CONSTANCE MERRIWEATHER
7425 CLIFFWOOD DR,HORNLAKE
Summary
To obtain a position with a company while exercising my skills and dedication.
Overview
23
23
years of professional experience
Work History
Medical Records Clerk
MEMPHIS OBSTETRICS AND GYNECOLOGICAL ASSOCIATION
08.2022 - Current
- Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Maintained patient confidence by keeping patient records information confidential.
- Printed and photocopied documents to provide patients with copies of medical records.
- Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
- Maintained patient records systems by archiving, scanning and indexing important documents and files.
Receptionist
MOGA
07.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
Office Manager
NEW DIRECTION COUNSELING CENTER
07.2019 - 05.2023
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Caseworker
Mississippi Department of Human Services
01.2002 - 03.2015
- Monitored case progress for timely completion and compliance with applicable regulations.
- Assessed needs of each client and recommended appropriate services and resources.
- Established trusting relationships with clients, fostering open communication and rapport building.
- Assessed and evaluated clients' needs, determined eligibility for services, and developed individualized plans.
- Prepared detailed reports for court proceedings that accurately reflected clients'' progress and recommended next steps.
- Maintained up-to-date records on all clients, enabling accurate monitoring of progress and appropriate case planning adjustments.
Education
High School Diploma -
Hernando High School
Hernando, MS05.2001
Skills
- HIPAA Compliance
- Customer Service
- Written and verbal communication
- HIPAA Regulations
- Document Scanning
- Data Entry
- File Organization
- Paperwork Processing
- Medical Records Management
- Records Management
Timeline
Medical Records Clerk
MEMPHIS OBSTETRICS AND GYNECOLOGICAL ASSOCIATION
08.2022 - Current
Receptionist
MOGA
07.2022 - Current
Office Manager
NEW DIRECTION COUNSELING CENTER
07.2019 - 05.2023
Caseworker
Mississippi Department of Human Services
01.2002 - 03.2015
High School Diploma -
Hernando High School