Constance Bost
Washington ,DC
Summary
Dynamic professional with extensive experience in resident support and property management at Veterans on the Rise. Proven ability to enhance client services through effective case documentation and wellness monitoring. Skilled in dispatching and scheduling, with strong communication and time management abilities, ensuring safety and satisfaction in all operations.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Resident Service Worker
Veterans on the Rise
Washington
04.2024 - Current
- Provide support and resources to veterans transitioning into stable housing and community programs.
- Assist residents with daily needs, service coordination, and access to services.
- Remind veterans to take daily medications as needed and monitor wellness concerns.
- Complete hourly facility checks to ensure safety, cleanliness, and program compliance.
- Complete intake for new residents, gather required documentation, and ensure proper onboarding.
- Create daily breakfast and dinner menus and chore lists for each veteran.
- Document all activities that occur throughout the shift, including incidents, observations, and resident interactions.
- Maintain case notes, logs, and incident reports accurately and thoroughly.
- Promote a safe, respectful, and supportive living environment for all residents.
Assistant Property Manager
Solid Properties
Washington DC
2023 - 2024
- Assisted in managing daily operations of properties, ensuring efficient workflow and tenant satisfaction.
- Facilitated property maintenance requests by coordinating with vendors and maintenance staff.
- Supported lease administration by preparing and reviewing lease documents for accuracy and compliance.
- Conducted property inspections to identify maintenance needs and ensure compliance with safety regulations.
Dispatcher
Gallaudet University
Washington DC
2022 - 03.2023
- Coordinated campus transportation services for students and staff.
- Dispatched drivers and monitored routes via phone and radio.
- Logged service requests, trip records, and incident reports.
- Ensured safe, timely transportation operations.
Dispatcher
First Transit
Capital Heights
09.2015 - 08.2022
- Coordinated transportation schedules to ensure efficient delivery of services across campus.
- Maintained clear communication with drivers, enhancing coordination and reducing delays.
- Monitored status of dispatched vehicles to optimize routes and improve response times.
- Executed data entry tasks with precision, ensuring accurate records of all dispatch activities.
Dispatcher
MV Contractor Transportation
Hyattville, WY
08.2012 - 09.2015
- Trained new dispatch staff on procedures and software, fostering a knowledgeable team environment.
- Assessed incident reports and coordinated response efforts to ensure safety compliance.
- Collaborated with campus departments to address transportation needs effectively and efficiently.
- Resolved conflicts and issues between drivers and clients, promoting positive interactions.
Education
High School Diploma -
Laurel High
Laurel MDSkills
- Resident Support & Client Services
- Intake & Case Documentation
- Medication Reminders & Wellness Monitoring
- Hourly Facility Checks
- Daily Menu & Chore List Planning
- Activity & Shift Documentation
- Safety Monitoring & Incident Reporting
- Dispatching & Scheduling
- Property Management Assistance
- Customer Service & Communication
- Time Management
- Microsoft Office (Outlook, Excel, OneDrive)
Certification
CPR/ First Aide
Food Handler license
Timeline
Resident Service Worker
Veterans on the Rise
04.2024 - Current
Dispatcher
First Transit
09.2015 - 08.2022
Dispatcher
MV Contractor Transportation
08.2012 - 09.2015
Assistant Property Manager
Solid Properties
2023 - 2024
Dispatcher
Gallaudet University
2022 - 03.2023
High School Diploma -
Laurel High