Summary
Overview
Work History
Education
Skills
Timeline
Generic

Constance Turner

Resaca,GA

Summary

Organized professional with solid experience in executive support, ready to contribute to fast-paced environment. Proven ability to enhance workflow and increase productivity by anticipating needs and managing complex calendars. Known for strong team collaboration, adaptability to changing priorities, and proficiency in communication and project management.

Overview

14
14
years of professional experience

Work History

Sales / Marketing /Senior Executive Assistant

PROMOMATTING BY AMERICO MFG
01.2014 - 01.2019
  • Managed schedules, events and travel plans for conferences, meetings and seminars, as well as domestic and international trips for various executives.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Contributed to smooth business operations by planning and organizing meetings and conferences.
  • Managed complex calendar scheduling with focus on proper allocation of executive availability.
  • Managed travel itineraries and logistics for accommodations for over 10 employees.
  • Developed strong relationships with internal departments to facilitate cross-functional collaboration on key initiatives driven by senior leaders.
  • Maintained professionalism while handling sensitive information by adhering to strict confidentiality protocols at all times.
  • Assisted senior management with major initiatives and projects.
  • Prepared meeting agendas and briefing papers for members of board of directors and executive team.
  • Streamlined executive schedules by managing appointments, meetings, and travel arrangements to ensure smooth daily operations.
  • Created expense reports, budgets, and filing systems for management team.
  • Managed executives' complex and frequently changing travel arrangements and coordinated pre-planning of trips.
  • Created regular reports and updated internal databases.
  • Boosted productivity levels through the development of streamlined administrative procedures and protocols.
  • Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum.
  • Conducted research to prepare, gather and proof briefing materials, agendas and decks for executive-level meetings.
  • Contributed to organizational growth by identifying and implementing process improvements in various administrative capacities.
  • Improved office efficiency with the implementation of organized filing systems and document management processes.
  • Optimized time management practices with the creation of comprehensive itineraries for executive travel plans both domestically and internationally.
  • Coordinated complex annual meeting involving multiple presenters, high number of global attendees and robust budget encompassing livestream production, remote location arrangements and senior executive accommodations.
  • Maintained daily appointment calendars for president and Sales Manager.
  • Provided exceptional customer service when representing company interests during interactions with external partners and stakeholders.
  • Coordinated and executed special projects.
  • Provided administrative support to senior leadership and members of executive board while maintaining confidentiality.
  • Transcribed, formatted, input and edited text, data, and graphics.
  • Managed external contacts for CEO and kept track of periodic communication needed for priority contacts.
  • Increased team collaboration by organizing regular departmental meetings, distributing agendas, and recording minutes for future reference.
  • Allocated executive tasks and managed complex calendars and administrative functions.
  • Supported decision-making processes by conducting research, compiling data, and presenting findings in concise reports for executive review.
  • Maintained executive's appointment schedule by planning and scheduling appointments, teleconferences and travel plans.
  • Developed and maintained internal client filing system.
  • Facilitated successful events by coordinating logistics, vendor relations, and guest accommodations for high-level corporate functions.
  • Located and attached appropriate files to incoming correspondence requiring replies.
  • Handled scheduling and logistics planning for conferences and monthly meetings.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Expedited resolutions on pressing matters through effective prioritization of tasks according to urgency level required by executives.
  • Enhanced communication between executives and staff by acting as a liaison and promptly addressing issues or concerns.
  • Coordinated resources effectively to support multiple concurrent initiatives led by senior management teams.
  • Managed expense tracking and budgeting tasks to maintain financial accountability for senior leadership teams.

