CONSTANCE LADEROOT 5178990103
Nursing
Novi,Michigan
Summary
Dedicated Patient Care Manager professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Experienced Patient Care Manager professional with strong leadership and relationship-building skills. Highly ambitious with background in team building, conflict resolution with experience in new community development.
Expertise include client needs assessments and employee engagement. Accomplishments include having turned struggling communities with poor satisfaction scores into high performing communities.
Overview
13
13
years of professional experience
Work History
Manager of Patient Care Services
Services Sinai Grace Hospital
Novi, Michigan
08.2021 - Current
- Functions as lead and resource person for nursing personnel
- Acts as clinical resource person and assists in planning and facilitating staff meetings and staff development
- Collaborated in prospective monitoring of schedule to assure adequate nurse-patient ratio.
- Reviews monthly schedule, communicating with staffing office regarding staffing changes
- Facilitated a shared decision making among staff
- Facilitates unit throughput to improve LOS (Length of Stay)
- Coordinates/provides in-service programs to assist staff to maintain or enhance their competence in fulfilling job responsibilities based on identified needs of patient care personnel
- Interviews and hires staff and, in selection, retention, mentoring, and evaluation of staff
- Participates in development of policies, procedures, and standards for department
- Assists with department Process Improvement and Peer Review.
- Educated and evaluated clinical and support staff regarding care quality management regulations and standards of care.
- Interpreted regulations to identify patient care requirement criteria to be monitored and establish systems to achieve compliance.
- Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing and other enabling services for patients.
- Arranges transportation and documented details of discharge transition plans.
Interim Unit Manager /Clinical Care Coordinator
Skilled nursing
Detroit, MI
05.2021 - Current
- Turned around nursing teams’ attitude for better satisfaction scores and staff looked forward to coming to work
- Using nursing experience to advocate for team and patient needs at all costs
- 2021 Joined acute care setting and had no staff on team managed to hire and retain 60% in past one year.
- Managed to improve staffing on unit to 60% within last 12 months and 98% of auxiliary staff positions are filled with improvement in staff satisfaction and morale on unit., Assists in coordinating provision of care through assigning and scheduling staff, as well as prioritizing, delegating, and evaluating patient care
- Assists in evaluating patient care provided by nursing staff
- Assists in Process Improvement activities
- Works with the interdisciplinary team to problem-solve system and unit-based issues
- Provides input into nursing staff performance appraisals
- Assists with Staff Educational requirements as needed
- Participates in activities pertinent to the unit and hospital
- Demonstrates own commitment to personal and professional goals
- The Clinical Coordinator will supplement staffing under direction of Administrative Director and/or
- Oversaw quality assurance programs to enhance performance and consistently achieve superior care standards.
- Created weekly schedules for nurses, taking into account sick days and vacation time.
- Coordinated, monitored, assigned and documented patient and clinical care activities.
- Implement new policies and educate staff on changes.
- Facilitate hiring of qualified 4 west personnel by interviewing applicants and making recommendations for employment.
Director of Nursing /Health and Wellness Director
Balfour Ann Arbor
03.2020 - 05.2021
- Assist in the development of preliminary and comprehensive assessments of the nursing needs of each resident
- Handle All Employee relations
- Employee payroll as well as HR related concerns and scheduling
- Review resident's medical and nursing treatments to ensure that they are provided in accordance with the resident's care plan and wishes
- Ensure that all nursing personnel follow their respective job descriptions
- Meet with the nursing staff, as well as support personnel in planning the department's services
- Attend various committee meetings of the community as required
- Assist in preparing written and/or oral reports of the nursing service programs and activities to submit to such committees
- Complete and manage all resident care conferences as needed and on a quarterly basis
- Nursing budget management
- Ensures all state incident reporting are completed with documentation of occurrences
- Analyzes data and develops appropriate action plans, identifies trends, patterns, and outcomes
- In the absence of The Executive Director act as his assistant in delivery of all community-based needs
- Complete developing, implementing, and conducting in -service training programs that relate to the nursing service department as well as infection control practices.
Health and Wellness Director
The Sheridan at Birmingham
Birmingham, MI
11.2017 - 03.2020
- Cooperate with other resident services when coordinating nursing services to ensure that the resident' scare is maintained in a holistic way
- Monitor that all departmental personnel follow established policies and procedures, including dress code
- Perform assessments as they come due
- Participating in resident care conferences and making follow up appointments for all resident grievances
- Manage and complete all state surveys as indicated by the state
- Participate in the development, maintenance, and implementation of the community's quality assurance program for the nursing service department
- Complete and file required record keeping forms/charts upon the resident's admission, transfer, and/or discharge
- Review medication administration, treatment administration records for completeness of information, accuracy in the transcription of the physician's order, and adherence to policies
- Make daily rounds on all neighborhood/unit/shift to ensure that all nursing service personnel are performing their work assignments in accordance with acceptable nursing standards
- Direct day-to-day operations of the nursing department as well all community activities in the absence of the Executive Director
- Managed a 123 community with 100 employees.
