Conor Schulz
New York,NY
Summary
Chief operating officer with extensive experience in operations and business management across entertainment, hospitality, and real estate sectors. Proven track record of enhancing productivity and efficiency in task execution. Expertise in managing complex communications, client relationships, technology integration, and strategic planning. Strong problem-solving and adaptability skills contribute to success in dynamic environments.
Overview
6
6
years of professional experience
Work History
Chief of Operations - The Katzen Team
Douglas Elliman
New York, NY
01.2026 - Current
- Provide high-level executive support to the CEO/Team Leader of a top-performing Manhattan real estate team, serving as the operational backbone of daily operations.
- Manage complex calendars and priorities, proactively scheduling, resolving conflicts, and preparing agendas and briefing materials.
- Own executive task and priority management across multiple initiatives, tracking deliverables, deadlines, and follow-ups to ensure execution.
- Act as primary gatekeeper for executive communications by managing inboxes, drafting correspondence, and ensuring timely response to critical matters.
- Prepare reports, documents, and summaries while maintaining organized digital files, CRM updates, and operational systems.
- Support listing-related administrative processes, paperwork coordination, and internal workflows.
- Liaise between leadership and team members to drive accountability, coordinate meetings and events, and support special projects and growth initiatives.
Reservations & In Room Dining Coordinator
Casa Tua New York
New York, NY
10.2024 - 01.2026
- Coordinated and oversaw all guest dining reservations through phone, email, and online systems (Microsoft Office, SevenRooms), delivering an impeccable, high-touch guest experience.
- Delivered exceptional customer service by answering inquiries, accommodating special requests, and handling cancellations or modifications with poise and professionalism.
- Maintained up-to-date knowledge on current menus, specials, and dining policy information to accurately inform guests and support the front-of-house team.
- Optimized seating and dining room efficiency by working closely with hosts and servers in a high-volume, detail-driven hospitality environment.
- Served as the primary point of contact for in-room dining orders (Toast), delivering Forbes Five-Star Service Standards.
- Effectively communicated menu offerings, allergens, and dietary alternatives to ensure guest specifications are met with precision.
- Coordinated with the kitchen, front desk, and housekeeping for timely and accurate delivery of orders and a five-star experience.
Assistant to Head of NY Office
Artists First
New York, NY
11.2023 - 09.2024
- Provided high-level administrative and creative support to a senior manager representing A-List clients in TV, Film, Theatre, Unscripted, and Branding.
- Prepared project submissions, coordinated appointments, and synced client calendars with studios, producers, and casting globally across time zones.
- Evaluated scripts and produced insightful coverage to help guide talent representation and packaging decisions.
- Tracked commissions, invoicing, and contract management with attention to financial accuracy and promptness.
- Updated and organized internal databases, including house seat contacts for Broadway and Off-Broadway Productions.
- Read trades for industry news, tracked emerging talent from showcases, and pursued new client procurement opportunities.
- Spoke professionally with top-tier casting directors, producers, and executives, while handling sensitive information discreetly.
- Supervised and trained interns in the New York office, upholding company standards and procedures.
Director of Reservations & Operations
Sushi by Bou/Simplevenue
New York, NY
06.2020 - 03.2024
- Led and developed the reservations operations for 21 high-volume omakase and full-service restaurants in NY, NJ, Chicago, and Florida.
- Supervised a team of 6 reservationists and implemented comprehensive training protocols for onsite and off-site staff.
- Coordinated and optimized back-end and user-facing platforms (OpenTable, Resy, Yelp) ensuring up-to-date profiles and seamless guest experiences.
- Liaised for VIP guests and escalated guest issues, offering personalized, high-touch service solutions.
- Created and executed contracts for large-scale events, buyouts, and off-site catering, with attention to detail and timely delivery.
- Maintained a dynamic CRM to note guest preferences, dietary restrictions, and feedback for personalized service.
- Resolved billing conflicts, processed refunds, and reconciled discrepancies in collaboration with finance teams.
Agent Trainee/Assistant to NY Talent Head & Partner
Paradigm Talent Agency
New York, NY
08.2022 - 07.2023
- Supported the Head of Talent and a senior Partner in the representation of Film, TV, and Theatre.
- Prepared submissions and pitch materials as per casting and client goals.
- Analyzed scripts and wrote in-depth coverage to assist in departmental decision-making and insights.
- Coordinated with accounting to track commissions, correct discrepancies, and schedule client invoicing.
- Solely managed the NY Department Age List as well as booking reports and contract tracking on two high-volume, high-intensity desks.
- Coordinated high-level meetings and visitor calendars for executives and talent.
- Regularly read trade publications for announcements of upcoming projects and emerging talent opportunities.
- Participated in the competitive Agent Trainee Program, gaining insight into talent representation and industry strategy.
Assistant to Vice President, Talent
Independent Artists Group f.k.a. Agency for the Performing Arts (APA)
New York, NY
06.2021 - 08.2022
- Supported the Vice President of the Talent Department in managing a diverse client roster in Film, TV, and Theatre.
- Handled complex administrative tasks such as calendar management, rolling calls, expense reports, and travel planning.
- Generated and tracked casting appointments, client submissions, and studio/producer meetings.
- Prepared and maintained client pitch materials and availability checks, facilitating effective communication with casting and studios.
- Prepared booking reports, liaising with the accounting department to ensure prompt payment.
- Personally spearheaded the tracking of Broadway and Off-Broadway developments for client opportunities.
- Wrote script synopses and role breakdowns for departmental use and project analysis.
Education
Bachelor of Arts -
James Madison University
Harrisonburg, VACertificate -
Syracuse University
New York, NYSkills
- Executive support
- Calendar management
- Task prioritization
- Digital organization
- Operational coordination
- Client relationship management
- Microsoft Office Suite
- Hospitality Operations
- CRM & Database Management
- Conflict Resolution
- Contract Management
- Scheduling & Calendar Management
- Industry Research
- Confidential Communication
- Entertainment Industry Platforms
- Google Suite
- Reservations Platforms
- Mailchimp
- Video Editing
Timeline
Chief of Operations - The Katzen Team
Douglas Elliman
01.2026 - Current
Reservations & In Room Dining Coordinator
Casa Tua New York
10.2024 - 01.2026
Assistant to Head of NY Office
Artists First
11.2023 - 09.2024
Agent Trainee/Assistant to NY Talent Head & Partner
Paradigm Talent Agency
08.2022 - 07.2023
Assistant to Vice President, Talent
Independent Artists Group f.k.a. Agency for the Performing Arts (APA)
06.2021 - 08.2022
Director of Reservations & Operations
Sushi by Bou/Simplevenue
06.2020 - 03.2024
Bachelor of Arts -
James Madison University
Certificate -
Syracuse University