Constance Johnson
Phenix City
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude, and excellent customer service.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Registered Nurse (RN)
Crowne Health Care
Phenix City, AL
12.2023 - Current
- Administered medications and treatments per physician orders, ensuring patient safety and adherence to protocols.
- Collaborated with interdisciplinary teams to develop individualized care plans for diverse patient populations.
- Educated patients and families on disease management, medication usage, and health promotion strategies.
- Monitored vital signs and reported changes in patient conditions, enhancing response times for interventions.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Implemented evidence-based fall prevention strategies, resulting in a significant decrease in patient falls within the unit.
- Streamlined medication administration processes for increased safety and accuracy during busy shifts.
- Managed patients recovering from medical or surgical procedures.
- Evaluated patient histories, complaints, and current symptoms.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Monitored patient reactions after administering medications and IV therapies.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Delivered high-quality patient care and monitored vital signs to ensure safety and comfort.
- Assessed patient conditions regularly, making critical decisions for immediate interventions based on clinical judgment.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Supervised nursing staff, promoting best practices in patient care and compliance with healthcare regulations.
Certified Pharmacy Technician (CPhT)
CareATC
Columbus, GA
10.2013 - 12.2023
- 10+ years as the Dispensary Manager and Dispensing Agent for our physicians and nurse practitioners. Perform daily patient medication chart audits along with filling all in house medication orders, submitting refill requests, and prior authorizations inquiries. Highly experienced and trained in every aspect & responsibility of patient centered care in a medical office.
Certified Pharmacy Technician (CPhT)
J & J Professional Pharmacy
Columbus, GA
04.2007 - 08.2013
- Assist the pharmacist in charge with daily tasks, Lead Technician in charge of training new hires, assisted in billing Medicare and Medicaid for DME, assembled prescription medication and over the counter items for patient delivery orders, managed high volume pharmacy telephone calls, compound medications, insurance rejection inquires, performed inventory & restock of medications. Worked 40 plus hours per week.
Education
Diploma - undefined
Central High School
Phenix City, ALAssociate's degree - Nursing
Chattahoochee Valley Community College
05.2024
Certificate - Practical Nursing
Chattahoochee Valley Community College
Phenix City, AL05.2022
Skills
- Phone Etiquette
- Computer Operation
- Medication administration
- Patient Care
- Pharmacy
- Assisted living
- Pain management
- Word
- Insurance Verification
- HIPAA
- Pharmacy Technician Experience
- Primary care
- Ostomy care
- Outpatient
- Heavy lifting
- Data Entry
- Patient service
- Terminally ill patients
- Time Management
- Medical Billing
- Customer Service
- Geriatrics
- Vital Signs
- Caregiving
- Typing
- Patients with physical disabilities
- Transcription
- Skilled nursing facility experience
- Long-term care facility experience
- Patient assessment
- Catheter care
- Aseptic Technique
- Medical Office Experience
- Communication skills
- Medical Terminology
- Billing
- Patients with cognitive disabilities
- Working with adult populations
- Experience Administering Injections
- Medical Records
- Older adults
- Patient education
- Compounding Medications
- Care plans
- Prior Authorization
- EMR Systems
- Compounding
- Triage
- Inventory
- Microsoft Word
- Documentation and charting
- Patient education and counseling
- Clinical judgment
- Patient and family advocacy
- Infection control measures
- Patient care
- Compassion and empathy
- Patient monitoring
- IV setup
- Professional bedside manner
- Physical assessments
- Patient evaluation
- Family education
- Licensed RN
- Advanced cardiac life support (ACLS) certification
- Taking vitals
- Medication distribution
- Proper catheter insertion/removal
- Intake and discharge
- Vaccine administration
- Chart updating
- Diabetes management
- Insulin medication assistance
- EMR / EHR
- High level of autonomy
- Chronic disease management
- Medical assessment
- ADL assistance
- Patient counseling
- Staff supervision
- HIPAA education
- Long-term care
- Geriatric nursing
- Mental health nursing
Certification
- RN License - July 2024
- Nurse Licensure Compact (NLC)
- BLS Certification
- Driver's License
- ACLS Certification
- First Aid Certification
- Compact State Nurse License
- CPR Certification
- Licensed Practical Nurse
- Certified Pharmacy Technician (CPhT)
- National Pharmacy Technician Certification (PTCB)
Timeline
Registered Nurse (RN)
Crowne Health Care
12.2023 - Current
Certified Pharmacy Technician (CPhT)
CareATC
10.2013 - 12.2023
Certified Pharmacy Technician (CPhT)
J & J Professional Pharmacy
04.2007 - 08.2013
Diploma - undefined
Central High School
Certificate - Practical Nursing
Chattahoochee Valley Community College
Associate's degree - Nursing
Chattahoochee Valley Community College