- PowerShell
- KQL
- SQL
- Jira
- Confluence
- Figma
- Microsoft Office
- Microsoft Azure
- Windows Defender
- OroCommerce
Certification
- Google: Project Initiation - Starting a Successful Project
- Google: Foundations of Project Management Certification
- Google: GA4 Certification
Timeline
Retail Web Systems Administrator
UFP Industries
08.2023 - Current
SOC Analyst
UFP Industries
05.2023 - 08.2023
Technical Analyst I
UFP Industries
04.2022 - 05.2023
Information Systems Intern
UFP Industries
05.2021 - 04.2022
Bachelor of Science in Business Administration -
Central Michigan University
- Google: Project Initiation - Starting a Successful Project
- Google: Foundations of Project Management Certification
- Google: GA4 Certification
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