Health and Wellness Director
Brookdale
Ann Arbor
03.2017 - 11.2017
- Managed and completed all state surveys as indicated by the state
- Participate in the development, maintenance, and implementation of the community's quality assurance program for the nursing service department
- Complete and file required record keeping forms/charts upon the resident's admission, transfer, and/or discharge
- Review medication administration, treatment administration records for completeness of information, accuracy in the transcription of the physician's order, and adherence to policies
- Make daily rounds on all neighborhood/unit/shift to ensure that all nursing service personnel are performing their work assignments in accordance with acceptable nursing standards
- Direct day-to-day operations of the nursing department
- Completed hiring and training of all nursing employees
- Completed move-in, change in condition assessments on all residents
Clinical Manager
ADON, Trinity Health
White Lake, MI
10.2010 - 03.2017
- The Clinical Care Coordinator takes an abbreviated patient care assignment to assure the leadership responsibilities are fulfilled, Assist in the development of preliminary and comprehensive assessments of the nursing needs of each resident
- Review resident's medical and nursing treatments to ensure that they are provided in accordance with the resident's care plan and wishes Ensure that all nursing personnel follow their respective job descriptions
- Meet with the nursing staff, as well as support personnel in planning the department's services
- Attend various committee meetings of the community as required
- Assist in preparing written and/or oral reports of the nursing service programs and activities to submit to such committees
- Assists DON with incident reporting to assure complete documentation of occurrences
- Analyzes data and develops appropriate action plans, identifies trends, patterns, and outcomes
- Assist the Education Director in developing, implementing, and conducting in -service training programs that relate to the nursing service department
- Ensure the continuing education requirements, which allow licensed personnel to keep their license current
- Monitors compliance and accuracy in Care Tracker Direct the day -to-day functions of the nursing personnel assigned to you in accordance with current rules, regulations, and guidelines that govern the long-term care community.
Education
Master of Science - Masters in Science of Nursing
Spring Arbor University
Michigan12.2024
Associate of Applied Science - Nursing
Excelsior University
Albany, Newyork10.2017
BBA - Business Administration
Northwood University
Midlands, Michigan05.2008
Associate of Arts - Business Administration
Lansing Community College
Lansing, MI05.2006
Skills
- Policy and implementation
- Client assessment analysis documentation,
- Risk management processes and analysis
- Patient care, Safety care guidelines
- Budgeting and personal finance policies,
- Process implementation training programs,
- Conflict resolution
- Staff development and quality assurance
- Interdepartmental Functions Coordination
- Patient Relations
- Employee Work Scheduling
- Employee Recruitment and Hiring
- Policy and Program Development
- Operational Records Maintenance
- Employee Training Program
Accomplishments
- Trained and mentoring every single employee who reports to me by tasking, teaching with a goal of self-growth for the team member
- Growth Accomplishments
- Understanding the challenges of working in the underserved communities and the impact that mental health and poor health disparities has on quality of life in these communities
- Great ability to maintain levelness in stressful environments and an ability to understand situation without getting emotional, while maintaining and holding the profession to the highest standards.
Affiliations
I am a member of the Michigan Nurses association, American Critical care and American Nurses Association.
cooking, Traveling, Reading, Watching Movies,
I enjoy traveling around the world, meeting new people
I can cook anything and turn any meal into something amazing
I enjoy moving going and spending time with my family
Timeline
Manager of Patient Care Services
Services Sinai Grace Hospital
08.2021 - Current
Interim Unit Manager /Clinical Care Coordinator
Skilled nursing
05.2021 - Current
Director of Nursing /Health and Wellness Director
Balfour Ann Arbor
03.2020 - 05.2021
Health and Wellness Director
The Sheridan at Birmingham
11.2017 - 03.2020
Health and Wellness Director
Brookdale
03.2017 - 11.2017
Clinical Manager
ADON, Trinity Health
10.2010 - 03.2017
Master of Science - Masters in Science of Nursing
Spring Arbor University
Associate of Applied Science - Nursing
Excelsior University
BBA - Business Administration
Northwood University
Associate of Arts - Business Administration
Lansing Community College
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