Constance Powell
Griffin,GA
Summary
Administrative Professional 15+ Years Successful Experience in Multitask Environments “Utilizing Outstanding Organizational and Interpersonal Skills CORE STRENGTHS Proactive, team-spirited and dedicated professional with excellent administrative experience and a proven track record of success. Relationship Building & Retention Marketing Analytical & Decision Making Skills Tenant Relations Customer Service/Client Satisfaction Microsoft Office Proficient
Overview
17
17
years of professional experience
Work History
Assistant Property Manager
Pennrose Management
Griffin, GA
10.2020 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Kept accurate records of all resident and tenant correspondence.
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
Mail Processing Clerk
United State Postal Service
Culloden, GA
05.2019 - 10.2020
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Used automated mail processing equipment to sort and collate mail.
- Weighed letters and packages and calculated costs based on classification, weight and destination.
Property Manager's Assistant
Envolve Management
Griffin, GA
06.2017 - 05.2019
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Resolved conflicts between tenants regarding noise, encroachments and parking.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Verified income, assets and expenses and completed file tracking sheet for each applicant.
- Validated rental eligibility by using Pennro's verification process.
Asst. Property Manager
Carroll Management Group
Atlanta, GA
04.2013
- Manage a HUD multifamily site consisting of 100 units
- Handle the supervision of leasing and maintenance service supervisor
- Maintain file audits for compliance
- Reclassify & recertify residents
- Perform all management duties from posting rents, approving applicants, to filing, etc
- Prepare month-end and owner’s reports
- Interfaced with local housing, operating, finance, and legal organizations to market the community to maintain a satisfactory economic and physical occupancy.
Property Manager
Wellspring Community Management
Atlanta, GA
05.2012 - 04.2013
- Managed a Tax Credit community consisting of 24 units
- Handled the leasing and supervised maintenance service supervisor
- Performed all management duties from posting rents, approving applicants, to filing, etc
- Maintained file audits for compliance
- Reclassified & recertified residents
- Prepared month-end and owner’s reports
- Interfaced with local planning, operating, finance, and legal organizations to meet local requirements and create positive relationship with community and social services department.
Event Manager
Twice the Spice Events
Virginia Beach, VA
07.2009 - 12.2011
- Managed and organized special events
- Managed event budgets
- Assist clients with venue and vendor management
- Decorated, organized, executed event venues
- Consulted clients on event details
Administrative Supervisor
United States Navy
06.1998 - 08.2006
- Worked directly for the Commanding Officer, as well as four officers, managing their schedule, speaking engagements and travel commitments
- Managed day-to-day administrative operations of the command which included the professional development and growth of 20 junior personnel
- Managed all meetings from set-up to transcribing
- Planned and coordinated various events from start to finish
- Coordinated travel arrangements for a command of over 250 personnel and submitted all expense reports
- Performed in-processing and screening of all new personnel
- Performed monthly maintenance on all office equipment
- Maintained all command files, including but not limited to, creating filing systems to manage files more efficiently
- Provided customer service to entire command, as well as parent commands.
Skills
- Customer Satisfaction
- Active listening
- Communication
- Computer skills
- Leadership skills
- Management skills
- Problem-solving skills
- Time management
Timeline
Assistant Property Manager
Pennrose Management
10.2020 - Current
Mail Processing Clerk
United State Postal Service
05.2019 - 10.2020
Property Manager's Assistant
Envolve Management
06.2017 - 05.2019
Asst. Property Manager
Carroll Management Group
04.2013
Property Manager
Wellspring Community Management
05.2012 - 04.2013
Event Manager
Twice the Spice Events
07.2009 - 12.2011
Administrative Supervisor
United States Navy
06.1998 - 08.2006
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