Summary
Overview
Work History
Education
Skills
Timeline
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Consepcion Morales

Dallas,Tx

Summary

To obtain a position as an RDA, where my ability to multitask and provide exceptional customer service can be utilized to effectively contribute to the dynamics of a fast-paced dental office.

Overview

7
7
years of professional experience

Work History

Lead Registered Dental Assistant

BRIDENT DENTAL & ORTHODONTICS
Dallas, TX
04.2021 - Current
  • Assist general Dentist with Oral Surgery, Periodontal procedures, Orthodontic treatment and Cosmetic Dentistry
  • Provide exceptional service to patients to ensure a great experience
  • Communicate with labs in regards to case delivery and clarify any questions about cases including patient shading and prosthetic material
  • Log patient prosthetic cases; tracking and return expected date to office
  • Properly document Doctor recommendations for treatment procedures
  • Track and record vital signs of patients
  • Assist in administering nitrous oxide to patients
  • Sterilize and organize dental instruments
  • Set up for all dental procedures as well as breaking down rooms to sterilize and clean after every treatment
  • Translate treatment needs to Spanish speaking patients.

PATIENT CARE ADVOCATE

JEFFERSON DENTAL CLINICS
Dallas, TX
07.2017 - 03.2020
  • Provide quality customer service ensuring each patient has a great experience
  • Contact patients to give them a friendly reminder of future appointments as well as to reiterate the importance of completing any unscheduled treatment
  • Welcome calls to greet patients and inform them of what to expect on their visit
  • Worked together with my team to ensure targets were reached on a daily basis.

Education

High School Diploma -

Thomas Jefferson HS
05.2007

Registered Dental Certification -

Pure Dental Academy

Skills

  • Proficient in office compliance, emergency procedures and OSHA regulations
  • Advanced knowledge of dental radiography
  • Cross trained in dental specialty
  • Laboratory procedures
  • Proficient in fluoride applications and nitrous administration
  • Advanced knowledge in dental and Perio charting
  • Fluent in Spanish and English
  • Knowledgeable in Medicaid protocols
  • Proficient in Microsoft office application
  • Ability to remain calm under pressure
  • Basic knowledge of administrative and clinical functions
  • Excellent chairside assisting and patient communication
  • Excellent instrument sterilization and infection control

Timeline

Lead Registered Dental Assistant

BRIDENT DENTAL & ORTHODONTICS
04.2021 - Current

PATIENT CARE ADVOCATE

JEFFERSON DENTAL CLINICS
07.2017 - 03.2020

High School Diploma -

Thomas Jefferson HS

Registered Dental Certification -

Pure Dental Academy

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Consepcion Morales