Constance McGee
Terrell,TX
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Affordable Elder Care
01.2023 - 06.2024
- Managed various insurance verification processes and patient registrations, ensuring accuracy and efficiency in healthcare administration
- Interpreted and explained human resources policies and procedures to employees, fostering clarity and understanding
- Addressed employee relations issues with empathy and professionalism, resolving conflicts and promoting a positive work environment.
Receptionist
Colonial Lodge
07.2022 - 12.2022
- Greeted residents and visitors with warmth and courtesy, creating a welcoming atmosphere and enhancing customer satisfaction
- Managed administrative tasks efficiently, ensuring confidentiality and smooth operations of the facility
- Engaged with residents, addressing their non-medical needs and providing emotional support, contributing to their overall satisfaction with the facility.
Home Care Assistant
Affordable Elder Care
06.2015 - 12.2022
- Provided personalized home care services to geriatric patients, including meal preparation, medication reminders, and transportation assistance, prioritizing patient comfort and well-being
- Offered companionship and protective supervision, enhancing the quality of life for elderly clients and contributing to their emotional well-being.
Receptionist
Windsor Rehabilitation Center
02.2022 - 07.2022
- Provided excellent customer service by greeting residents and guests warmly, attending to their needs promptly, and ensuring a positive experience
- Handled administrative duties with precision, maintaining confidentiality and optimizing workflow in a healthcare setting
- Interacted with residents in a caring and compassionate manner, offering assistance and comfort as needed.
Medical Receptionist/Assistant
Avid Company
12.2020 - 06.2021
- Managed administrative tasks efficiently, including appointment scheduling and recordkeeping, ensuring seamless operations
- Anticipated and addressed patients' questions and concerns, demonstrating attentiveness and concern for their well-being
- Provided medical assistance with professionalism and empathy, contributing to a positive patient experience.
Education
Medical Assistant Diploma -
Westwood College
Dallas, TX12.2007
Skills
- Proficient in effective communication strategies, ensuring clear and concise interaction with patients, staff, and visitors
- Expertise in strategic planning and meticulous organization, ensuring smooth workflow and optimal patient experience
- Skilled in account management techniques, facilitating efficient handling of medical records and insurance claims
- Demonstrated commitment to delivering exceptional customer service, fostering positive relationships and patient satisfaction
- Extensive experience in processing medical records and conducting thorough insurance claim verifications, ensuring accuracy and compliance with regulations
- Data Entry
Timeline
Administrative Assistant
Affordable Elder Care
01.2023 - 06.2024
Receptionist
Colonial Lodge
07.2022 - 12.2022
Receptionist
Windsor Rehabilitation Center
02.2022 - 07.2022
Medical Receptionist/Assistant
Avid Company
12.2020 - 06.2021
Home Care Assistant
Affordable Elder Care
06.2015 - 12.2022
Medical Assistant Diploma -
Westwood College
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