Conroy Cousins
McDonough
Summary
Dynamic physical therapy professional with a proven track record at Empire Health & Wellness Center, specializing in post-surgical and orthopedic rehabilitation. Skilled in functional mobility training and fostering patient trust through empathetic communication. Achieved significant patient satisfaction improvements while mentoring junior staff and enhancing clinic revenue through strategic service expansion.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Physical Therapist Assistant
Empire Health & Wellness Center
05.2022 - Current
- Collaborated with physical therapists to develop comprehensive treatment plans addressing individual patient needs and goals.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Educated patients on proper body mechanics, posture correction, and home exercise routines to prevent future injuries.
- Improved patient mobility by implementing personalized therapeutic exercise programs and manual therapy techniques.
- Contributed to interdisciplinary team meetings for better coordination of care among healthcare professionals involved in the patients'' recovery process.
- Developed effective communication skills while working with diverse populations of patients presenting various conditions such as neurological disorders or orthopedic issues.
- Supported optimal patient care by maintaining a clean, safe, and organized treatment environment.
- Ensured accurate documentation of all patient interventions, progress notes, and billing information in electronic medical records.
- Assisted in reducing patient pain levels through targeted massage therapy, heat/cold treatments, and electrical stimulation.
- Developed strong patient rapport and trust through empathetic listening and consistent encouragement during the rehabilitation process.
Director of Physical Therapy
Empire Health & Wellness Center
02.2023 - 03.2025
- Established physical therapy operational strategies by evaluating trends, establishing critical measurements and determining productivity and quality patient-service strategies.
- Developed physical therapy financial strategies by estimating, forecasting and anticipating requirements, trends and variances.
- Grew clinic revenue by expanding service offerings and attracting new patients through targeted marketing efforts.
- Mentored junior therapists for professional growth, sharing knowledge and expertise in various therapeutic approaches.
- Evaluated employee performance, providing constructive feedback and opportunities for professional development.
- Increased patient satisfaction, consistently providing compassionate care and clear communication.
- Identified barriers to treatment and provided clinical education to meet patient needs.
- Reduced patient recovery times with personalized care plans tailored to individual needs and goals.
- Collaborated with interdisciplinary teams for comprehensive patient care, addressing all aspects of physical therapy needs.
- Fostered a positive work environment that supported collaboration among team members while maintaining high ethical standards.
- Conducted meetings with team to discuss patients progress, discharge planning and patient plans of care.
- Overcame staffing challenges by recruiting highly skilled therapists and support staff who shared the clinic''s commitment to excellence in patient care.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Removed trash and straightened counters to keep pharmacy area clean and neat.
Education
Bachelor of Arts - Psychology
05-2001
Associate of Science - Physical Therapy
09-1999
Skills
- Post-surgical rehabilitation
- Geriatric physical therapy
- Orthopedic rehabilitation
- Functional mobility training
Accomplishments
Implemented fall prevention program
Clinical instructor to new PTAs
Certification
CPR
Dementia certified
Languages
Spanish
Limited Working
Timeline
Director of Physical Therapy - Empire Health & Wellness Center
02.2023 - 03.2025
Physical Therapist Assistant - Empire Health & Wellness Center
05.2022 - Current
York College - Bachelor of Arts, Psychology
New York University - Associate of Science, Physical Therapy
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