Conor Coughlin
Charlotte,NC
Summary
A collaborative manager who leads by example. Sales and customer service based, proven by leading sales leaderboards and receiving multiple written customer compliments. Eager to learn sales strategies and gain marketing experience.
Overview
2
2
years of professional experience
Work History
Manager
Autobell Car Wash Inc
04.2023 - Current
- Earned 1st place in sales leaderboard at the highest performing store for 4 months consecutively before receiving the promotion to manager.
- Received multiple compliment reports written by customers, indicating exemplary service.
- Manage up to 40 employees at one time, totaling 90 unique individuals.
- Optimize scheduling to ensure adequate staffing during peak hours, improving service and labor efficiency.
- Coach new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Supervise day-to-day operations to meet performance, quality and service expectations.
Logistics Manager
ROBI Decking
01.2023 - 04.2023
- Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
- Managed an Excel sheet of over 400 orders and documented all logistic facts.
- Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
- Directed shipping and receiving of a wide range of lumber products daily.
Education
Associate of Arts - Marketing
Central Piedmont Community College
Charlotte, NC05.2025
High School Diploma -
Ardrey Kell High School
Charlotte, NC06.2023
Skills
- Sales Growth/Strategies
- Customer Relations
- Operations Management
- Complex Problem-Solving
- Product and service knowledge
- Staff Supervision and Development
- Employee Scheduling
- Policy Administration
Timeline
Manager
Autobell Car Wash Inc
04.2023 - Current
Logistics Manager
ROBI Decking
01.2023 - 04.2023
Associate of Arts - Marketing
Central Piedmont Community College
High School Diploma -
Ardrey Kell High School
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