Summary
Overview
Work History
Education
Skills
Projects
Timeline
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Connor Schmidt

Irvine,CA

Summary

Dedicated product support specialist with a background in end-user software validation testing, creating technical and support documents, and providing software integration and testing support for customers. A diligent, communicative, and team-oriented worker seeking to leverage my experience and education in Computer Science and Machine Learning. Motivated to take on responsibility and apply myself to projects in Artificial Intelligence and Software as a Service industries.

Overview

4
4
years of professional experience
4
4
years of post-secondary education

Work History

Product Support Specialist

GessNet
05.2023 - Current
  • Conducts regular validation testing on software features for functionality, bugs, and user experience, ensuring fulfillment of user needs and design requirements, supporting an on-schedule product release and software updates
  • Developed and maintains documentation for validation testing procedures, ensuring standardization and understandability
  • Assists business customers by developing and maintaining user guide documentation on software features and use cases for quicker product adoption
  • Supports integration, internal testing, and documentation for adopting customers

Data Engineering Intern

Smarsh Inc.
07.2021 - 10.2021
  • Employed AGILE software development methods and processes, taking part in stand-up meetings and sprint planning to identify requirements, determine scheduling requirements, and deliver progress reports
  • Collaborated with CSURV and VAMs teams to support development and maintenance of the CSURV and VAMs projects while adhering to company standards and best practices
  • Developed unit tests and performed debugging on code, consistently delivering updated procedures and documentation to superiors

Data Profiling and Analytics Intern

MedIQ
05.2018 - 09.2018
  • Supported the development of MedIQ's new healthcare project through the evaluation and documentation of ETL and data profiling tools' ability to meet functionality requirements determined by several healthcare use cases, with a focus on Pentaho's data profiling plugin
  • Used Tableau and Pentaho's data profiling plugin to analyze MedIQ clinical data and create dashboards and reports
  • Presented and delivered regularly updated data and reports on the capabilities and limitations of implementing the selected tools

Education

Bachelor of Science - Computer Science

University of California, Irvine
Irvine, CA
09.2018 - 06.2022

Skills

  • Software validation
  • Documentation development
  • End-user testing
  • Customer support
  • AGILE methodology
  • Object-oriented programming
  • Programming: Python, C, C, C#, Java
  • Develor Tools: NumPy, Pandas, Matplotlib, PyTorch, Git, JIRA, VS Code, Visual Studio, Eclipse, VMware
  • Teamwork
  • Effective communication
  • Organization
  • Adaptability
  • Problem solving

Projects

Machine Learning Attack and Defense: Python, PyTorch

  • Collaborated in a team environment implementing various attack and defense methods against a trained image classification model and conducted research of different technical publications and diagrams to implement algorithms which improved the attack methods.
  • Developed implementations of a separate attack detector classifier, image preprocessing using Gaussian blur and randomized crops/flips, and adversarial training to defend an image classification model against FGSM and PGD attacks.
  • Developed implementations of a modified FGSM and PGD attack approaches utilizing the classification model, detector model, and a dynamic step size growth/decay to attack an image classification model.
  • Created, updated and delivered documentation and reports throughout development cycle on schedule.

Ensemble of Classifiers: Python, PyTorch

  • Applied and developed organizational and planning skills in a team environment to divide labor and meet implementation goals and deliver reports on schedule.
  • Supported planning, scheduling, and development of a machine learning classifier model utilizing a weighted bagged ensemble and satellite data of cloud temperatures to predict rainfall at certain geographic coordinates.
  • Supported writing and delivery of team reports on progress and changes made throughout the development cycle, delivered capabilities, and final analysis and conclusions on the project.

Timeline

Product Support Specialist

GessNet
05.2023 - Current

Data Engineering Intern

Smarsh Inc.
07.2021 - 10.2021

Bachelor of Science - Computer Science

University of California, Irvine
09.2018 - 06.2022

Data Profiling and Analytics Intern

MedIQ
05.2018 - 09.2018
Connor Schmidt