INSIDE-OUTSIDE SALES/MARKETING ASSISTANT/GRAPHIC DESIGNER

DIRECT MAT
01.2012 - 01.2014
  • Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
  • Updated spreadsheets with statistical, financial and non-financial information.
  • Increased brand awareness by implementing targeted marketing campaigns and social media strategies.
  • Strengthened brand identity with consistent messaging across various platforms including print, digital, and social media channels.
  • Supported content creation for corporate social responsibility initiatives to strengthen brand reputation.
  • Streamlined communication between marketing and sales departments, ensuring alignment of goals and strategies.
  • Collaborated with graphic designers to produce visually appealing marketing collateral that captured brand's essence.
  • Supported cross-functional teams in execution of integrated marketing campaigns, amplifying overall impact and reach.
  • Contributed to product launches, coordinating logistics and promotional activities for successful market entry.
  • Gathered customer feedback through surveys and social media interactions, guiding improvements in product offerings and service.
  • Organized and executed promotional events to strengthen community relations and brand awareness.
  • Researched and evaluated potential new markets and products.
  • Generated reports to support development and implementation of marketing plans.
  • Managed campaigns for various clients that consistently exceeded sales goals.
  • Conducted primary and secondary research to better understand customer needs and behaviors.
  • Established and managed relationships with external data providers and research vendors.
  • Utilized specialized software to capture and process data.
  • Tracked key metrics and developed spreadsheets and data models.
  • Used various market research tools and techniques to gather, analyze and interpret data.
  • Analyzed data to uncover insights and identify key opportunities to inform strategic decisions.
  • Tracked key performance indicators to measure success of campaigns.
  • Collaborated with cross-functional teams to develop and implement market research strategies.
  • Collected and analyzed data from variety of sources to create detailed market research reports for top-level decision makers.
  • Created customized marketing materials to increase product awareness.
  • Wrote engaging and successful marketing, advertising, and website copy.
  • Assembled reports and presentations to share insights and recommendations with stakeholders.
  • Developed questionnaires and facilitated focus group discussions.
  • Implemented and supervised market research projects from start to finish with focus groups, surveys and interviews.
  • Devised data visualization dashboards to make complex data more accessible to stakeholders.
  • Developed creative design for print materials, brochures, banners, and signs.
  • Created engaging social media graphics that drove user engagement and increased online visibility.
  • Created digital image files for use in digital and traditional printing methods.
  • Improved client satisfaction by creating visually appealing and impactful graphic designs for various marketing materials.
  • Employed design fundamentals when selecting typography, composition, layout, and color in design work.
  • Developed innovative design concepts that effectively communicated brand identity and boosted overall brand awareness.
  • Managed multiple projects simultaneously, ensuring timely completion of deliverables while maintaining high-quality standards.
  • Conceptualized unique logo designs for startups, establishing strong visual identities that resonated with target markets.
  • Completed final touches for projects such as images sizes and font selection.
  • Met with customers to present mockups and collect information for adjustments.
  • Completed final touches for projects before rollout.
  • Designed eye-catching event collateral, contributing to successful fundraising campaigns and increased event attendance.
  • Produced high-quality product packaging designs that successfully captured target audience attention and led to increased sales revenue.
  • Researched industry trends to stay current on best practices in graphic design.
  • Collaborated with cross-functional teams to ensure consistent branding and messaging across all company materials.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Created engaging social media content, boosting online interaction.
  • Streamlined project workflows, ensuring timely delivery of design projects.
  • Led rebranding campaign that significantly increased market presence.
  • Reduced production costs by negotiating better rates with print vendors.
  • Coordinated with external agencies to ensure alignment with branding strategies, maximizing impact.
  • Maintained up-to-date knowledge of design trends, ensuring modern and appealing creations.
  • Enhanced brand visibility by designing innovative marketing materials.
  • Collaborated closely with marketing teams to create cohesive designs for campaigns.
  • Elevated customer satisfaction by personalizing graphic design solutions.
  • Implemented new design software to improve team productivity and project outcomes.
  • Improved team collaboration with introduction of cloud-based design tools.
  • Generated comprehensive style guides for clients, ensuring brand consistency.
  • Created visual concepts for special events that increased participant engagement.
  • Optimized website graphics for faster loading times, improving user experience.
  • Spearheaded development of internal photo library, streamlining design process.
  • Increased user engagement with creation of intuitive website layouts.
  • Achieved consistent look and feel across all company materials, reinforcing brand identity.
  • Created logos and branding materials for various clients, which increased brand recognition and customer engagement.
  • Created logos, illustrations and typography for various organizations.
  • Edited and enhanced existing artwork and graphics.
  • Developed graphics and visual content for social media campaigns.
  • Utilized Adobe Creative Suite and Microsoft Office Suite to develop creative designs.
  • Created original artwork for range of print, web and video projects.
  • Applied color theory and composition techniques to construct appealing designs.
  • Created artwork for product packaging and promotional materials.
  • Developed original designs for print media, magazines and newspapers.
  • Collaborated with other designers to create visually appealing graphics for range of print and digital media.
  • Implemented feedback and suggestions from clients to improve designs.
  • Utilized typography techniques to create compelling designs.
  • Worked with clients to gather and define requirements, establish scopes, and manage project milestones.
  • Developed innovative designs for variety of clients in graphic design industry.
  • Used cutting-edge technologies to create immersive experiences.

