Connor Zuniga
Overview
8
8
years of professional experience
Work History
Attractions Attendant
Universal Orlando Resort
10.2022 - Current
- Educated guests on proper use of safety restraints on rides before boarding
- Developed knowledge base regarding attractions, operations, policies
- Monitored ride queues to ensure an efficient flow of guests
- Demonstrated excellent customer service skills to ensure guest satisfaction
- Assisted guests with questions and inquiries about the attractions
Food and Beverage Trainer
Walt Disney World Resort
04.2019 - 01.2023
- Ensured compliance with health, safety, and sanitation regulations at all times
- Trained workers in food preparation, and in service, sanitation, and safety procedures
- Performed various financial activities, such as cash handling, deposit preparation, and payroll
- Evaluated employee performance and provided feedback to ensure quality standards were consistently met
- Utilized problem-solving techniques when addressing operational challenges or customer complaints
Front/Back of House Trainer
Chick Fil A
08.2017 - 10.2022
- Assembled and expedited food for customers, checking orders for accuracy
- Maintained high levels of cleanliness throughout the dining area
- Ensured compliance with health codes by adhering to safety guidelines regarding food storage, cleaning, and sanitation procedures
- Practiced safe food handling procedures at all times
- Stocked freezers, refrigerators and storeroom with food products for easy retrieval
Timeline
Attractions Attendant
Universal Orlando Resort
10.2022 - Current
Food and Beverage Trainer
Walt Disney World Resort
04.2019 - 01.2023
Front/Back of House Trainer
Chick Fil A
08.2017 - 10.2022