Constance Doucette
Limington,ME
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
26
26
years of professional experience
Work History
Assistant Machine Operator
Heartland Technologies
01.2023 - Current
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Operated machining equipment safely with team of operators.
- Updated daily production logs and informed management of production incidents or non-conformance issues.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
Cashier
Shaws Star Market
10.2020 - Current
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Restocked and organized merchandise in front lanes.
Customer Service Lead
Food Lion Grocery
06.2015 - 10.2020
- Stepped up to assist customer service manager with complaints and issues during times of department short staffing.
- Coached new team members on service techniques and provided scoring through quality assurance program.
- Retained 100% of clients through changing atmospheres by quickly and professionally resolving customer issues.
- Resolved concerns with products or services to help with retention and drive sales.
- Trained, oversaw and mentored new team members to strengthen performance and job expertise.
- Promoted to team lead of customer service for displaying outstanding enthusiasm and remaining calm in extremely trying situations.
- Resolved customer service issues using company processes and policies and provided updates to customers.
Manufacturing Associate
Peerless Clothing
06.1997 - 01.2000
- Examined incoming materials and compared to documentation for accuracy and quality.
- Made sure that products were produced on time and are of good quality.
- Inspected finished products for quality and adherence to customer specifications.
- Organized work to meet demanding production goals.
- Assembled products according to changing daily work orders and specific customer needs.
Education
GED -
Brockton High School
Brockton, MASkills
- Customer assistance
- Stocking and Replenishing
- POS Systems
- Point of Sale Knowledge
- ID Verification
- Staff Training
- Point of sale operation
- Multitasking Abilities
- Flexible and Adaptable
- Dependable and Responsible
- Production deadline management
- Material loading and unloading
- Manufacturing Processes
- Safety Compliance
- Machinery Operation
- Regulatory Compliance
- Materials Management
- Basic Math
- Quality Assurance
- Workplace Safety
- Machinery Cleaning
- OSHA
- Computer Skills
- Strong Work Ethic
Timeline
Assistant Machine Operator
Heartland Technologies
01.2023 - Current
Cashier
Shaws Star Market
10.2020 - Current
Customer Service Lead
Food Lion Grocery
06.2015 - 10.2020
Manufacturing Associate
Peerless Clothing
06.1997 - 01.2000
GED -
Brockton High School
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