Conrad Troller

• Identified, contained, and prevented Quality issues impeding the daily build schedule ensuring timely tool shipments.

• Generated onboarding training for manufacturing floor employees, maintained and improved build instructions, production drawings/procedures, and released Machine shop orders and reworks.

• Supported the Manufacturing, Engineering and Change Management groups as a Product Lifecycle Management Subject Matter Expert, ensuring resources are trained and up to date on internal business applications, standards, and processes.

• Enhanced supplier issue database metrics by streamlining resolution cycle time and reducing case backlog. Collaborated with Engineering and Vendors to deliver solutions via ECO.

• Managed projects to reach cross-functional resolution of Supplier issues, reducing delivery cycle time and part cost.

• Utilized strong communication skills to bridge gaps between Manufacturing, Quality, Purchasing, and Engineering departments.