Conssondra Dade
Milan,IL
Summary
Compassionate Behavior Technician skilled in active listening, behavior modification techniques, and mentoring new staff. Successfully implemented crisis intervention strategies, ensuring safety and promoting patient progress through positive reinforcement.
Overview
36
36
years of professional experience
Work History
Behavior Technician
UnityPoint Health Trinity
09.2022 - Current
- Implemented crisis intervention strategies to maintain a safe environment for staff and clients during high-stress situations.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
- Monitored and recorded patient progress, ensuring accurate documentation of behavioral data.
- Trained and mentored new staff on best practices in behavior management techniques.
- Advocated for patients by communicating effectively with families about treatment goals and progress updates.
Certified Nursing Assistant
Amber Ridge Memory Care
Moline, IL
02.2012 - 11.2019
- Assisted with daily living activities, promoting independence and dignity among residents.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Trained new staff on best practices in patient care and safety protocols.
Medical Assistant
Fort Armstrong Assisted Living
Rock Island, IL
06.2010 - 10.2019
- Performed vital sign assessments and accurately recorded patient data in electronic health records.
- Educated patients on medication management, treatment plans, and preventive health measures to promote wellness.
- Implemented infection control protocols that ensured a safe environment for residents and staff at the facility.
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Certified Nursing Assistant
St. Anthony's Nursing Home
Rock Island, IL
09.2001 - 04.2010
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Provided compassionate care to residents, ensuring comfort and emotional support.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Implemented infection control procedures, enhancing overall resident safety and wellbeing.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Documented patient progress and care to ensure regulatory compliance and facilitate effective communication among care team.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
Administrative Assistant
APAC
Quincy, IL
01.1991 - 07.2000
- Managed scheduling and calendar for executives, prioritizing appointments and meetings effectively.
- Coordinated office operations to enhance workflow efficiency and communication among departments.
- Assisted in budget preparation by tracking expenses and providing detailed reports to management.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
Education
Associate of Applied Science - Nursing Education
Brown Mackie College
Moline, IL06-2013
CNA - Nursing
Black Hawk College
Moline, IL05-2008
Skills
- Behavior treatment plans
- Behavior modification
- Verbal behavior training
- Intervention strategies
- Crisis prevention
- Behavior management
- Data collection
- Social skills development
- Positive reinforcement
- Active listening
Timeline
Behavior Technician
UnityPoint Health Trinity
09.2022 - Current
Certified Nursing Assistant
Amber Ridge Memory Care
02.2012 - 11.2019
Medical Assistant
Fort Armstrong Assisted Living
06.2010 - 10.2019
Certified Nursing Assistant
St. Anthony's Nursing Home
09.2001 - 04.2010
Administrative Assistant
APAC
01.1991 - 07.2000
Associate of Applied Science - Nursing Education
Brown Mackie College
CNA - Nursing
Black Hawk College