CUSTOM DESIGN FLOOR MATTING SPECIALIST/INSIDE SALES ADMIN

MATS, INC.
01.2010 - 01.2012
  • Followed all company policies and procedures to deliver quality work.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Collaborated with cross-functional teams to achieve project goals on time and within budget.
  • Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
  • Championed the adoption of new software tools that streamlined workflows across multiple departments.
  • Facilitated workshops for professional development of junior staff members.
  • Conducted comprehensive competitor analysis to inform strategic decisions.
  • Analyzed sales data to identify trends and adjust marketing strategies accordingly.
  • Assisted in developing strategic plan that aligned with long-term company goals.
  • Increased efficiency by automating routine tasks with software solutions.
  • Conducted in-depth market research for identifying new business opportunities.
  • Implemented customer feedback system to inform product development.
  • Optimized inventory management, minimizing waste and reducing costs.
  • Led cross-functional team to launch new product, exceeding initial sales forecasts.
  • Streamlined project delivery processes, reducing completion times significantly.
  • Negotiated with suppliers to reduce material costs, improving profit margins.
  • Developed training materials to enhance staff proficiency and productivity.
  • Improved team collaboration by initiating regular strategy meetings.
  • Led quality assurance efforts, maintaining high standards for all products and services.
  • Boosted company's online presence by developing comprehensive digital marketing strategy.
  • Enhanced customer satisfaction with timely and accurate issue resolution.
  • Restructured customer service process, ensuring quicker response times.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Gathered, organized and input information into digital database.
  • Collected, arranged, and input information into database system.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Generated reports detailing findings and recommendations.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Maintained database systems to track and analyze operational data.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Created and managed project plans, timelines and budgets.
  • Devised and implemented processes and procedures to streamline operations.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Observed packing operations to verify conformance to specifications.

