Conny Ortiz
South Milwaukee,WI
Summary
Organized professional with background in office administration. Demonstrated skills in managing administrative tasks, including record keeping and developing efficient workflow processes. Strong communication skills enable effective collaboration with team members and clients alike. Previous roles have seen marked improvement in office efficiency through implementation of innovative organizational systems.
Overview
18
18
years of professional experience
Work History
Office Worker
Monterrey market
Milwaukee, Wisconsin
03.2020 - Current
- Managed daily office operations to ensure smooth workflow and efficiency.
- Assisted customers with inquiries, providing information about products and services at the money transfer window.
- Processed transactions quickly while maintaining a friendly customer service approach.
- Collaborated with team members to improve office procedures and communication methods.
- Utilized office software for scheduling, data entry, and document management tasks.
- Processed invoices, purchase orders, expense reports, and other financial documents.
State Sales Manager
Entel Peru
Lima peru, Lima
01.2008 - 07.2018
- Trained and mentored sales team to enhance product knowledge and skills.
- Managed relationships with key clients to ensure satisfaction and retention.
- Conducted regular performance reviews to assess team effectiveness and drive improvement.
- Facilitated communication between departments to streamline operations and support goals.
- Prepared periodic reports outlining overall performance of the regional sales teams within assigned territories.
- Created detailed reports outlining progress against goals for senior management review.
- Resolved customer complaints promptly by providing appropriate solutions or referring them to relevant departments.
- Trained newly hired personnel on company's policies and procedures related to sale operations.
Education
Bachelor of Administrative Studies - Business Administration
Universidad San Martin De Porres
Lima Peru12-2005
Skills
- Office management
- Document retention
- Financial processing
- Data entry
- Software utilization
- Customer relationship management
- Transaction processing
- Professional and mature
- Performance improvement
- Attention to detail
- Vendor relationship management
Languages
English
Professional
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Office Worker
Monterrey market
03.2020 - Current
State Sales Manager
Entel Peru
01.2008 - 07.2018
Bachelor of Administrative Studies - Business Administration
Universidad San Martin De Porres
Similar Profiles
Jennifer joachinJennifer joachin
Cashier at Monterrey MarketCashier at Monterrey Market
JOY SPIVEYJOY SPIVEY
Security Event Staff Member at Monterrey Security ConsultantsSecurity Event Staff Member at Monterrey Security Consultants
Rocio MartinezRocio Martinez
Event Coordinator at Centro Internacional De Negocios Monterrey (Cintermex)Event Coordinator at Centro Internacional De Negocios Monterrey (Cintermex)
Jessica SeguraJessica Segura
Resident Care Technician-ADV at Southern Wisconsin Center for the Developmentally DisabledResident Care Technician-ADV at Southern Wisconsin Center for the Developmentally Disabled
Braiden ZwickeBraiden Zwicke
Server at Texas Roadhouse RestaurantServer at Texas Roadhouse Restaurant