Connor Smith
Wausau,WI
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
4
4
years of professional experience
Work History
Fishing Sales Associate
Sportsmans Warehouse
Wausau, WI
06.2023 - 01.2025
- Resolved customer complaints in a timely manner while maintaining an upbeat attitude.
- Provided product knowledge, customer service, and technical advice to clients.
- Inspected returned merchandise for damage or defects before restocking shelves.
- Maintained up-to-date knowledge of the latest products and services available in the store.
- Restocked shelves with new inventory as needed.
- Greeted customers upon entering the store and offered assistance when necessary.
- Assisted customers in selecting appropriate fishing tackle and supplies based on their needs.
- Demonstrated proper use of fishing equipment to customers.
- Performed regular maintenance on fishing equipment, including cleaning and lubrication.
- Attended training sessions on new products or services related to the fishing industry.
- Assisted in setting up fishing rods according to customer specifications.
- Performed daily opening and closing procedures within the store.
- Demonstrated knowledge of sporting goods products, including apparel, footwear and equipment.
- Explained to customers benefits of certain types of equipment and apparel and discussed product features.
- Recommended shoppers sign up for loyalty programs to keep informed about sales and promotions.
- Requested specialty items or niche sporting goods to drive sales and improve rapport.
Golf Course Maintenance
WGC Opperations LLC
Wausau, United States
06.2021 - 08.2022
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Inspected and maintained equipment to keep items in top working condition.
- Followed safety protocols to minimize workplace accidents.
- Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Reported issues to property manager so effective resolutions could be put into place.
- Positively engaged with customers and maintained professional appearance as company representative.
Education
Bachelor of Science - Waste Management
UW-Stevens Point
Stevens Point, WI05-2027
High School Diploma -
Wausau East High School
WausauCurrent
Skills
- Ul>
- Safety awareness
- P>Problem solving ability
- P>Troubleshooting skills
- P>Teacher Support
- P>Group and individual instruction
- P>Teamwork and Collaboration
- P>Excellent Communication
- Social Media Marketing
- Customer interaction
- Sales assistance
- Customer Education
- Customer Engagement
- Brand Awareness
- Product Knowledge
- Customer Assistance
- Merchandise Recommendations
- Adaptability
- Networking abilities
- Flexible Hours
- Creative Thinking
- Professionalism
- Speech Clarity
- Engaging with Diverse Customers
Affiliations
- Fly fishing over 3 years
- Plans to make personal fly fishing media (Youtube, Instagram, Facebook Etc.)
References
References available upon request.
Timeline
Fishing Sales Associate
Sportsmans Warehouse
06.2023 - 01.2025
Golf Course Maintenance
WGC Opperations LLC
06.2021 - 08.2022
Bachelor of Science - Waste Management
UW-Stevens Point
High School Diploma -
Wausau East High School
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