Summary
Overview
Work History
Education
Skills
Certification
Professional Training
Timeline
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CONSOLATA KAPENDA

Irvine,CA

Summary

Results-oriented Program Manager with 5 years of proven success leading multifaceted projects across diverse industries including biotechnology, manufacturing, pharmaceuticals, and medical devices. Skilled in coordinating cross-functional teams to drive operational excellence, manage risks, and foster innovation. Experienced in navigating complex regulatory landscapes, implementing best practices, and aligning project deliverables with industry standards. Known for strategic planning, stakeholder engagement, and successfully delivering high-impact projects that balance compliance, quality, and business growth.

Overview

8
8
years of professional experience
1
1
Certification

Work History

TECHNICAL PROGRAM MANAGER

GLIDEWELL DENTAL LABS
11.2021 - 03.2025
  • Led cross-functional teams to successfully achieve ISO 13485 and FDA compliance within 12 months, enabling the launch of 3 new dental products and increasing market share by 15%.
  • Developed project plans that reduced regulatory submission processing time by 25%, resulting in faster product approvals and accelerating time-to-market.
  • Implemented quality control processes that decreased non-conformance issues by 30% year-over-year, significantly enhancing product safety and customer satisfaction.
  • Conducted rigorous internal audits, identifying compliance gaps and orchestrating corrective actions that resulted in passing 2 consecutive external regulatory inspections with zero observations.
  • Managed stakeholder engagement with regulatory agencies, securing timely certifications and approvals, which contributed to a 20% revenue growth.

SCRUM MASTER/PROJECT MANAGER

US STORAGE CENTERS
07.2017 - 10.2021
  • Served as a servant leader and Agile coach, increasing sprint velocity by 20% through optimized estimation and backlog refinement, leading to faster delivery cycles.
  • Facilitated all Scrum ceremonies and project planning sessions, aligning team efforts and improving on-time sprint completion by 15%, contributing to consistent project delivery.
  • Managed cross-functional teams to resolve conflicts and impediments, reducing blockers by 25%, which enhanced team morale and project efficiency.
  • Collaborated closely with Product Owners and stakeholders to prioritize tasks, maintaining a healthy backlog that improved story acceptance and DoR/DoD compliance by 30%, streamlining project scope.
  • Guided teams in self-management and cross-functionality, implementing process improvements that increased overall project throughput by 18% and supported strategic business objectives.

Education

Bachelor of Science (B.Sc.) - Accounting

University of Utah
Salt Lake City, Utah
01.2011

Skills

  • Project Management
  • Risk Management
  • Budgeting and Cost Management
  • Change Management
  • Stakeholder Management
  • Conflict Resolution
  • Excel, PowerPoint, MS projects, Lucid Charts, PowerPoint BI
  • Teams, Webex, Slack
  • Loop, OneNote, Notion

Certification

  • Certified Professional Scrum Master - SCRUM ALLIANCE - December 2020 — Present
  • Certified Project Manager - PMI - June 2023 — Present
  • SAFe - SCALED AGILE - November 2021 — Present

Professional Training

  • TPM - INTERVIEW KICKSTART - February 2024 — May 2024
  • PMP - PMI - April 2022 — July 2022
  • SAFe - SCALED AGILE - October 2020 — December 2020

Timeline

TECHNICAL PROGRAM MANAGER

GLIDEWELL DENTAL LABS
11.2021 - 03.2025

SCRUM MASTER/PROJECT MANAGER

US STORAGE CENTERS
07.2017 - 10.2021

Bachelor of Science (B.Sc.) - Accounting

University of Utah