Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Constance Vance

Lewiston,Idaho

Summary

Dedicated advocate with a strong history at Opportunities Unlimited, Inc., focusing on support for individuals in Lewiston's disability community. Delivered positive outcomes for participants through tailored service plans and focused development of life and social skills. Expertise in advocacy and communication, devoted to improving community integration and visibility through partnerships with agencies and local businesses.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Quality Intellectual Disability Professional

Opportunities Unlimited, Inc.
Lewiston, ID
09.2020 - 07.2025
  • Conducted comprehensive assessments of clients' needs, preferences, and abilities.
  • Developed individualized service plans based on assessment outcomes.
  • Organized recreational activities to enhance social skills development.
  • Monitored client progress and documented behavioral changes towards goals.
  • Collaborated with multidisciplinary teams to formulate effective treatment plans.
  • Educated staff on best practices for supporting individuals with intellectual disabilities.
  • Advocated for adults with intellectual and developmental disabilities to address their needs.
  • Coordinated with outside agencies to ensure cohesive support for participants and families.

Bartender/Server

Jollymore's: A Dining Experience
Lewiston, ID
06.2017 - 10.2020
  • Provided tailored drink suggestions based on customer preferences.
  • Adhered to state regulations for responsible alcohol service.
  • Resolved customer complaints professionally to ensure satisfaction.
  • Communicated orders promptly to kitchen staff for timely preparation.
  • Assisted in setting up bar area for service shifts.
  • Maintained strong relationships with colleagues through effective communication.
  • Accurately processed payments using POS system and managed cash drawer.
  • Performed opening and closing duties, including inventory restocking.

Server

Thai Taste Restaurant
Lewiston, ID
06.2015 - 02.2017
  • Monitored dining room for cleanliness and proper setup at all times.
  • Delivered food orders promptly and courteously to enhance customer experience.
  • Took orders from customers accurately and in a timely manner.
  • Provided exceptional service to high volume of daily customers.
  • Collaborated with restaurant staff to ensure efficient operations throughout service.
  • Performed opening and closing duties, including setting up dining area and restocking supplies.
  • Greeted guests and presented menus to create welcoming atmosphere.
  • Maintained cleanliness by sweeping, mopping floors, and tidying server stations.

Server/Supervisor

Main Street Grill
Lewiston, ID
04.2006 - 06.2014
  • Resolved employee disputes promptly to maintain workplace harmony.
  • Provided continuous support to servers during shifts for optimal service delivery.
  • Conducted regular inventory checks on food, beverages, and supplies to ensure adequacy.
  • Managed cash register transactions with accuracy and efficiency.
  • Coordinated staff efforts to ensure seamless operations during peak hours.
  • Monitored dining room activities to uphold high customer satisfaction standards.
  • Trained new servers on restaurant culture and operational procedures for effective performance.
  • Supervised serving staff, fostering a positive environment for enhanced hospitality.

Aviation Electronics Technician

United States Navy, Airman
Virginia Beach, VA
07.2003 - 11.2005
  • Calibrated navigation instrument sensors following approved testing procedures.
  • Responded swiftly to emergencies requiring immediate repairs or replacements.
  • Tested safety, navigation, communication, radar, and flight system components per Navy specifications.
  • Analyzed diagnostic test data to identify issues affecting avionics performance.
  • Maintained accurate records of all work performed on aircraft electronics per established protocols.
  • Examined units for defective parts or conditions hindering proper equipment operation.

Education

Bachelor of Science - History; Social Science: Political Science

Lewis-Clark State College
Lewiston, ID
12-2019

Skills

  • Effective communication strategies and techniques
  • Progress monitoring
  • Staff training and development
  • Team collaboration
  • Advocacy for individuals and communities
  • Problem solving
  • Community resource management
  • Community integration initiatives
  • Documentation proficiency
  • Social skills training and development
  • Leadership and supervision
  • Multicultural competence and awareness
  • Ethical practice in service delivery
  • Networking and relationship management
  • Fundraising and development strategies
  • Policy compliance and adherence
  • Confidentiality standards

Affiliations

  • Volunteer, Disability Action Center Northwest: Organized online group activities, created/designed flyers for local nonprofit (2020-2021).
  • Facilitated OUI participation in Lewiston Roundup Parade (2021-2022).
  • Volunteer, Scare Grounds Haunted Hayride: Organized and facilitated participation in nonprofit fundraiser as an OUI sponsor (2021).
  • Volunteer, OUI Storage Wars Auction and Benefit: Solicited and gathered donations/services for nonprofit organization; designed posters/slideshow; interacted with guests as the "resident bartender" to ensure event satisfaction and enjoyment (2021, 2023).
  • Volunteer, OUI Annual Banquet: Assisted with setup, directing other volunteers, manning check-in table, checking on guests to ensure satisfaction and enjoyment (2021, 2022, 2023).
  • Wrote Letter of Support (upon request) for Dr. Amanda VanLanen for Tenure and Promotion at Lewis-Clark State College (2021)
  • Wrote Letters of Support (upon request) for Dr. Leif Hoffmann for Tenure and Promotion at Lewis-Clark State College (2022) and LCSC's H.L. Talkington Faculty Achievement Award (2023).
  • Volunteer, Lewis-Clark Valley League of Women Voters: attended meetings, assisted in fundraising efforts, attended and assisted with City and County Government public forums; provided valuable information about the barriers the disability community faces in regard to voting and civic government engagement (2021-2024).
  • Volunteer, Aktion Club (Kiwanis): Assisted in organizing monthly meetings for adults with developmental disabilities; facilitated volunteer opportunities with community institutions such as the YWCA, NAIA World Series, and Lewiston Roundup (2022-2024).
  • Volunteer, City of Lewiston's Disability Advisory Commission (Commissioner, 2021-2023; Chairperson, 2023-current): Attend monthly meetings to gather and disseminate information and community input on how best to advise the Lewiston City Council on matters pertaining to ADA issues within the city; wrote letters of support for various departments in the city for grants and other funding applications to further ADA progress within the community; assisted with progress reports for the mayor and city council.
  • Various job-related trainings specific to how best to serve adults and children with intellectual/developmental disabilitiesVarious Relias trainings on effective communication, emotional intelligence, and other required annual trainings to keep in compliance with Idaho Medicaid/Health &Welfare policy and regulation (2020-current).
  • Collaboration with other Idaho DDAs on information related to current and fluctuating policies and procedures within the State of Idaho.

Certification

  • Assistance with Medications, Lewis-Clark State College (2020).
  • Person Centered Thinking Training, Idaho Council on Developmental Disabilities (2021).
  • Autism in the Wild, Courageous Kids Climbing, Inc. (2023).
  • CPR / AED / First-Aid, National CPR Foundation (October 2024).
  • Course for Care Coordinators & Case Managers, National Center for Start Services (2025).
  • Various leadership, communication, and field-related trainings, Relias (2023-current) - transcript available upon request.

References

References available upon request.

Timeline

Quality Intellectual Disability Professional

Opportunities Unlimited, Inc.
09.2020 - 07.2025

Bartender/Server

Jollymore's: A Dining Experience
06.2017 - 10.2020

Server

Thai Taste Restaurant
06.2015 - 02.2017

Server/Supervisor

Main Street Grill
04.2006 - 06.2014

Aviation Electronics Technician

United States Navy, Airman
07.2003 - 11.2005

Bachelor of Science - History; Social Science: Political Science

Lewis-Clark State College