Constance Houchins
Taft,TN
Summary
Experienced Job Title with background working in fast-paced shipping environments moving merchandise of diverse sizes and types. Keeps work areas neat with strong housekeeping skills. Organized, dedicated and focused on going above and beyond requirements to contribute to team success.
Hardworking Job Title brings advanced abilities in coordinating shipments and routing materials. Thorough and detail-oriented in verifying key information to spot and proactively manage discrepancies. Critical thinker and quick learner calm in fast-paced environments.
Enthusiastic Job Title willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.
Enthusiastic and skilled Clerk knowledgeable about shipping and receiving, inventory management and carrier relations. Focused on accurate recordkeeping and materials movement for reliability and speed. Experienced with database, ERP and word processing software.
Hardworking Shipping Associate accustomed to lifting Number+ pounds repetitively. Possesses basic math skills and punctual nature. Works well in team environments.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
15
15
years of professional experience
Work History
Shipping and Receiving Associate
JL Troupe
06.2022 - Current
- Updated database with changes in carrier status.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers.
- Reviewed order data to verify transactions and shipping dates.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Handled day-to-day shipping and receiving overseeing more than Number packages per day.
- Sorted and delivered materials to different work areas and staff.
- Processed required paperwork to expedite handling of shipped and received goods.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Maintained effective and on-schedule delivery of Type and Type packages, identifying and selecting optimal shipping methods to meet targets.
Retail Manager
Tractor Supply
07.2020 - 05.2022
- Exhibited excellent people skills during interaction with employees and customers.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Controlled store inventory and reviewed cash handling and operations reports.
- Trained and developed new employees for ease of transition into team.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed daily paperwork and computer entry of sales data as established by management.
- Answered questions about store policies and addressed customer concerns.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Cultivated customer loyalty to enhance retention by delivering outstanding service.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
- Trained team members in successful strategies to meet operational and sales targets.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
Stay at Home Mom Son Had Cancer
Stay At Home Mom
06.2008 - 06.2021
Education
Associates - Billing And Coding
Ultimate Medical Academy - Clearwater
Clearwater, FL11.2022
High School -
Cascade High School
Wartrace, TN08.2020
Skills
- Shipping and Receiving
- Interpersonal Skills
- Teamwork and Cooperation
- Charge Calculation
- Microsoft Office Suite
- Shipment Tracking
- Shipment Inspection
- Order Checking
- Data Documentation
- Packing and Scanning
- International Shipments
- Certified Forklift Driver
- Customer Experience
- Shipment Routing
- Database Maintenance
- Shipment Updates
- Outgoing Shipments Oversight
Timeline
Shipping and Receiving Associate
JL Troupe
06.2022 - Current
Retail Manager
Tractor Supply
07.2020 - 05.2022
Stay at Home Mom Son Had Cancer
Stay At Home Mom
06.2008 - 06.2021
Associates - Billing And Coding
Ultimate Medical Academy - Clearwater
High School -
Cascade High School
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