Constance Schroth
Cantonment,FL
Summary
Objective: Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
18
18
years of professional experience
Work History
Administrative Assistant to Regional Manager
Rotech Healthcare Inc
Pensacola, FL
08.2021 - Current
- Support to the Regional Manager managing the corporation’s sales areas, locations and staff
- Calendar and workflow management for Regional Director and Area Managers
- Creation and Management of Daily Sales Reports
- Compile, review and prepare data from Database for use in reports, charts and graphs
- Process and Approve Sales Reconciliations
- Project Management and Support
- Research Healthcare Sales Trends
- Payroll Reporting for over 60 Account Executives
- Database and IT Management
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Introduced new products or services, increased marketing activities and improved customer service to drive sales.
Administrator/Bookkeeper/Executive Assistant
Dimbleby Funeral Homes, Inc. & J. Donald Smith Funeral Home Inc
Whitesboro, NY
09.2017 - 06.2021
- Used advanced software to prepare documents, reports and presentations.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Organized and coordinated conferences and monthly meetings.
- Organized envelopes, postage and mail correspondence for staff and leadership.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Oversaw successful planning and execution of staff meetings, parties and events.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Adapted to workflow changes and implemented continuous process improvements to overcome obstacles.
- Computerized office activities, maintained customer communications and tracked records through delivery.
Director Business Operations
American Heart Association
Utica, NY
03.2017 - 09.2017
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Teamed with corresponding departments to create organization's mission and vision statements.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Reviewed company's strategic plans and developed departmental goals and standards to support vision.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
Office Manager - Executive Assistant
Dimbleby, Friedel, Williams & Edmunds
New Hartford, New York
08.2004 - 03.2017
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated and aligned corporate and office schedules and disseminated important work information to employees.
- Reviewed client and staff feedback and made appropriate business adjustments to meet needs and address concerns.
- Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts and generated reports for company database.
- Developed standard operating procedures for all administrative employees.
- Prepared meeting rooms and materials and recorded important information.
Education
A.A - Liberal Arts, English Literature and Composition
State University of Alaska
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State University of New York
Skills
- Recruiting and interviewing
- Employee performance evaluations
- Employee scheduling
- Contract Management
- Business Development
- Cost Control
- Business administration
- Project Management
- Google Drive
- Strategic planning
- Financial Management
- Operations management
- Staff supervision
- Staff Management
- Business planning
Additional Information
- Awards , 2007 Excellence Award from the Rotary Club of Utica, NY
Timeline
Administrative Assistant to Regional Manager
Rotech Healthcare Inc
08.2021 - Current
Administrator/Bookkeeper/Executive Assistant
Dimbleby Funeral Homes, Inc. & J. Donald Smith Funeral Home Inc
09.2017 - 06.2021
Director Business Operations
American Heart Association
03.2017 - 09.2017
Office Manager - Executive Assistant
Dimbleby, Friedel, Williams & Edmunds
08.2004 - 03.2017
A.A - Liberal Arts, English Literature and Composition
State University of Alaska
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State University of New York
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