Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
16
16
years of professional experience
Work History
General Manager
McDonald's
01.2008 - 05.2024
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Introduced new methods, practices, and systems to reduce turnaround time.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Assisted in recruiting, hiring and training of team members.
Education
Associate of Business Administration - Business Accounting Specialist
Southern Careers Institute-Brownsville
Brownsville, TX
11.2016
Skills
Microsoft office (4 years)
Customer Service Skills (10 years)
Management (5 years)
Accounting (1 year)
Communications (8 years)
Event Coordinator (2 years)
Cash Handling
Accounts Payable
Accounts Receivable
Tax Experience
Office Management
Human Resources
Inventory Control
Leadership and team building
Problem Resolution
Operations Management
Team Player
Efficient multi-tasker
Training and coaching
Personal Information
Relocation: Anywhere
Title: Shift Manager - McDonald's
Timeline
General Manager
McDonald's
01.2008 - 05.2024
Associate of Business Administration - Business Accounting Specialist