Running
CONOR LARKIN QUARTON
Area Manager
Birmingham,USA
Summary
Passionate and effective Business Management graduate from the University of Aberdeen with five years of expatriate experience. Track record of success, including team development and management, vendor and colleague support, effective long and short-term strategic planning by demonstration of effective leadership and operations experience. My valuable experience in an array of different industries have helped me foster a keen interest on a particular set of fields of interest.
I am seeking an opportunity for international, remote, or hybrid work experience. I have interests in banking, sales, client relationship management, business development and consultancy, global manufacturing, supply chain management, foreign policy, global affairs, and social work.
Overview
6
6
years of professional experience
9
9
years of post-secondary education
2
2
Languages
Work History
Logistics Assistant
Realstone Systems
Troy, Michigan
05.2017 - 08.2017
- Assisted supply chain manager
- International supply chain/partnership relationship management for inbound logistics planning
- Use of Salesforce and Office 365
- Managed system support functions to set priorities and service levels expectations.
- Worked with vendors to schedule daily pickups and weekly deliveries.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Prepared reports tracking information such as purchase orders, inventory numbers and invoicing activities.
- Documented received materials into inventory systems.
- Kept deliveries in line with import and export laws to minimize delays.
- Tracked orders and notified customers of status or potential delays.
- Generated documentation and information required for customer shipments.
Market Research Analyst
Realstone Systems
Troy, Michigan
03.2020 - 06.2020
- Analyzed dominant and emerging market trends.
- Developed NPI (new product introduction) proposal to bring a new product to market.
- Created and presented real-time reports on current market conditions to upper management.
- Created and managed database of information gathered from research.
- Conducted end-to-end market research processes through primary and secondary research methods such as Houzz, Pinterest, direct competitors, Trends in Tile and similar published articles.
- Gathered data on competitors to analyze prices, sales and methods of marketing and distribution.
- Completed in-depth reviews of market conditions and customer preferences for home building products.
Area Manager
Amazon
Hebron, USA, USA
04.2021 - 03.2022
- Led a team of 160+ associates and 2 process assistants to accomplish daily objectives in our FC (fulfillment center)
- Managed flow of operations to ensure on-time delivery in fulfilling customer orders, gaining key insights to supply chain operations both up and downstream and assuring customer promise
- Coordinated outbound efficiency to achieve operational success by ensuring proper staffing across individual process paths and departments to achieve target rates
- Implemented training in one of Amazon’s few non-single process path facilities; this required motivating associates to cross-train in different segments of the outbound operational stream to increase capacity to operate with reactive flow to perform within forecasted projection thresholds
- Drove lean operational performance by managing consistency in headcount throughout the department and balanced staffing between outbound departments to achieve metric goals driven by both upstream and downstream backlogs, effectively building forecasts based on shift performance metrics and KPIs
- Preparing daily shift performance reports and financial planning alterations
- Orchestrated cross-department projects to improve operational efficiency and safety paradigms. These projects required buy in across a wide array of support teams. Projects included 5S, asset utilization projects, and the development macro-based excel tools, cross-shift handover procedures, and standard work documentation, safety initiatives and audits.
- Estimated cost savings year-over-year of 2.5 million USD
- Assisted in DEI (diversity, equity, and inclusion) initiatives
- Lead the highest performing sort and outbound dock and sort departments across all shifts
- Consistently maintained one of the highest ratio score of leadership behavior and safety behavior within the FC, by demonstrating a strive to be the World’s Safest and Best Employer
- Removed barriers and addressed concerns to improve associate experience while striving to achieve world class expectations and deliver career advancement opportunities to my team. Delivered expectations and announcements. Assisted in career advancement opportunities and interviews. Performed routine individual check-ins and safety analyses. Aimed to provide the best experience possible for all associates
Warehouse Associate (Part Time)
Realstone Systems
Troy, Michigan
01.2016 - 08.2017
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Shipped material and performed boxing, packing, labeling and preparation of related documents.
- Compared received packages against shipping documents.
- Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.
- Maintained strong vendor connections by arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Drove vehicles to deliver products and picked-up rejected or defective materials for return.
- Checked packages and merchandise for damage and notified vendors.
- Worked safely around moving machinery.
Operations Project Manager (Intern)
Jabil
Guadalajara, Jalisco, Mexico
06.2018 - 08.2019
- Experience shadowing ECO, BUM, Product Purchase Planner, WCM, line supervisor, as well as engineers in testing, quality, and industrial engineering
- Assisted rework cost planning for defective units.
- Experience working with SharePoint, Okta, and Workday.
- Reined in project costs while meeting key milestones.
- Fostered relationships with vendors to promote positive working relationships.
- Developed and initiated projects, managed costs, and monitored performance.
- Drove team success through shared vision and recognition of quality performance.
- Identified plans and resources required to meet project goals and objectives.
- Modified and directed project plans to meet organizational needs.
- Supported assembly lines and attended daily production meetings.
Co-Founder
Nooxo
Beijing, China
05.2016 - 08.2016
- Assisted in the development of a new health-oriented restaurant.
- Analyzed emerging cuisine and style trends in China.
- Researched, proposed and implemented vendor agreements to decrease costs and improve services.
- Updated executives on changing business needs by thoroughly documenting internal and client meetings.
- Transcribed minutes of meetings and executed meetings and events for company to support sales, business development and senior management teams.
- Took notes and dictation at meetings.
