Summary
Overview
Work History
Education
Skills
Timeline
Generic

Constance Schumann

Keedysville,MD

Summary

Driven and adaptable professional with a proven track record of enhancing operational efficiency and customer satisfaction. Excelled in multitasking and maintaining a clean, organized workspace, demonstrating reliability and strong communication skills. Achieved perfect attendance recognition, underscoring a commitment to responsibility and integrity. Skilled in both team leadership and financial management, consistently meeting and exceeding employer expectations.

Overview

8
8
years of professional experience

Work History

Store Team Member (supervisor in Training)

Sheetz
05.2024 - Current
  • Maintained general knowledge of departments to help customers quickly locate products and merchandise.
  • Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
  • Organized and recovered shelves, put away returns, and cleaned bathrooms, refill coolers, refill and clean kitchen to maintain high standards.
  • Developed strong relationships with regular customers which increased return visits.
  • Put incoming truck shipment away using FIFO (first in first out) standards.
  • Work in back kitchen to start and finish food orders, code check and restock when needed. take temps and code check. Cleaned all kitchen equipment and fill out any reports if anything needed to be fixed or replaced.
  • Train new employees in proper procedures.
  • Participated in ongoing training programs to stay current on company policies, procedures, and product knowledge.
  • Used computer and point of sale system knowledge to process transactions, perform product lookups and verify inventory availability.
  • Assisted colleagues during busy periods or when covering absences so that the optimum level of staffing was maintained at all times.
  • Streamlined checkout process, accurately handling cash transactions and maintaining balanced registers.

Food and Nutrition Assistant

WCPS
03.2020 - Current
  • Reduced food waste by closely monitoring inventory levels and implementing proper storage techniques.
  • Fostered a supportive team environment through effective communication and collaboration with fellow Food and Nutrition Assistants. I have strong team building qualities and can work solo or in groups while staying on task and on time. I am cross trained in multi positions through out the kitchen. I also help train new employees.
  • Enhanced overall dining experience by setting up appealing food displays and maintaining cleanliness in serving areas.
  • Streamlined workflow efficiency by multitasking various responsibilities such as cold food prep, dishwashing, tray assembly, and restocking supplies as needed. Setting up and serving correct portions of food on the serving lines. checking in vendors and taking inventory. Being aware of any and all food allergies, keep work space tidy, organized and clean so not to cross contaminate foods.
  • Checking and responding to emails in a timely manner, using office equipment such as answering multi line phones (transferring phone calls) using laminators, printer/fax machines, computers (goggle and microsoft platforms). Familiar in the use of MS office suite and goggle platforms. Using hand held devices and ringing up customers, taking and processing checks and cash (filling out proper deposit forms for the bank for end of day procedures.
  • Provided quality control measures by closely monitoring temperature logs, expiration dates, and portion sizes during meal preparation processes.
  • Strengthened compliance with regulatory guidelines through regular attendance at mandatory training sessions related to food safety standards.
  • Completed all training classes, videos etc on time and have passed them all. This includes verbal jujitsu deescalation training, manager boot camp, both serve safe and manager serve safe certified.
  • Maintained food and sanitation standards to prevent food-borne illness and promote health.
  • I am an active listener/note keeping and I obtain conflict resolution and communication skills.
  • I have earned perfect attendance recognition award as well as perfect employee evaluations throughout the 3 1/2 years at WCPS.
  • For a period of six months have successfully fulfilled an active manager role and maintained an entire kitchen and staff at Pleasant Valley Elementary School. I have also filled in for managers at Green briar and Boonsboro elementary school over the course of my time with WCPS. These roles and duties consisted of taking inventory, ordering and receiving, menu planning, as well as filing paperwork, depositing bank slips, sending and receiving emails, operating office equipment, over seeing kitchen staff employees, transporting food in proper carriers while operating company vehicles safely, updating base manager daily, facilitating each weekly menu and successfully meeting all deadlines.

Secretary/ Chief Financial Advisor

Mikus Unlimited LLC.
05.2016 - Current
    • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data. Prepared correspondence, including memos, letters, and emails. Filled out proper paperwork for permits, transferring and making deposits.
    • Answered multi-line phone system and enthusiastically greeted callers. Scheduled appointments and conducted follow-up calls to clients. Taking messages and managing incoming and outgoing mail. Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
    • Handled daily scheduling tasks and provided administrative support for entire department. Staying organized and on task.
    • Entered data into system and updated customer contacts with information to keep records current.
    • Maintained electronic filing systems and categorized documents.
    • Maintained office supplies inventory by checking stock and ordering new supplies. Checked in vendors and customers.
    • Provided clerical support to company employees by copying, faxing, emailing and filing documents. Use of office equipment, such as fax/printers, handheld devices and scanners, tablets and computers. Utilized software programs for data entry tasks that increased accuracy while minimizing errors.
    • Safely operated company vehicle to run errands/pickup supplies, transport employees and customers when needed.
    • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
    • Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
    • Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
    • Recorded and tracked operational expenses to identify and eliminate wasteful spending.
    • Booked airfare, hotel, and ground transportation to coordinate office travel.
    • Screened visitors and issued badges to maintain safety and security.

Education

Associate of Arts - Liberal Arts And Sciences

Rowan University
Burlington County NJ

Associate of Arts - Cosmetology

Vocational Tech
Bridgeton NJ
05.2005

High School Diploma -

Vineland High School
Vineland NJ
05.2004

Skills

    Cleanliness and hygiene

    Reliability and punctuality

    Goal-oriented mindset

    Reliable and Responsible

    Friendly and Helpful

    Multitasking Abilities

    Honest and Dependable

    Great Communication and Interpersonal Skills

    Attention to Detail

    Adaptable and Flexible

    Organizational Skills

    Integrity

Timeline

Store Team Member (supervisor in Training)

Sheetz
05.2024 - Current

Food and Nutrition Assistant

WCPS
03.2020 - Current

Secretary/ Chief Financial Advisor

Mikus Unlimited LLC.
05.2016 - Current

Associate of Arts - Liberal Arts And Sciences

Rowan University

Associate of Arts - Cosmetology

Vocational Tech

High School Diploma -

Vineland High School

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Constance Schumann