MARKETING ASSISTANT/INSIDE-OUTSIDE SALES

VAN GELDER, INC.
01.2005 - 01.2010
  • Improved website traffic, monitoring analytics data to inform adjustments to content strategy and search engine optimization efforts.
  • Proofread marketing collateral ahead of printing to eliminate errors.
  • Created engaging content for Pinterest, Facebook, and Instagram.
  • Enhanced customer engagement with the development of compelling content for email newsletters and blog posts.
  • Amplified social media reach, creating engaging visual assets such as infographics and videos for widespread distribution.
  • Boosted sales performance by assisting in the creation of persuasive marketing materials such as brochures and product sheets.
  • Streamlined marketing processes, optimizing efficiency through the use of project management tools and software.
  • Coordinated trade show presence, ensuring effective representation at industry events to generate leads and increase brand visibility.
  • Maximized event attendance with thorough planning, promotion, and logistics support for conferences, webinars, or workshops.
  • Optimized advertising spend by monitoring performance and adjusting tactics as necessary, maximizing ROI.
  • Assisted in planning and implementation of loyalty programs, fostering stronger customer relationships and repeat business.
  • Conducted market research to gather insights, informing development of more effective marketing campaigns.
  • Managed website content updates, keeping information fresh and relevant for users.
  • Increased brand visibility by developing and distributing marketing materials across various platforms.
  • Boosted email campaign success, crafting compelling newsletters that improved open and click-through rates.
  • Enhanced customer engagement with creation of interactive online content, including quizzes and polls.
  • Assisted with budget tracking and expense reporting, ensuring marketing activities remained within financial constraints.
  • Supported sales team by generating leads through targeted marketing strategies, thereby improving potential customer base.
  • Monitored competitor activity, staying ahead of industry trends and identifying opportunities for growth.
  • Facilitated partnerships with influencers, expanding reach and enhancing brand reputation.
  • Enhanced online presence with creation and management of social media content, leading to higher engagement rates.
  • Generated detailed reports on campaign performance, providing valuable feedback for future planning.
  • Spearheaded development of content calendar, ensuring consistent and timely publication of marketing materials.
  • Created and distributed surveys for data collection and analysis.
  • Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
  • Updated spreadsheets with statistical, financial and non-financial information.
  • Increased brand awareness by implementing targeted marketing campaigns and social media strategies.
  • Strengthened brand identity with consistent messaging across various platforms including print, digital, and social media channels.
  • Supported content creation for corporate social responsibility initiatives to strengthen brand reputation.
  • Streamlined communication between marketing and sales departments, ensuring alignment of goals and strategies.
  • Collaborated with graphic designers to produce visually appealing marketing collateral that captured brand's essence.
  • Supported cross-functional teams in execution of integrated marketing campaigns, amplifying overall impact and reach.
  • Contributed to product launches, coordinating logistics and promotional activities for successful market entry.
  • Gathered customer feedback through surveys and social media interactions, guiding improvements in product offerings and service.
  • Organized and executed promotional events to strengthen community relations and brand awareness.
  • Researched and evaluated potential new markets and products.
  • Generated reports to support development and implementation of marketing plans.
  • Managed campaigns for various clients that consistently exceeded sales goals.
  • Conducted primary and secondary research to better understand customer needs and behaviors.
  • Established and managed relationships with external data providers and research vendors.
  • Utilized specialized software to capture and process data.
  • Tracked key metrics and developed spreadsheets and data models.
  • Used various market research tools and techniques to gather, analyze and interpret data.
  • Analyzed data to uncover insights and identify key opportunities to inform strategic decisions.
  • Tracked key performance indicators to measure success of campaigns.
  • Collaborated with cross-functional teams to develop and implement market research strategies.
  • Collected and analyzed data from variety of sources to create detailed market research reports for top-level decision makers.
  • Created customized marketing materials to increase product awareness.
  • Wrote engaging and successful marketing, advertising, and website copy.
  • Assembled reports and presentations to share insights and recommendations with stakeholders.
  • Developed questionnaires and facilitated focus group discussions.
  • Implemented and supervised market research projects from start to finish with focus groups, surveys and interviews.
  • Devised data visualization dashboards to make complex data more accessible to stakeholders.

