Conrad Bertone
Greenacres,WA
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Organized and dependable at managing multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Apprentice Electrician
J&J Electrical Inc.
12.2022 - Current
- Understood and used proper tools and equipment to install and maintain electrical systems.
- Instructed customers on proper use and safety of electrical systems and equipment.
- Organized materials and tools in to maintain clean and neat work areas.
Customer Service Representative
NAPA Auto Parts - Genuine Parts
01.2022 - 12.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, and handled concerns quickly
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Pro Desk Sales
Lowes Home Improvement
05.2021 - 09.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Listened to customer needs and desires to identify and recommend optimal products.
Line Cook
DiNardi's Pizza & Pasta
03.2019 - 05.2021
- Monitored food quality and presentation to maintain high standards.
- Maintained smooth and timely operations in preparation and delivery of meals.
- Interacted with guests to obtain feedback on product quality and service levels.
Education
Bachelor of Science - Construction Management
Louisiana State University And A&M College
Baton Rouge, LA01.2026
High School Diploma -
Central Valley High School
Spokane, WA06.2020
Skills
- Communication
- Dependability
- Flexibility
- Teamwork
- Leadership skills
- Problem-Solving
Timeline
Apprentice Electrician
J&J Electrical Inc.
12.2022 - Current
Customer Service Representative
NAPA Auto Parts - Genuine Parts
01.2022 - 12.2022
Pro Desk Sales
Lowes Home Improvement
05.2021 - 09.2021
Line Cook
DiNardi's Pizza & Pasta
03.2019 - 05.2021
Bachelor of Science - Construction Management
Louisiana State University And A&M College
High School Diploma -
Central Valley High School
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