Conrad Bamu
Denver,CO
Summary
Dependable candidate with strong organizational skills and a positive attitude. Able to manage multiple priorities and take on added responsibilities to meet team goals. Seeking a full-time position that utilizes interpersonal skills, excellent time management, and problem-solving abilities.
Overview
5
5
years of professional experience
Work History
Resident Assistant
University of Denver
Denver, CO
08.2024 - Current
- Assisted students with problem resolution through mediation and conflict management techniques.
- Responded to emergencies within the residence hall.
- Served as an information resource for residents regarding campus services.
- Mentored new resident assistants during their training period.
- Encouraged participation from all residents to create a strong sense of community within the residence hall.
- Enforced University policies while maintaining an atmosphere conducive to learning.
- Educated residents on university policies and procedures related to residential living.
- Supervised and monitored activities of residents in the dormitory to ensure compliance with rules and regulations.
ASSISTANT MEDICAL UNDERWRITER
GA INSURANCE COMPANY
01.2023 - 07.2023
- Reviewed applications for completeness and accuracy of information.
- Assisted with new business processing, renewals, endorsements, cancellations, and reinstatements.
- Compiled data from underwriting files to prepare reports for management review.
- Verified policyholder's financial information to accurately calculate premiums.
- Managed a portfolio of clients by providing customer service support related to their policies.
- Organized documents needed for underwriting decisions and prepared summaries of findings.
- Researched complex risk factors associated with potential policyholders and advised on acceptability criteria.
- Performed quality control checks on all documentation before submission to ensure accuracy and compliance with company standards.
- Maintained up-to-date knowledge of insurance regulations, best practices, and industry trends.
- Participated in training sessions related to products, services, and processes.
- Collaborated with other departments such as Claims or Accounting when necessary.
- Evaluated reinsurance contracts for cost-effectiveness and risk exposure reduction opportunities.
- Organized both physical and digital files and updated reports to coordinate project materials.
CLAIMS ANALYST
GA INSURANCE COMPANY
11.2022 - 12.2022
- Reviewed customer claims, identified discrepancies and determined appropriate course of action.
- Conducted investigations to gather evidence in support of claims resolution.
- Assessed medical records for coverage eligibility and benefit accuracy.
- Developed strategies for resolving complex claims issues.
- Analyzed claim data to identify trends and recommend process improvements.
- Prepared detailed reports on claim status, payment history, and other relevant information.
- Verified documents to ensure accuracy of information provided by customers.
- Researched applicable laws and regulations related to insurance policies and procedures.
- Provided guidance to customers regarding their rights and obligations under policy terms.
- Interpreted contracts to determine liability exposure in the event of a dispute or lawsuit.
- Maintained accurate records of all claim activities in accordance with company policies.
- Investigated fraudulent claims by gathering evidence from various sources.
- Negotiated settlements with claimants based on facts presented during investigation.
- Managed escalated cases involving high-value claims or multiple parties involved.
- Ensured compliance with federal and state regulations governing insurance industry operations.
- Reviewed appeals filed by claimants who were dissatisfied with initial decisions made concerning their cases.
- Investigated claim and settlement deals and reviewed coverage determinations.
- Synthesized data into comprehensive quarterly written reports for management.
- Documented all claims activities clearly and concisely in the claims management system.
- Monitored ongoing claims to adjust reserves as necessary and ensure accurate financial reporting.
- Assisted in the development and implementation of claims procedures to improve efficiency.
Junior Associate
Challenges Uganda-Standard Chartered Group
01.2021 - 05.2021
- Developed and implemented customer service protocols to ensure effective communication with clients.
- Researched and analyzed industry trends to identify potential business opportunities.
- Assisted in the preparation of presentations for senior management meetings.
- Created and maintained detailed records of client transactions.
- Provided support to sales team members by preparing product information sheets and brochures.
- Tracked inventory levels and placed orders as needed for supplies.
- Maintained accurate financial records using QuickBooks software.
Intern
Mbarara District Local Government
06.2019 - 08.2019
- Provided administrative support to staff members.
- Attended meetings with local officials and stakeholders.
- Coordinated with other offices on joint projects and initiatives.
- Performed data entry into various databases and spreadsheets.
- Developed project plans related to community engagement initiatives.
Education
Master of Science - Health Informatics, Health Data Informatics and Analytics
University of Denver
Denver, CO08-2025
Bachelor of Science - Quantitative Economics
Makerere University
Kampala, Uganda05.2021
Skills
- Microsoft Office Proficiency
- Kobo Application Proficiency
- SPSS
- Epidata Analysis
- STATA Statistical Software Expertise
- Strong Interpersonal Skills
- Analytical Problem Solving
- Interpersonal Relationships
Timeline
Resident Assistant
University of Denver
08.2024 - Current
ASSISTANT MEDICAL UNDERWRITER
GA INSURANCE COMPANY
01.2023 - 07.2023
CLAIMS ANALYST
GA INSURANCE COMPANY
11.2022 - 12.2022
Junior Associate
Challenges Uganda-Standard Chartered Group
01.2021 - 05.2021
Intern
Mbarara District Local Government
06.2019 - 08.2019
Master of Science - Health Informatics, Health Data Informatics and Analytics
University of Denver
Bachelor of Science - Quantitative Economics
Makerere University
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