Excellent hands-on training in both clinical and administrative skills. To seek and obtain a position in administering these skills in a company that provides opportunities for growth and a pleasant working environment.
Overview
17
17
years of professional experience
Work History
Finance Assistant
State Farm Insurance
07.2008 - 10.2020
Prepare, maintain, and distribute financial and statistical records and reports related to specialized area.
Review and verify data and reports' reasonableness, accuracy, and completeness.
Identify and resolve balancing and /or reconciling issues
Provide correct and timely customer services to all State Farm associates
Accurately review, interpret, and/or process high volumes of transactions
Adhere to compliance, records management, department and company policies
Applies proper operation of internal controls to ensure the integrity of data
Exhibits State Farm's Customer service philosophy to customers and associates and maintains a positive attitude in a fast-paced environment.
Assisted coworkers and staff members with particular tasks on daily basis.
ALLSTATE INSURANCE, MBRQ
08.2005 - 01.2007
Worked on mainframe and Client files system, clearing all exceptions type from MBRQ Queue
Document ADS and E-mail file handler on third-party matter
Faxed Document to file handler when needed
Verify all claimant in mainframe such as provider, claim number, zip of service, date of service, non-auto, First/ third party, and claimant MDP (Medical Bill Resolution Queue)
Managed time efficiently in order to complete all tasks within deadlines
Passionate about learning and committed to continual improvement
Extern-Clinical Technician
Children's Medical Center
09.2003 - 04.2005
Worked in surgery clinic performing various outpatients care duties and prepared patients for examinations/procedures
Documents patient information accurate vital signs
Assists physician/nurses as needed
Provided healthcare services under the direction of physician's and in accordance with his/her specialty
Worked also in general Pediatrics, assisting RN and RCP in patient side care delivery and patient care management
Getting examine rooms ready for new patients, lifting patients in and out of bed if need with assistance
Documenting in and out's if needed in the patient's chart
Assistance in taking patients to radiology and other testing when needed.
Assisted in implementation of customized care plans, focusing on patient wellness and comfort
Performed patient work-ups and assisted in minor office procedures
Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays
Education
Associates Degree -
Tarrant County College
Arlington, Tx
Medical Assistant - Medical Assisting
PCI Health Training Center
Dallas, TX
10.2003
High School Diploma -
Dallas Can Academy
Dallas, Tx
12.2002
Skills
Microsoft word
Microsoft Excel
Ten Key by touch
Customer service
Filing
Answering incoming calls/ Emails from agents, Doctors, Insurance
Insurance Producer at State Farm Insurance, Alleyne Insurance and Financial ServicesInsurance Producer at State Farm Insurance, Alleyne Insurance and Financial Services