Conor Carstens
Cypress,TX
Summary
Dependable worker with years of experience providing efficient, high-quality customer service to guests in restaurant settings, a firm voice of authority on the soccer field, and a proven diligent scholar in the classroom. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, bystanders and team members.
Overview
15
15
years of professional experience
Work History
Lead Technician
TechnipFMC
Houston, TX
05.2026 - Current
- Led installation and maintenance of subsea equipment, ensuring compliance with safety regulations.
- Mentored junior technicians, enhancing team skills and knowledge in operational procedures.
- Streamlined troubleshooting processes, reducing downtime through effective problem-solving techniques.
- Coordinated project timelines and resource allocation for efficient workflow management.
Workshop Technician
TechnipFMC
Houston, TX
03.2023 - 05.2026
- Proficient in Horizontal/Vertical Tubing Hangers, Tubing Hanger Running Assemblies, Tubing Hanger Running tools, Actuators, Connectors and other various small tools.
- Ensured timely completion of work orders by prioritizing tasks effectively based on urgency and complexity level.
- Reduced downtime for clients by providing on-site support and troubleshooting services.
Pest Control Technician
EcoNet Pest Control
Houston, TX
02.2022 - 03.2023
- Conducted thorough inspections to identify pest infestations and assess treatment needs.
- Applied integrated pest management techniques using eco-friendly products to ensure safety and effectiveness.
- Documented service reports, maintaining accurate records of treatments and customer interactions.
- Educated clients on pest prevention strategies and proper maintenance practices for their properties.
Server/Bartender
Frio Hill Country Grill
Cypress, Texas
05.2021 - 02.2022
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Cultivated warm relationships with regular customers.
Server
Red Robin Gourmet Burgers
Cypress, TX
05.2017 - 06.2021
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Greeted and maintained relationships with regular customers.
Server
Texas Mesquite Grill
Cypress, TX
07.2015 - 12.2016
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Bus Boy
Texas Mesquite Grill
Cypress, TX
08.2012 - 07.2015
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Soccer Referee
Fairfield Sports Association
Cypress , TX
08.2011 - 01.2013
- Maintained discipline, fair play, courtesy, self control and congenial relations with coaches, players and spectators.
- Examined all equipment for proper functionality to promote safe playing conditions.
- Educated athletes, coaches and fellow officials about game rules and regulations.
Education
Bachelor of Science - Criminal Justice
Sam Houston State University
Huntsville, TX08-2020
Skills
- Teamwork and Collaboration
- Training and Development
- Self-Motivated
- Dependable and Responsible
- Analytical and Critical Thinking
- Workshop safety
- Problem resolution
- Attention to detail
Timeline
Lead Technician
TechnipFMC
05.2026 - Current
Workshop Technician
TechnipFMC
03.2023 - 05.2026
Pest Control Technician
EcoNet Pest Control
02.2022 - 03.2023
Server/Bartender
Frio Hill Country Grill
05.2021 - 02.2022
Server
Red Robin Gourmet Burgers
05.2017 - 06.2021
Server
Texas Mesquite Grill
07.2015 - 12.2016
Bus Boy
Texas Mesquite Grill
08.2012 - 07.2015
Soccer Referee
Fairfield Sports Association
08.2011 - 01.2013
Bachelor of Science - Criminal Justice
Sam Houston State University