Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Constance Sheffield

Waterford

Summary

Professional with strong background in Human Resources, prepared for this role. Expertise in recruitment, employee relations, and policy implementation. Strong focus on team collaboration and achieving results. Reliable and adaptable, skilled in conflict resolution, talent acquisition, and performance management.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

Kroger
03.2025 - Current
  • Trained and mentored new staff, enhancing team performance and service quality.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Increased employee retention, training staff in effective customer service techniques and product knowledge.

Store Manager (6 Locations)

Kroger Company
07.2021 - 03.2025
  • Led daily operations to ensure optimal store performance and customer satisfaction.
  • Managed inventory levels, reducing stock discrepancies through effective ordering processes.
  • Monitored compliance with safety regulations, ensuring a secure shopping environment for customers and staff.
  • Evaluated employee performance regularly, providing constructive feedback and identifying opportunities for professional growth.

Assistant Store Manager HR

Kroger Company
12.2020 - 07.2021
  • Spearheaded staff recruitment efforts, interviewing candidates for open positions and selecting top talent to join the team.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.

E-Commerce Field Specialist

Kroger Company
10.2017 - 12.2020
  • Developed and implemented standard operating procedures to streamline workflows.
  • Delivered high-quality results under pressure by adapting quickly to changing circumstances in the field environment.
  • Played a key role in successful project completion by coordinating logistics and managing timelines efficiently.
  • Assisted in the development of training materials for new hires, ensuring comprehensive understanding of job requirements.

Multiple Titles

Kroger Company
09.2009 - 10.2017
  • LE Co-Manager In Training
  • Intern
  • E-Commerce Supervisor
  • E-Commerce Field Specialist
  • Floral Lead
  • Produce Clerk
  • Courtesy Clerk

Education

Bachelor of Science - Human Resources Development

Oakland University
01.2017

Associates - Liberal Arts

Oakland Community College
01.2014

Skills

  • Problem-solving
  • Customer experience
  • Retail operations
  • Customer relations
  • Time management
  • Team building and leadership
  • POS systems
  • Work Planning and Prioritization
  • Scheduling coordination
  • Records maintenance
  • Database management
  • Human resource policies

Certification

  • PHR (Studying for completion by Oct.)

Timeline

Assistant Store Manager

Kroger
03.2025 - Current

Store Manager (6 Locations)

Kroger Company
07.2021 - 03.2025

Assistant Store Manager HR

Kroger Company
12.2020 - 07.2021

E-Commerce Field Specialist

Kroger Company
10.2017 - 12.2020

Multiple Titles

Kroger Company
09.2009 - 10.2017

Associates - Liberal Arts

Oakland Community College

Bachelor of Science - Human Resources Development

Oakland University

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