Summary
Overview
Work History
Education
Skills
Timeline
Generic

Constance Oetjen

JBER,AK

Summary

Hardworking Mechanic successful at completing inspections, maintenance and repairs on military vehicles. Quality-driven and disciplined nature, with strong skills in investigating problems and developing successful solutions. Since high school I have been passionate about becoming a leader. Having developed these leadership skills from student council to leading Soldiers in the US Army to become proficient in their daily tasks and warrior tasks. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

10
10
years of professional experience

Work History

Mechanic

US Army
02.2021 - Current
  • Inspected and tested equipment to locate worn and damaged parts.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Disassembled defective parts to make proper repairs.
  • Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Maximized engine efficiency with routine tune-ups, oil changes, and filter replacements.
  • Maintained accurate records of completed work orders, ensuring transparency for customers and management alike.
  • Upheld quality control standards for all completed work, ensuring each vehicle left the shop operating at peak performance.
  • Ordered repair parts quickly to prevent delays in projects and repair work.
  • Led team to improve repair turnaround times, coordinating tasks to ensure efficient workflow.
  • Completed spread sheets and sent them to our headquarters
  • worked directly with our higher ups in headquarters and completed any paperwork they required
  • Helped others fill out paperwork and completed paperwork they needed
  • Collaborated with team members to complete large-scale projects, ensuring timely completion and high-quality workmanship.
  • Diagnosed electrical problems using advanced diagnostic tools; repaired or replaced faulty wiring harnesses as needed for optimal functionality.
  • Mentored junior mechanics in proper diagnostic techniques, tool usage, and workplace safety practices to foster their growth within the company.

Lab Technician

Standard Labs
08.2014 - 12.2016
  • Maintained documentation on tests performed in lab.
  • Maintained a safe and organized laboratory environment, adhering to strict safety protocols.
  • Maintained safe, tidy and organized laboratory environment for accurate test results.
  • Conducted routine quality control checks to ensure accurate test results and maintain laboratory standards.
  • Prepared reagents, media and solutions to use for laboratory testing and analysis.
  • Performed testing and quality control using approved laboratory procedures and instrumentation.
  • Trained new laboratory personnel to apply proper laboratory techniques and best practices.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Troubleshot equipment malfunctions, ensuring minimal downtime and maintaining optimal functionality.
  • Utilized advanced software tools for data management and analysis purposes.
  • Provided exceptional customer service with clients
  • Documented experimental procedures thoroughly, facilitating effective communication among team members.
  • Identified areas for process improvement, implementing changes that increased overall lab performance.
  • Mentored junior technicians in proper techniques and processes, promoting a collaborative work environment.
  • Recorded and analyzed data to produce reports of results.
  • Adhered to laboratory safety procedures to maintain compliance with quality control standards.
  • Monitored and documented safety standards to verify compliance.
  • Provided support and guidance to junior lab staff.
  • Troubleshot and resolved equipment and process issues.
  • Prepared reagents and solutions following standard laboratory formulas and procedures.
  • Trained and supervised junior technicians in laboratory protocols.
  • Prepared samples for analysis by performing complex sample preparation tasks.

Bartender

Perkins Tavern
03.2017 - 09.2017
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Obtained cash bank and stocked service bar to prepare for operation.

Ruel Carrier

United States Post Office
12.2016 - 03.2017
  • Enhanced customer satisfaction by addressing and resolving service issues promptly and professionally.
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.
  • Achieved high levels of punctuality and reliability in meeting scheduled pick-up and delivery times.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Directly interacted with customers to deliver mail, packages, and ordered goods.
  • Provided exceptional customer service through effective communication with clients at every stage of the process.
  • Developed strong relationships with clients, providing excellent customer service and support.
  • Maintained accurate records of shipments, ensuring proper tracking and timely delivery.
  • Safely navigated through various traffic conditions while adhering to strict deadlines for deliveries.
  • Handled complex load assignments, organizing efficient routes for maximum productivity.
  • Performed regular maintenance checks on vehicles, ensuring safety and reliability in all weather conditions.
  • Operated vehicles and equipment to transport packages and mail pieces.
  • Explained mail regulations, policies or procedures to postal customers.
  • Collected mail from letter boxes on specific route both on foot and by vehicle.
  • Utilized advanced GPS systems effectively for efficient route planning and minimizing travel time between stops.
  • Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
  • Ensured compliance with federal regulations regarding hours of service, weight limits, and hazardous materials handling.
  • Planned and cased mail in sequence of delivery for designated route.
  • Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Handled mail and packages with care to prevent damage during delivery.
  • Collected outgoing mail from homes and businesses along routes for customer convenience and initiated delivery to intended recipients.
  • Kept mail delivery records to track delivered and undelivered items and identify delivery issues.
  • Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.

Education

High School Diploma -

Newcastle High School
Newcastle, WY
06.2012

Associate of Applied Science - Veterinary Technology

Eastern Wyoming College
Torrington, WY

Skills

  • Troubleshooting skills
  • Maintenance and repairs
  • Preventive Maintenance
  • Diagnostic abilities
  • Customer Service
  • Data Entry
  • Computer Skills
  • Office Administration
  • Microsoft Outlook
  • Microsoft Excel

Timeline

Mechanic

US Army
02.2021 - Current

Bartender

Perkins Tavern
03.2017 - 09.2017

Ruel Carrier

United States Post Office
12.2016 - 03.2017

Lab Technician

Standard Labs
08.2014 - 12.2016

High School Diploma -

Newcastle High School

Associate of Applied Science - Veterinary Technology

Eastern Wyoming College

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Constance Oetjen