Constance Otlewski
Commerce Township
Summary
Dedicated Medical Assistant and caregiver seeking new opportunities in the medical field while building on existing skills and knowledge. Committed to enhancing community health through compassionate patient care and a strong focus on quality service delivery. Proven ability to support diverse patient needs with exceptional interpersonal skills, fostering a positive environment for patients and healthcare teams. Eager to contribute to a dynamic healthcare setting that values continuous learning and community engagement.
Overview
22
22
years of professional experience
Work History
Nursing Assistant
Henry Ford Hospital Main Campus
04.2023 - Current
- Nursing assistant in a level 3 Neonatal Intensive Care Unit (NICU).
- Patient care with premature and full-term babies. This is included changing, feeding, bathing, vitals and soothing.
- Responsible for answering and transferring calls on main phone line for entire unit.
- Clerical work, admitting and discharging patients.
- EPIC (EMR) experience.
- Assisting nurses with any procedures needed.
- Trained to do heel sticks on babies for state testing and blood sugars.
- Stocked both sides of unit, ICU and the progressive care nursery. Including chest tube cart, admission carts and line carts.
- Ordering supplies needed.
- Greeting mothers, fathers and their guests.
- Preparing and fortifying breastmilk.
Medical Assistant
Mendelson Kornblum Orthopedic & Spine Specialists
10.2021 - 04.2023
- Medical assistant in a busy and fast paced orthopedic/spine and pain management office.
- Strong verbal and written communication skills with doctors, physician assistants, nurses and patients.
- Helped run larger clinics with 80+ patients a day.
- Maintained excellent time management skills with scheduling and duties.
- Prepared rooms appropriately for different providers based on procedures & specialties.
- Assisted in ketamine infusion clinic, documenting, removing iv’s etc.
- Preparing procedure room for pain management procedures. This included sterile field training and donning/doffing PPE with sterile gloves.
- Performed vitals, recorded pain scores and history.
- Trained several medical assistants in all clinics, including but not limited to procedures bay and ketamine.
- Autoclave experience.
- Drawing up and performing injections.
- Clerical and Orthoplex (EMR) experience.
- Performed UDS, oral drug swabs and pregnancy tests.
- Responsible for assisting ordering supplies, including oxygen and medications.
- Sanitized, restocked, and organized exam rooms.
- Short arm casting experience as well removing casts safely.
In-Home Caregiver
Supportive Alternative Living
09.2019 - 10.2021
- Help home-bound individuals maintain ADL’s.
- Accompany clients to appointments and outings.
- Enhance the wellbeing of clients with emotional and mental support.
- Keep client treatment on-track by consistently administering prescribed medications.
- Prepare balanced, healthy meals and snacks for clients.
- Document shifts, medications and appointments.
Personal Shopper
Shipt
11.2016 - 04.2020
- Shopped customers lists and delivered groceries on specific deadlines.
- Maintained a 5.0 customer service/performance rating.
- Was a chosen trainer and mentor to new Shipt shoppers in the Detroit metro area and also traveled to train out of state.
- Maintained direct communication and professional relationships with headquarters in Alabama.
Mental Health Technician
Havenwyck Hospital
02.2008 - 08.2010
- Provided care to geriatric psychiatric patients.
- Assisted patients with ADL’s, emotional support and building trust.
- Took vitals signs, including manual blood pressures and temperatures.
- Documented initial and ongoing patient information, observations and vitals signs.
- Was also employed here from October 2002-May 2003
Emergency Room Technician
St. Joseph Mercy Oakland
04.2003 - 03.2005
- Worked in triage, 23 hour short stay unit and emergency department.
- Teamwork working alongside doctors, nurses and other technicians.
- Maintained efficient patient flows by preparing rooms with clean, sanitized surface and well-stocked supplies.
- Performed EKG’s, gathered specimens and venipuncture when needed.
- Post mortem care.
Education
Associate Degree in Nursing - Nursing
Oakland Community College
Farmington Hills, MI05-2028
Adult, Pediatric & Infant First Aid/CPR/AED -
American Heart Association
Detroit, MI01-2025
National Certified Medical Assistant (NCMA) - 2022-2024
NCCT NCCA
Medical Assistant -
Phlebotomy Career Training
Garden City, MI09.2021
Certified Phlebotomy Technician - undefined
Phlebotomy Career Training
Garden City, MI09.2021
High School Diploma - undefined
Walled Lake Central High School
Commerce Township, MI05.2002
Skills
- Interpersonal Skills
- Compassionate communication
- Patient Care
- Patient vital signs monitoring
- Administrative support
- Experience with EMR systems
- Teamwork
Training
- MORC, Auburn Hills, MI
- Patient Rights
- Blood-borne Pathogens
- Infectious Disease Control
- Human Services & Special Needs
- Medications
Timeline
Nursing Assistant
Henry Ford Hospital Main Campus
04.2023 - Current
Medical Assistant
Mendelson Kornblum Orthopedic & Spine Specialists
10.2021 - 04.2023
In-Home Caregiver
Supportive Alternative Living
09.2019 - 10.2021
Personal Shopper
Shipt
11.2016 - 04.2020
Mental Health Technician
Havenwyck Hospital
02.2008 - 08.2010
Emergency Room Technician
St. Joseph Mercy Oakland
04.2003 - 03.2005
Certified Phlebotomy Technician - undefined
Phlebotomy Career Training
High School Diploma - undefined
Walled Lake Central High School
Associate Degree in Nursing - Nursing
Oakland Community College
Adult, Pediatric & Infant First Aid/CPR/AED -
American Heart Association
National Certified Medical Assistant (NCMA) - 2022-2024
NCCT NCCA
Medical Assistant -
Phlebotomy Career Training
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