- Worked with senior management to initiate new projects and assist in various processes.
- Managed and developed relationships with suppliers to attain maximum cost efficiency and leverage buying power.
Market Research Analyst (Intern)
Intercedent Asia
Beijing, China
04.2016 - 07.2016
- Tasked with evaluating potential new products for foreign partners of the firm, working with logistics for foreign partners, and compiling market research focused on increasing Chinese cement exports
- Created and presented real-time reports on current market conditions to upper management.
- Collated information to interpret data for clients.
- Utilized different tools to analyze marketing and financial trends and suggested measures to reduce costs and improve business processes.
- Forecasted and tracked marketing and sales trends by thoroughly analyzing collected data.
- Gathered data on competitors to analyze prices, sales and methods of marketing and distribution.
- Collected and analyzed data on customer demographics, preferences, needs and buying habits to identify potential markets and factors affecting product demand.
- Conducted end-to-end market research processes through secondary research methods.
- Identified appropriate marketing channels and target customers for campaigns.
- Collected qualitative, secondary data using various research methods to broaden results and optimize marketing strategies.
Sales Associate
Realstone Systems
Naples, Florida
11.2015 - 04.2016
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Increased sales by offering advice on purchases and promoting additional products.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Sales Associate
Irish Boat Shop
Harbor Springs, USA, USA
06.2014 - 08.2014
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained records related to sales, returns and inventory availability.
- Solved customer challenges by offering relevant products and services.
- Processed product returns and assisted customers with other selections.
- Provided positive first impressions to welcome existing, new and potential customers.
Inside Sales Representative
Realstone Systems
Troy, MI
03.2020 - 03.2021
- Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Established fair pricing structures and finalized contracts to complete purchase agreements with customers.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Created and updated customer accounts with relevant information.
- Emphasized product features based on analysis of customers' needs.
- Communicated sales promotions to customers to grow average customer account size and maintain strong revenue streams.
- Answered customers' questions regarding products, prices and availability.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
Education
Master of Arts - Business Management
University of Aberdeen
Aberdeen, United Kingdom 09.2016 - 06.2020
No Degree - Chinese
That’s Mandarin!
Beijing 04.2016 - 08.2016
No Degree - International Business & Global Affairs
Ave Maria University Honors College
Naples, FL 08.2015 - 04.2016
High School Diploma -
Brother Rice High School
Bloomfield Hills, MI 08.2011 - 06.2015
Skills
Operations
undefinedAdditional Information
- INTERESTS & ACHIEVEMENTS , Lacrosse Player for Scotland Men’s Squad; Scottish Student Sport Squad University Aberdeen University Sports Union: Colour Award with Distinction BUCS Scottish Tier 1 Men’s Lacrosse Champion Player of the Year Award - Aberdeen Men’s Lacrosse President of University of Aberdeen Men’s Lacrosse Club Unsung Hero of the Year Award - Aberdeen Men’s Lacrosse 2-Year Captain of University of Aberdeen Men’s Lacrosse Member of Aberdeen Business and Economics Society & Amnesty International Full Blue Athletic Award: University of Aberdeen (given in recognition of a student’s achievement in representing the University of Aberdeen to a high level in their chosen sport; National Squad representatives) Half Blue Athletic Award (given for commitment to sport over tenure of degree) Brother Rice High School Vice President of Student Body Timothy MacLean Memorial Medal for Loyalty Warrior Elite Lacrosse Coach
Accomplishments
- Supervised team of 160+ associates and process assistants At Amazon.
- Achieved cross-functional projects requiring buy-in from an array of different departments, overall removing barriers to performance and associate experience and driving cost savings of 2.5M USD year-over-year.
- Consistently maintained the highest performance rates in our fulfillment center's outbound dock and sort departments across all shifts.
- Held the highest average ratio score of Leadership Behavior Index and Safety Behavior Index among management at the fulfillment center.
- Developed a new product for market introduction at Realstone Systems.
- Assisted Amazon Labs 126 and Amazon Robotics Engineers with their production line startup phase at Jabil.
- Assisted in the successful startup campaign for Nooxo Restaurant.
- Achieved national team placement on the Scotland Men's National Squad for lacrosse (2017).
- Won BUCS Scottish Championship in Men's Lacrosse (2020)
Interests
Sport
Global Affairs
Foreign Policy
Sustainability
Environmentalism
Human Rights
Amnesty International
Timeline
Area Manager
Amazon
04.2021 - 03.2022
Market Research Analyst
Realstone Systems
03.2020 - 06.2020
Inside Sales Representative
Realstone Systems
03.2020 - 03.2021
Operations Project Manager (Intern)
Jabil
06.2018 - 08.2019
Logistics Assistant
Realstone Systems
05.2017 - 08.2017
Master of Arts - Business Management
University of Aberdeen
09.2016 - 06.2020
Co-Founder
Nooxo
05.2016 - 08.2016
No Degree - Chinese
That’s Mandarin!
04.2016 - 08.2016
Market Research Analyst (Intern)
Intercedent Asia
04.2016 - 07.2016
Warehouse Associate (Part Time)
Realstone Systems
01.2016 - 08.2017
Sales Associate
Realstone Systems
11.2015 - 04.2016
No Degree - International Business & Global Affairs
Ave Maria University Honors College
08.2015 - 04.2016
Sales Associate
Irish Boat Shop
06.2014 - 08.2014
High School Diploma -
Brother Rice High School
08.2011 - 06.2015
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