Constance Chozinski
San Antonio
Summary
Dynamic professional with extensive experience in family and protective services, notably with the Texas Department of Family Protective Services. Excelled in multidisciplinary team collaboration and client needs assessments, achieving significant improvements in client care and service coordination. Skilled in crisis response and cultural sensitivity, demonstrating a strong commitment to community networking and client advocacy.
Overview
18
18
years of professional experience
Work History
Adult Protective Services Case Worker
Texas Department of Family Protective Services
01.2024 - Current
- Conducted home visits to assess if the person needs APS help.
- Communicated to clients about their situation and discussed personal topics with respect and consideration.
- Responded quickly in a crisis situation involving vulnerable adults in an abusive/neglectful situation.
- Interacted objectively with people who have abused adults in their care.
- Educated clients in order to change behavior that led to abuse, neglect, or exploitation.
- Documental casework activity.
- Appropriately deal with verbal abuse from clients who may not understand or accept why I am intervening.
- Worked under constant time pressure created by the nature and volume of the cases, prioritize tasks, and work flexible work hours.
- Maintained a balance of objectivity and empathy while dealing with families living in stressful or crisis situations.
- Worked as a team, supporting other caseworkers as well as following the directions of the courts and agency.
Family Based Safety Services Case Worker
Texas Department of Family Protective Services
09.2020 - 01.2024
- Visited homes to assess risk of child abuse/neglect, plan for child safety, and strengthen families so they can function without CPS intervention.
- Responded quickly in a crisis situations.
- Communicated with families about things such as income, money management, and personal relationships that they will probably consider personal and private.
- Discussed human sexuality and sexual exploitation of children in a direct and objective manner.
- Interacted objectively with people who have abused and/or neglected children in their care.
- Interacted with family members who are angry and/or scared.
- Worked as part of a team, which involves helping other caseworkers with crisis situations, while following the directions of the courts and agency.
- Provided services, resources, and community supports to achieve child safety.
- Stayed in contact with parents and children to achieve goals.
- Educated parents to change previous behavior that led to child abuse and/or neglect and empowers parents to make those changes.
- When necessary, removed a child from a dangerous situation.
- Documented all casework activity.
- Worked under constant time pressure, prioritizes efforts, and works flexible hours.
- Remained objective and empathetic with families living in stressful and crisis situations.
- Engaged with cultures and lifestyles different from own, and understands how to determine child safety and well-being.
Child Welfare Case Manager
Families First Network
08.2018 - 07.2020
- Took over cases from Investigation caseworkers after children are removed from their homes and placed in care outside their homes.
- Determined each child’s needs and arranging for additional testing, evaluations, records, or further assessments they need.
- Conducted home studies of family members or family friends (kinship providers) who might care for the child.
- Ensure the people who are caring for the children have what they need and keeping them informed about the case.
- Worked with children, families, and communities to plan for a child's permanent living arrangement.
- Searched for potential permanent placements for the child by meeting with parents, family members, and other people who are important to the family.
- Ensured families get services to keep their child safe and help them keep their child at home.
- Attended meetings with children, parents, family friends, or foster homes in public as well as in their own homes.
- Visited children at least monthly to see if the child feels safe where they are living and to ensure their needs are being met.
- Participated in court hearings which included preparing a family before the hearings, preparing court reports, and testifying in court about the child’s needs, the family’s progress, and the department’s efforts to achieve permanency for the child.
- Assisted in transitioning children back home and providing support to the family until the legal case is closed.
- Documented casework activity.
- Maintained positive working relationships between Child Protective Services staff and law enforcement officials, judicial officials, legal resources, medical professionals, and other community resources.
AVID Tutor
Kadena Air Force Base
01.2015 - 09.2016
- Encouraged students to develop perseverance mindset while teaching long-term visualization of success.
- Guided students through skillset self-discovery to navigate career and college decision processes.
- Prepared instructional materials and tutorial practice techniques for such subjects as mathematics, English and Science.
- Developed positive reinforcement techniques to provide feedback to students while building individual confidence levels.
- Served as academic and social resource for high school and middle school students, leading writing process improvements, study skills, note-taking, test-taking skills and overall stress management.
- Mentored and coached students with focus on developing independence and self-confidence.
- Collaborated with teachers, administrators and parents to determine how best to support student success.
Direct Support Professional
Development Homes
12.2012 - 08.2013
- Assisted disabled clients to support independence and well-being.
- Monitored progress and documented patient health status changes to keep care team updated.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean, safe, and well-organized patient environment.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Maintained strong connections within caregiver community to gain continuous knowledge.
Direct Support Professional
Open Door Center
09.2006 - 11.2012
- Assisted disabled clients to support independence and well-being.
- Monitored progress and documented patient health status changes to keep care team updated.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean, safe, and well-organized patient environment.
- Developed and implemented individualized care plans to meet individual needs of each client.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Scheduled daily and weekly care hours for client caseload.
- Provided compassionate and patient-focused care to cultivate well-being.
- Liaised with key accounts to deliver targeted administrative household support.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Assisted with daily living activities, running errands, and household chores.
- Completed regular check-ins and progress report for each client.
- Recorded status and duties completed in logbooks for management.
- Entrusted to handle confidential and sensitive situations in professional matter.
Education
Master of Social Work - Social Work
Our Lady of The Lake University
San Antonio, TX05-2029
Bachelor of Science - Personnel And Human Services
Valley City State University
Valley City, ND05-2010
Skills
- Community networking
- Progress monitoring
- Parenting education
- Courtroom testimony
- Action planning
- Service referrals
- Data collection
- Legal compliance
- Behavioral analysis
- Domestic violence prevention
- Child development
- Needs assessment
- Client advocacy
- Family reunification
- Confidentiality
- Program eligibility
- Crisis response
- Service coordination
- Family services
- Behavioral support
- Multidisciplinary team collaboration
- Interviewing techniques
- Conflict resolution
- Motivational interviewing
- Report writing
- Child advocacy
- Case assessment
- Visitation experience
- Records management
- Family support
- Trauma experience
- Regulatory compliance
- Written and verbal communication
- Client needs assessments
- Time management
- Cultural sensitivity
- Client documentation
Timeline
Adult Protective Services Case Worker
Texas Department of Family Protective Services
01.2024 - Current
Family Based Safety Services Case Worker
Texas Department of Family Protective Services
09.2020 - 01.2024
Child Welfare Case Manager
Families First Network
08.2018 - 07.2020
AVID Tutor
Kadena Air Force Base
01.2015 - 09.2016
Direct Support Professional
Development Homes
12.2012 - 08.2013
Direct Support Professional
Open Door Center
09.2006 - 11.2012
Master of Social Work - Social Work
Our Lady of The Lake University
Bachelor of Science - Personnel And Human Services
Valley City State University
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