Summary
Overview
Work History
Education
Skills
Timeline
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Constance Shanks

Clarksville,TN

Summary

Diplomatic Human Resources Specialist with 20 years of comprehensive experience managing and guiding employees. Polished in conducting background checks, organizing and scheduling interviews and administering employment benefits. Commended for creating positive organizational climate and improving employee morale and job satisfaction.

Overview

20
20
years of professional experience

Work History

Human Resources Officer

The Sophia Way
Bellevue, WA
12.2021 - Current
  • Liaised with management to distribute training and promotional opportunity resources to employees.
  • Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
  • Identified opportunities to improve HR programs and proposed solutions to increase efficiencies.
  • Consulted with internal clients to evaluate labor trends and competitor talent insights for pointed candidate selection.
  • Kept system in compliance with data security and privacy requirements by monitoring activities and correcting deficiencies.
  • Addressed harassment allegations, work complaints or other employee concerns.
  • Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
  • Directed HR programs, policies and processes to improve operational efficiency.
  • Encouraged open communications, promoting positive and pro-employee work environment.
  • Held exit interviews and documented information discussed with employees.
  • Used HR website and other media to communicate HR processes, increasing understanding and consistent use.

Human Resources Manager

Montgomery County Clerk's Office
Clarksville, TN
09.2019 - 12.2022
  • Handled sensitive employee and company information with highest level of confidentiality and discretion.
  • Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
  • Recruited new employees and built relationships, driving visibility.
  • Used HR website and other media to communicate HR processes, increasing understanding and consistent use.
  • Advised leadership and personnel on driving HR policies, union negotiations and business strategy implementation.
  • Used data and analytics to improve company processes for recruitment, selection and onboarding.
  • Achieved desired work environment and performance by proactively advising and guiding employees on best practices and overseeing HR training.
  • Compiled reports to provide management with accurate information and comply with policies and procedures.
  • Worked with management to create performance measurement, employee development and employee compensation strategies.

Human Resources Assistant

MEC Distribution Contractor/ Fort Leonard Wood Hos
Fort Leonard Wood, MO
06.2016 - 11.2019
  • Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
  • Conducted employment verification and background investigation to facilitate hiring process.
  • Scheduled appointments, meetings and conferences with employees to discuss and mitigate personnel issues.
  • Posted job announcements and pre-screened applicants to candidates for available positions.
  • Initialized background checks for potential new hires.
  • Partnered with HR on creative strategies for talent acquisition processes and procedures while researching market trends.
  • Answered questions regarding salaries, benefits and other pertinent information.
  • Coordinated training schedules and filed crucial administrative paperwork.
  • Assisted with administering employee benefit programs and worker's compensation plans.
  • Processed paperwork related to grievances, performance evaluations, classifications and employee leaves of absence.

Human Resources Classified Specialist

Seattle Public Schools, Contract
Seattle, WA
02.2010 - 06.2017
  • Handled sensitive employee and company information with highest level of confidentiality and discretion.
  • Worked with management to create performance measurement, employee development and employee compensation strategies.
  • Managed delivery of customer-focused HR services to company to increase hire rate and reduce churn.
  • Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
  • Trained and mentored newer recruiters in successful strategies for interviewing and qualifying candidates.
  • Attended career fairs and networking events to help fill openings and build candidate pipeline.
  • Addressed harassment allegations, work complaints or other employee concerns.
  • Managed candidate activity within Applicant Tracking System (ATS).

Education

Master of Science - MSHA

City of Seattle
Seattle
06.2020

Skills

  • Employment Recordkeeping
  • Employee Orientation
  • Candidate Searching
  • New Hire Onboarding
  • Performance Appraisal
  • Termination Documentation
  • In-Person and Telephone Interviewing
  • Leave of Absence Transitions
  • Human Resources Management Systems
  • Americans with Disabilities Act (ADA)
  • Equal Employment Opportunity (EEO)
  • Payroll Management
  • Data Analyzing
  • HR Policies Expertise
  • Industry-Specific HR Regulations
  • Records Management
  • Strength Reporting
  • Understanding of HR Policies
  • Administrative Skills
  • Workforce Planning
  • Human Resource Information System HRIS
  • Compensation and Benefits Administration
  • Employee Referral Programs
  • Unemployment Claims
  • Resume Screening

Timeline

Human Resources Officer

The Sophia Way
12.2021 - Current

Human Resources Manager

Montgomery County Clerk's Office
09.2019 - 12.2022

Human Resources Assistant

MEC Distribution Contractor/ Fort Leonard Wood Hos
06.2016 - 11.2019

Human Resources Classified Specialist

Seattle Public Schools, Contract
02.2010 - 06.2017

Master of Science - MSHA

City of Seattle

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Constance Shanks