Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Conrad Keys

Server
Imperial Beach,CA

Summary

Versatile Server with year of success providing superior dining experiences for guests. Skilled at explaining options, relaying orders to kitchen staff and tackling special requests. Consistently received customer satisfaction ratings due to friendliness, speedy services.

Overview

2
2
Certifications
5
5
years of post-secondary education
2
2
years of professional experience

Work History

Server

Cosecha
San Diego, CA
08.2020 - Current
  • Greeted tasting room visitors and answered questions with upbeat attitude and professionalism.
  • Poured wines according to quality and service standards.
  • Maintained excellent attendance record, consistently arriving to work on time
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions..
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
  • Trained incoming staff on restaurant practices and procedures.

Manager

Swagyu Chop Shop
San Diego, CA
08.2020 - Current
  • Onboarded new employees, including training, mentoring and new hire documentation.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Propelled continuous improvements and strategically capitalized on current market trends.
  • Achieved above average completion rate on all assignments without loss of materials and assets, demonstrating innovative and practical problem-solving skills in high-stress environment.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.

Sales Representative

Swagyu Chop Shop
San Diego, CA
08.2020 - Current
  • Showcased Japanese A5 Wagyu to customers and discussed details to overcome objections and lock in sales.
  • Answered customers' questions regarding Japanese A5 Wagyu, prices and availability.
  • Followed up with returning customers after completed sales to assess satisfaction and resolve any technical or service concerns.
  • Managed to distribute 425,000$ in annual sales.
  • Maintained friendly and professional customer interactions at all times.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Kept The Showroom clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Answered product questions with up-to-date knowledge of sales and store promotions.

Education

High School Diploma -

Mar Vista Senior High School
Imperial Beach, CA
08.2016 - 06.2020

Bachelor of Communication -

Southwestern College
Chula Vista, CA
09.2020 - Current

Skills

Leader

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Certification

Ca Food Handlers

Timeline

Bachelor of Communication -

Southwestern College
09.2020 - Current

Server

Cosecha
08.2020 - Current

Manager

Swagyu Chop Shop
08.2020 - Current

Sales Representative

Swagyu Chop Shop
08.2020 - Current

Ca Food Handlers

08-2020

Alcohol Server License

08-2020

High School Diploma -

Mar Vista Senior High School
08.2016 - 06.2020

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