Education

Business Administration Management

DALTON STATE
DALTON, GA
01.2005

Skills

  • Excellent oral, written communication, presentation and persuasion skills
  • Self-Starter, Self-Managed, but able to take direction from manager
  • Multi-tasked, Analytical approach to problem solving with strong attention to detail
  • Excellent time management skills, the ability to prioritize to meet time sensitive deadlines
  • Ability to appropriately interact with others in a stressful and busy situation
  • Exceptional Customer Service, Organizational and Planning skills
  • Knowledge of inventory, manufacturing, and supply chain processes
  • Knowledge and understanding of new product development and execution
  • Knowledge and understanding of financial processes for credit and or terms approval and increases
  • Exceptional Account and Project Management skills
  • Managed project leads to generate resulting product orders
  • Provided custom formal quotes, pricing, co-op program pricing
  • Managed customer base through (CRM) system
  • Ability to work closely with company President, COO, and Executive Management to assist in identifying new business opportunities
  • Exceptional trade show and market management
  • Ability to design and execute overall finished designs which included art proofs for customer/buyer approval
  • Ability to create and execute marketing campaigns, marketing materials
  • Ability to build networks, and resources to open new customer/buyer opportunities
  • Maintained an accurate database of customer/buyer and prospect information
  • Provided sales/marketing support to external customers/buyers and sales representatives for both the custom logo floor matting and home décor divisions
  • Updated and analyzed sales figures for preparation to present collect data and generate sales reports for management staff
  • Assisted with successfully implementing sales and marketing programs assigned by division sales and or marketing team
  • Provided assistant with product training for each division to maintain high level education and understanding of the products and markets to better assist with sales inquiries along with new product development and execution
  • Assisted in developing and implementing strategic marketing programs intended to grow, maintain, and improve profitability
  • Ability to work independently executing sales strategies within assigned territory/region
  • Proficient in Microsoft Office Outlook, Microsoft Word, Excel, PowerPoint, ACT!, Syspro Manufacturing Platform, Epicor, (CRM) based programs
  • Process improvement strategies
  • Calendar management proficiency
  • Exceptional interpersonal skills
  • Meticulous attention to detail
  • Administrative skills
  • High-level confidentiality
  • Executive support expertise
  • Office equipment proficiency
  • Effective problem solving
  • Strong organizational skills
  • Adaptable to change
  • Expert time management
  • Excellent interpersonal skills
  • Conflict resolution techniques
  • Research and analysis
  • Research
  • Budget management experience
  • Superb technical skills
  • Able to take direction
  • Team leadership experience
  • Outstanding computer proficiency
  • Resourceful vendor relations
  • Proactive decision making
  • Project coordination mastery
  • Expert meeting facilitation
  • Strategic planning expertise
  • Customer Service-oriented
  • Staff management
  • Travel coordination
  • Meeting planning
  • Project planning
  • Business administration
  • Invoice processing
  • Conference planning
  • Multi-line phone proficiency
  • File organization
  • Presentation development
  • Bookkeeping
  • Business correspondence
  • Phone etiquette
  • Database management
  • Policy enforcement
  • Social media management
  • Document preparation
  • Process improvements
  • Risk management
  • Filing and data archiving
  • Report generation
  • Customer service
  • Schedule & calendar planning
  • Office administration
  • Strong problem solver
  • Information confidentiality
  • Professional and mature
  • Office management
  • Excel spreadsheets
  • Interpersonal communication
  • Task delegation
  • Scheduling
  • Quality control
  • Strategic planning
  • Executive support
  • Resourceful
  • Advanced MS office suite
  • Administrative support
  • Project management
  • Conflict management
  • Financial services
  • Performance improvement
  • Appointment setting
  • Social media
  • Technical support
  • Calendar management
  • Proofreading
  • Accounting
  • Report analysis
  • Project oversight
  • Expense reporting
  • Report development
  • Travel arrangements

Timeline

Sales / Marketing /Senior Executive Assistant

PROMOMATTING BY AMERICO MFG
01.2014 - 01.2019

INSIDE-OUTSIDE SALES/MARKETING ASSISTANT/GRAPHIC DESIGNER

DIRECT MAT
01.2012 - 01.2014

CUSTOM DESIGN FLOOR MATTING SPECIALIST/INSIDE SALES ADMIN

MATS, INC.
01.2010 - 01.2012

MARKETING ASSISTANT/INSIDE-OUTSIDE SALES

VAN GELDER, INC.
01.2005 - 01.2010

Business Administration Management

DALTON STATE

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Constance Turner