Constance M. Sygitowicz

• Implemented evidence-based crisis counseling techniques to assist clients in identifying buffers for their crises and developing healthy coping strategies moving forward.
• Provided timely assistance to individuals in crisis, utilizing active listening skills and empathy to establish rapport quickly.
• Conversed with individuals in crisis which texted hotline for assistance.
• Displayed sensitivity to cultural and linguistic needs of clients and families served.

• Facilitated dialogue between participants to provide best possible individualized progress.
• Prepared and led support groups for participants.
• Collaborated with team members on group planning, incorporating evidence-based approaches for optimal results.
• Identified areas in need of improvement and implemented solutions.

• Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Corresponded with clients through email and text
• Handled credit transactions and maintained insurance and payments records accurately.

• Choose curriculum and teach: math, English, history, art, reading comprehension, psychology, and writing
• Grade work, create special projects
• Facilitate standardized tests according to state and federal laws
• Adapt lesson plans and techniques to the needs of my students
• Assess progress of students and adjust learning plan accordingly
• Assess individual learning styles and adjust lesson plans to accommodate each student
• Communicate clearly with school administration on student accomplishments/struggles

• I taught 'Introduction to Psychology' to 11th and 12th grade high school students for a year
• It was one of the most rewarding work experiences I have ever had
• We followed a curriculum, but I also included information from various other doctors/authors
• I received rave reviews from my students that they were well prepared for their first college level psychology class

• Clearing tier I and tier II conditions per the guidelines on up to ten files or more per day
• Studying for my NMLS license
• Training to be a full appraisal underwriter
• (I excelled at Parkside and was promoted to an appraisal underwriter within a few months of being hired, but my son was not doing well in private school and I decided to educate him at home.)

• Processed up to seventy loans per month
• Communicated consistently with the borrower from application through post-funding
• Coordinated with originator, borrower, underwriter, title, escrow, and real estate agents to ensure timely closings and deliver outstanding customer service

• Designed/implemented highly effective sales & marketing strategies
• Evaluated team performance and provided training as needed
• Increased revenue by developing reciprocal relationships
• Utilized cutting edge lead generation tools
• Managed a book of 100 clients monthly
• Negotiated 120 new mortgage closings annually
• Conducted 150+ follow-up calls to increase customer loyalty
• Grew revenue exponentially through innovative marketing techniques that developed a referral base
• Processed over 20 transactions each month
• Maintained knowledge of current promotions and all FNMA/FHLMC/FHA and conventional guidelines

GPA: 3.95

• Completed a professional development Dale Carnegie course in Effective Communications in Human Relations
• Continuing education in counseling for trauma, crisis, and theory

• Member of "Applause" performance group
• 3rd chair Texas All State 1st soprano
• 2 years of French