Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Constance Allie

Gum Spring,Va

Summary

Dynamic Property Manager at All to Him Rentals LLC with a proven track record in multi-family property management and exceptional customer service. Skilled in payment collection and property inspections, I foster positive tenant relationships while implementing effective maintenance scheduling and financial budgeting strategies to enhance operational efficiency.

Overview

12
12
years of professional experience

Work History

Property Manager

All to Him Rentals LLC
11.2017 - Current
  • Assisted in daily property operations and tenant communications.
  • Supported maintenance team by coordinating service requests and inspections.
  • Learned property management software for tracking rent payments and lease agreements.
  • Conducted property tours for prospective tenants, highlighting key features and amenities.
  • Helped prepare marketing materials to attract potential renters effectively.
  • Collaborated with team to ensure compliance with local housing regulations and policies.
  • Participated in tenant move-in/move-out processes, ensuring proper documentation completion.
  • Maintained organized records of leases, maintenance requests, and tenant interactions.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Coordinated with legal counsel to resolve tenant disputes.
  • Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
  • Developed comprehensive preventative maintenance programs to prolong the lifespan of building systems and reduce costly emergency repairs.
  • Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
  • Implemented comprehensive safety protocols to minimize potential risks and ensure the well-being of all residents within the property.

Real Estate Investor

All to Him Rentals LLC
08.2013 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • I pay close attention to the real estate market as to establish and find Investments and analyze their potential
  • I strategize and communicate with my team to find the best course for growing portfolios and moving on investment opportunities.

Customer Service Cashier

Lowes Home Improvment
06.2016 - 11.2018
  • Processed customer transactions efficiently.
  • Maintained accurate cash drawer, ensuring all transactions balanced correctly.
  • Provided exceptional customer service, resolving inquiries and complaints promptly.
  • Trained new cashiers on operational procedures and customer interaction techniques.
  • Monitored inventory levels, coordinating with management for restocking needs.
  • Streamlined checkout processes, reducing wait times and enhancing overall efficiency.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
  • Demonstrated versatility by cross-training in various departments throughout the store when required.
  • Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.

Sales Associate

Lowes Home Improvment
12.2016 - 2016
  • Facilitated customer transactions through POS system, ensuring accuracy and efficiency.
  • Developed product knowledge to assist customers in making informed purchasing decisions.
  • Collaborated with team members to maintain store inventory levels and organization.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

High School Diploma - Business Economics

Homeschool
Salem, VA
06.2011

Skills

  • Property management
  • Payment collection
  • Property inspections
  • Customer service-focused
  • Lease renewals
  • Exceptional oral and written communication skills
  • Eviction procedures
  • Maintenance scheduling
  • Multi-family property management
  • Financial budgeting and reporting

Affiliations

-Focus on the Family

-Compassion International

-option ultrasound

-hope restored

-Embrace Grace

-HSLDA homeschool legal defense Association

-ACLJ American Center of Law and justice

-Safe Haven baby boxes boots on the ground -Straight Street and Street Ransom

-CEF child evangelism Fellowship

-Samaritan's Purse

-God's pit crew

-Blue Ridge Women's Center

Timeline

Property Manager

All to Him Rentals LLC
11.2017 - Current

Sales Associate

Lowes Home Improvment
12.2016 - 2016

Customer Service Cashier

Lowes Home Improvment
06.2016 - 11.2018

Real Estate Investor

All to Him Rentals LLC
08.2013 - Current

High School Diploma - Business Economics

Homeschool

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Constance Allie