Conor O'Neill
Portland,Maine
Summary
Understanding various aspects of logistics management while being a structured Training Manager providing superior leadership, development and education. Adept at developing and presenting engaging curriculum and training programs in alignment with client objectives. Dedicated to supporting organizational mission and vision while consistently improving service delivery.
Overview
18
18
years of professional experience
Work History
Chief Operating Officer
JC Moving, LLC and Southern Maine Temps
Portland , ME
10.2023 - Current
- Oversee all Operations of both companies.
Director of Operations
JC Moving, LLC and Southern Maine Temps
Portland , ME
10.2023 - Current
- Oversee all day-to-day Operations of both companies.
- Spearhead all efforts and initiatives to successfully market and advertise
- Orchestrate all sales campaigns
- Oversee all departments and ensure that cross departmental projects are running efficiently.
- Actively explore growth opportunities for both companies
- Develop and implement operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
- Implement performance management systems to track employee progress against established goals.
- Work toward the profitability and continual growth of SMT/JC and all related enterprises
Director of Operations
Atlantic Transport Systems
Westbrook , ME
01.2021 - 10.2023
- Coordinate, manage and monitor the workings of various departments in the organization.
- Improve processes and policies in support of organizational goals. Formulate and implement departmental and organizational policies and procedures to maximize efficiency. Monitor adherence to rules, regulations and standard operating procedures.
- Organize recruitment and placement of required staff. Establish organizational structures. Delegate tasks and accountabilities. Establish work schedules.
- Supervise staff while monitoring performance metrics and implementing improvements to ensure quantity and quality of output and services.
- Coordinate maintenance of equipment, fleet vehicles, machinery and technical assets.
- Provide technical support where necessary.
- Train employees in all departments using established Learning and Development methods.
- Employ and maximize use of LMS and classroom training as well as immersive field training.
- Train leadership and trainers.
- Conduct regular internal audits both on-site and in the field.
Regional Account Manager
North American Roofing Services Inc.
Asheville , NC
- Made aggressive sales efforts within a three state region comprised of North Carolina, South Carolina and Eastern Tennessee
- Oversaw all new and existing accounts within that region Worked with National Account executives to determine clients' needs and negotiated deals for elaborate commercial roofing systems
- Personally surveyed roofs and bid jobs for new and pre‑existing construction; made comprehensive presentations for prospective clients as part of a highly choreographed campaign involving company executives and key members of all departments
- Personally saw all sales endeavors through to the close.
National Account Executive
Seven Star, Inc
Asheville , NC
01.2006 - 01.2009
- Assisted clients from start to finish with several National events throughout the year, seamlessly bringing together all vendors, employees and guests to provide exceptional event experiences.
- Provided A‑Z operations for the world's largest ethical sustainably focused events.
- Proactively identified and solved complex problems impacting sales, business direction and company growth.
- Developed new sales accounts and nurtured existing and returning client accounts.
Education
Bachelor of Science - Business Administration And Management
University of Maine
Orono, MESome College (No Degree) - Web Design, Internet Marketing
Full Sail University
Winterpark, FlSome College (No Degree) - Psychology
Edison College
Fort Myers, FLSkills
- Client Relations Expert
- Proficient use in CRMs
- Social Media Integration
- Sales Process and Closing Expert
- New employee training
- Team development strategies
- Project Management
- Performance metrics
- Exceptional communicator
- Team direction
- Motivational speaking
- Process evaluations
- Learning and Development
- Staff presentations
- Self-starter
- Ability to work remotely
- Operational management
- Staff supervision
- Customer and vendor relations
- Delivery fleet management
- Negotiation and persuasion
- Account Management
Board Memberships and Affiliations
Member Board of Directors
Greater Portland Health
Member Board of Directors
Zysk House
Timeline
Chief Operating Officer
JC Moving, LLC and Southern Maine Temps
10.2023 - Current
Director of Operations
JC Moving, LLC and Southern Maine Temps
10.2023 - Current
Director of Operations
Atlantic Transport Systems
01.2021 - 10.2023
National Account Executive
Seven Star, Inc
01.2006 - 01.2009
Regional Account Manager
North American Roofing Services Inc.
Bachelor of Science - Business Administration And Management
University of Maine
Some College (No Degree) - Web Design, Internet Marketing
Full Sail University
Some College (No Degree) - Psychology
Edison College
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