Connor Swann
Brentwood,Tennessee
Summary
Proactive and diligent, with proven expertise in pool chemistry and exceptional customer service, honed at Greater Nashville Pool Management. Demonstrated ability to manage time effectively and solve problems efficiently, ensuring optimal pool conditions and safety. Skilled in chlorine handling and fostering positive client relationships, significantly enhancing user satisfaction.
Overview
1
1
year of professional experience
Work History
Pool Technician
Greater Nashville Pool Management
07.2023 - Current
- Obtained water readings and adjusted water chemistry to keep pool clean and sanitized.
- Provided exceptional customer service by effectively communicating with clients regarding their pool care needs and expectations.
- Inspected pool equipment and verified proper functionality to maintain safety standards.
- Brushed pool walls and floors to reduce algae and slime formation and prevent staining.
- Self-directed and created my own schedule. Chose to work mornings to take summer classes.
- Summer job as I am a full-time student.
Court Monitor
Sky Zone Trampoline Park
12.2023 - 01.2024
- Kept games moving by maintaining game rules and managing game conflicts.
- Made sure of safe jumping and fair play amongst guests.
- Facilitated communication between court officials, promoting collaboration and optimal decisionmaking.
Host
Miller's Ale House
02.2023 - 08.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
Accounting
The University of Tennessee - Knoxville
Knoxville, TN05.2027
High School Diploma -
Ravenwood High School
Brentwood, TN05.2023
Skills
- Backwashing Filters
- Algae treatment
- Chlorine handling
- Skimmer maintenance
- Pool chemistry expertise
- Vacuuming pools
- Hazardous Chemicals Handling
- Problem-Solving
- Time Management
Additional Information
- Proficient in Microsoft Excel, Word, PowerPoint, and Access Database
- Enthusiastic learner
- Efficient time management skills
- Dependable
- Responsible
Timeline
Court Monitor
Sky Zone Trampoline Park
12.2023 - 01.2024
Pool Technician
Greater Nashville Pool Management
07.2023 - Current
Host
Miller's Ale House
02.2023 - 08.2023
Accounting
The University of Tennessee - Knoxville
High School Diploma -
Ravenwood High School
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