Conor Kallock
Longmeadow,MA
Summary
Dynamic Senior Business Account Executive with a proven track record at Comcast Business, excelling in lead generation and customer loyalty. Recognized for surpassing sales targets and enhancing operational efficiency through Salesforce. Adept at team collaboration and mentoring, driving results in B2B sales while fostering strong client relationships.
Overview
16
16
years of professional experience
Work History
Senior Business Account Executive - SMB Direct Sales
Comcast Business
02.2025 - Current
- Manage and grow a defined B2B sales territory remotely, cultivating relationships with small and mid-sized businesses and community organizations.
- Consistently achieve and exceed quotas by selling Comcast Business Internet, Voice, and Video solutions.
- Prospect new business through cold calling, networking, referrals, and local outreach, building a qualified pipeline.
- Deliver tailored communication solutions-including PRI, Hosted PBX, and multi-location services-using a consultative sales approach.
- Partner with cross-functional teams to ensure seamless onboarding and service delivery, increasing customer retention rates.
- Prepare accurate sales reports and maintain CRM data integrity for pipeline forecasting and leadership visibility.
- Represent Comcast with professionalism and a customer-first mindset, enhancing brand reputation in assigned territories.
Regional Sales Advisor
Lucid Motors
11.2022 - 02.2025
- Achieved recognition as Top 5% Sales Performer across Northeast and Midwest Markets.
- Managed fleet, consumer, and small business sales, executing complex financial transactions.
- Developed a lucrative sales pipeline by assisting global customers with product demonstrations.
- Optimized sales processes in Salesforce and Tableau, increasing efficiency by 20%.
- Facilitated sales of luxury vehicles priced between $70K and $250K, consistently exceeding sales targets.
- Tracked client journeys on Salesforce platform while coordinating vehicle logistics and delivery.
- Provided ongoing product support to existing owners, nurturing relationships post-delivery.
- Incorporated evolving electric vehicle incentives into financial proposals to maximize client value.
Senior Sales Advisor
Tesla
08.2019 - 11.2022
- Recognized as Top Sales Advisor for Northeast and Mid-Atlantic Regions, achieving over $50 million in sales.
- Conducted product demonstrations and sales at Boston's prime showrooms: Natick Mall and Prudential Center.
- Delivered tailored financial solutions, including lease, finance, and cash payment options.
- Collaborated with logistics teams to ensure smooth delivery operations.
Sales Advisor
Tesla
03.2019 - 08.2019
- Generated reports using Salesforce and Tableau for existing reservation holders and prospects, achieving 15% conversion rate.
- Engaged clients to provide tailored product recommendations based on needs and interests.
- Collaborated with insurance agencies to produce documents for a new brand not previously integrated.
- Partnered with market leadership to assess team strengths and identify improvement opportunities.
Senior Product Specialist
Tesla
10.2018 - 03.2019
- Enhanced sales training through Tesla's virtual learning platform, increasing new hire efficiency by 18%.
- Recorded client communications in Salesforce to facilitate smooth transitions for sales teams.
- Generated and followed up on sales leads to engage prospective clients effectively.
- Scheduled product demonstration drives to showcase offerings and attract potential buyers.
- Surpassed targets for influenced orders while logging interactions and customer satisfaction metrics.
Product Specialist
Tesla
05.2018 - 10.2018
- Addressed customer inquiries through phone, email, chat, and social media.
- Collaborated with sales, marketing, product development, and finance to refine customer insights.
- Escalated complex issues to management for swift resolution.
- Conducted follow-up calls to assess satisfaction levels.
Connections Specialist
Best Buy
10.2016 - 05.2018
- Prioritized attaching Geek Squad and Apple-branded insurance products with each sale, increasing the attach rate by 25%.
- Challenged associates with clear, attainable goals and consistently provided performance-related feedback via coaching.
- Provided training to new hires that emphasized performance and a world-class customer experience.
- Developed and oversaw the implementation of sales-specific achievement plans applicable to all associates within the Connections department.
Smart Home Specialist
Best Buy
09.2015 - 10.2016
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Explained technical features and services associated with electronic items to customers.
- Provided exceptional customer service by greeting customers, answering questions, offering assistance with merchandise selection.
Wireless Sales Consultant
Best Buy
07.2014 - 09.2015
- Participated in store meetings to discuss upcoming events or promotions.
- Trained new associates on operational procedures such as opening and closing duties, stocking shelves.
- Assisted customers with selecting a cellular phone that best fit their needs.
- Provided accurate information about products, pricing, availability, product uses and services offered.
Shift Supervisor
Let's Yo, Inc
01.2013 - 04.2013
- Supervised daily operations, ensuring adherence to company policies and procedures.
- Coordinated team schedules, optimizing coverage to meet customer demand.
- Monitored inventory levels and conducted stock checks, minimizing shortages.
- Led team meetings to communicate objectives, tackle challenges, and acknowledge achievements.
Retail Sales
Six Flags New England
03.2010 - 11.2012
- Maintained organized work area to optimize operational efficiency.
- Resolved customer complaints effectively, ensuring high levels of satisfaction.
- Accurately tracked sales data using point-of-sale systems.
- Balanced cash register drawer at end of each shift to ensure financial accuracy.
Education
Bachelor of Business Administration -
University of Massachusetts At Amherst, Isenberg School of Management
Amherst, MA01.2017
Associate in Liberal Arts & Sciences -
Holyoke Community College
Holyoke, MA01.2015
High School Diploma -
Longmeadow High School
Longmeadow, MA01.2012
Skills
- Operational improvement and development
- Employee evaluation and assessment
- Customer service and loyalty
- Staff motivation and mentoring
- Organizational vision implementation
- Team scheduling and payroll
- Microsoft Office and Tableau
- Lead generation strategies
- Sales goal development
- Team collaboration and engagement
- Problem solving and self-management
- Salesforce and CRM software
- Open-door leadership style
- Verbal and written communication
Timeline
Senior Business Account Executive - SMB Direct Sales
Comcast Business
02.2025 - Current
Regional Sales Advisor
Lucid Motors
11.2022 - 02.2025
Senior Sales Advisor
Tesla
08.2019 - 11.2022
Sales Advisor
Tesla
03.2019 - 08.2019
Senior Product Specialist
Tesla
10.2018 - 03.2019
Product Specialist
Tesla
05.2018 - 10.2018
Connections Specialist
Best Buy
10.2016 - 05.2018
Smart Home Specialist
Best Buy
09.2015 - 10.2016
Wireless Sales Consultant
Best Buy
07.2014 - 09.2015
Shift Supervisor
Let's Yo, Inc
01.2013 - 04.2013
Retail Sales
Six Flags New England
03.2010 - 11.2012
Bachelor of Business Administration -
University of Massachusetts At Amherst, Isenberg School of Management
Associate in Liberal Arts & Sciences -
Holyoke Community College
High School Diploma -
Longmeadow High School