Overview
Work History
Education
Leadership Experience
Timeline
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Connor Roussel

Frederick,United States

Overview

5
5
years of professional experience

Work History

Executive Position Social and Recruitment Chair

Delta Tau Delta Fraternity
Blacksburg, United States
12.2024 - 03.2025
  • Orchestrated a series of 5 social events throughout the academic year, leading to a remarkable 300% increase in recruitment percentages, attracting over 30 new members to the fraternity in the span of 2 months.
  • Developed and executed targeted marketing campaigns across multiple platforms, resulting in a 100% rise in event attendance and enhancing overall engagement.
  • Collaborated with university organizations to foster partnerships that generated event sponsorship, increasing event quality and visibility while maintaining a budget efficiency.

Guest Service Specialist

Pistarros Italian Restuarant
Frederick, United States
08.2023 - 05.2024
  • Managed high-volume guest contacts with poise and efficiency, resolving problems for guests quickly to enhance overall satisfaction and generate repeat business.
  • Coordinated with the bar and kitchen staff to ensure smooth communication, timely delivery, and restaurant standards and presentation quality.
  • Processed payments and processed transactions accurately, including handling cash, credit cards, and point-of-sale terminals while keeping track of financial records.

Head Captain of Baseball Team

Baseball
Frederick, United States
08.2020 - 05.2024
  • Led and encouraged a team of athletes by fostering teamwork, accountability, and a strong work ethic, which resulted in increased performance and team cohesion on and off the field.
  • Developed strategic game plans and in-game adjustments with coaches and teammates to optimize plays and enhance competitive performance.
  • Served as a role model and mentor, leading by example in skill development, sportsmanship, and mental toughness in the face of extreme pressure.

Project Manager

Snow Shoveling Removal Business
Frederick, United States
12.2022 - 02.2024
  • Directed operational strategies for a snow shoveling company, achieving a 150% increase in customer retention rates over two winter seasons by implementing targeted communication and loyalty programs.
  • Implemented and drove strategic operation improvements using service courses, enhanced staffing planning, and equipment usage optimization, reducing response times by nearly 50% and significantly improving overall customer satisfaction and service reliability.

Refugee Resettlement Volunteer

Lutheran Social Services (LSSNCA)
Bethesda, United States
08.2023 - 12.2023
  • Supplied and ready apartments for refugee families by purchasing, importing, and installing second-hand furniture, offering a cozy and well-appointed living space upon arrival.
  • Oversaw the facilitation of home accommodations through team work with volunteers and community groups in providing household basic needs, shaping a comfortable and welcoming home space for resettled families.
  • Facilitated an easy resettlement for newly arrived refugees through assistance with move-in preparations, basics of apartments described, and ensuring families felt grounded in their new surroundings.

Lead Employee Manager

Giant Food Pharmacy
Frederick, United States
08.2022 - 08.2023
  • Led front-end operations and directed team members, coordinated daily tasks, distributed responsibilities, and offered excellent customer service in a high-volume retail environment.
  • Operated cash register processes and transactions, processing payments, responding to customers inquiries, and maintaining financial accuracy for reporting purposes to support effective business operations.
  • Maintained store cleanliness and convenience through cart collection and organization, stock replenishment of staple supplies, and creating a clean and welcoming environment for consumers.

Education

Bachelors degree - cybersecurity and data Analytics

Virginia Polytechnic Institute and University
Blacksburg, Virginia
05.2028

Leadership Experience

  • Social and Recruitment Chair, Delta Tau Delta Fraternity, 12/24, 03/25, Blacksburg, Virginia, Orchestrated a series of 5 social events throughout the academic year, leading to a remarkable 300% increase in recruitment percentages, attracting over 30 new members to the fraternity in the span of 2 months., Developed and executed targeted marketing campaigns across multiple platforms, resulting in a 100% rise in event attendance and enhancing overall engagement., Collaborated with university organizations to foster partnerships that generated event sponsorship, increasing event quality and visibility while maintaining a budget efficiency.
  • Head Captain of Baseball Team, Baseball, 08/20, 05/24, Frederick, Maryland, Led and encouraged a team of athletes by fostering teamwork, accountability, and a strong work ethic, which resulted in increased performance and team cohesion on and off the field., Developed strategic game plans and in-game adjustments with coaches and teammates to optimize plays and enhance competitive performance., Served as a role model and mentor, leading by example in skill development, sportsmanship, and mental toughness in the face of extreme pressure.

Timeline

Executive Position Social and Recruitment Chair

Delta Tau Delta Fraternity
12.2024 - 03.2025

Guest Service Specialist

Pistarros Italian Restuarant
08.2023 - 05.2024

Refugee Resettlement Volunteer

Lutheran Social Services (LSSNCA)
08.2023 - 12.2023

Project Manager

Snow Shoveling Removal Business
12.2022 - 02.2024

Lead Employee Manager

Giant Food Pharmacy
08.2022 - 08.2023

Head Captain of Baseball Team

Baseball
08.2020 - 05.2024

Bachelors degree - cybersecurity and data Analytics

Virginia Polytechnic Institute and University

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Connor Roussel