Constance D’Ambrosia

Work History

Accounts Receivable/Payable

CNNH-Neurabilities

11.2020 - Current

Identified opportunities for process improvement within the accounts payable/receivable function, resulting in increased operational efficiency and reduced error rates.
Assisted in financial audits by providing accurate documentation and reconciling discrepancies, ensuring regulatory compliance.
Reduced payment errors by accurately maintaining vendor and customer information in the accounting system.
Improved invoice processing efficiency by streamlining accounts payable and receivable procedures.
Enhanced cash flow management through timely collection of outstanding invoices and diligent follow-up on overdue payments.
Increased accuracy of financial data by routinely reconciling bank statements with general ledger entries.
Ensured accurate revenue recognition by properly allocating invoices to correct cost centers and projects, according to established guidelines.
Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
Handled day-to-day accounting processes to drive financial accuracy.
Recorded deposits, reconciled monthly bank accounts and tracked expenses.
Supported management by processing invoices and documents with consistent on-time delivery.
Managed and responded to correspondence and inquiries from customers and vendors.
Generated invoices upon receipt of billing information and tracked collection progress.
Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
Tracked financial progress by creating quarterly and yearly balance sheets.

Billing Supervisor/Accounts Rep

REM Audiology/Hearing Life USA

01.2012 - 11.2020

Reduced discrepancies in billing reports with thorough review processes and diligent follow-ups on outstanding accounts.
Minimized errors in customer billing information through diligent verification practices and prompt issue resolution.
Improved billing accuracy by implementing systematic audits and updating procedural manuals.
Developed and implemented improvements to billing system to maximize efficiency, reduce delinquency and increase accuracy.
Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Supported month-end closing processes by reconciling account balances and verifying accuracy of financial data.
Mentored junior colleagues in best practices for account management, fostering professional growth within the team.
Reduced delinquent accounts with proactive communication and diligent follow-up on outstanding invoices.
Processed client payments and updated accounts.
Analyzed accounts for delinquencies and other ongoing issues.
Responded to customer inquiries and provided detailed account information.
Processed debtor payments and updated accounts to reflect new balance.

Patient Care Coordinator/Medical Biller

Vantage Surgical Center

01.2006 - 01.2012

Utilized telehealth platforms to conduct virtual patient consultations, ensuring continuity of care remotely.
Conducted patient education sessions, providing information on treatment plans and home care instructions.
Facilitated patient scheduling and communication through medical scheduling software for efficient appointment management.
Applied conflict resolution techniques to address patient concerns and improve satisfaction.
Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
Trained new staff members on office procedures and protocols, ensuring consistency in patient care delivery.
Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
Delivered excellent patient experiences and direct care.
Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.
Implemented a more efficient system for managing medical records, resulting in faster access to crucial information during patient visits.
Streamlined patient admission processes, reducing wait times and improving overall efficiency.
Managed patient records with strict adherence to confidentiality and accuracy standards.
Trained new staff on patient care coordination best practices, enhancing team effectiveness and patient support.
Answered incoming calls, scheduled appointments and filed medical records.
Processed payments using cash and credit cards, maintaining accurate records of transactions.
Provided excellent customer service to patients and medical staff.
Greeted and assisted patients with check-in procedures.
Applied administrative knowledge and courtesy to explain procedures and services to patients.
Compiled and maintained patient medical records to keep information complete and up-to-date.
Trained new staff on filing, phone etiquette and other office duties.
Delivered support to medical staff in completion of patient paperwork.
Communicated with insurance providers to resolve denied claims and resubmitted.
Verified insurance of patients to determine eligibility.
Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
Liaised between patients, insurance companies, and billing office.

Administrative Assistant

Kennedy Health System

01.1998 - 01.2006

Invoicing and coordinating payment of subcontractors and vendors
Produce billing documentation, processing, and coding customer payments, resolve any outstanding accounts receivable, produce customer invoices and statements
Various audit experiences
Excellent Customer Service and resolving numerous accounts issues
Liaison for all customer contact
Set up and present monthly Staff meetings
Maintain 100% confidentiality for sensitive information pertaining to the company, vendors, and clients
Create and Maintain reports including various for the end of month, manage phone calls and processing of monthly finances

Summary

Overview

Work History

Accounts Receivable/Payable

Billing Supervisor/Accounts Rep

Patient Care Coordinator/Medical Biller

Administrative Assistant

Education

High School Diploma -

Skills

Accomplishments

Career Results

Certification

Languages

Timeline

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