Summary
Overview
Work History
Education
Skills
Related Experience
Certification
Work Preference
Timeline
AdministrativeAssistant

Constance Williams

Greenville,NC

Summary

A hardworking and passionate job seeker with strong organizational skills eager to secure a entry-level social work position. I am ready to help the future team achieve company goals. As a tenacious School Social Work Intern, I am committed to individual student success and thriving school community. Being approachable, focused and a motivated worker with extensive knowledge of family conflict and family conflict resolution.

Overview

6
6
years of professional experience
1
1
Certification

Work History

MSW Student Intern

Lenoir County Public Schools
08.2023 - Current
  • Enhanced student well-being by implementing effective social-emotional learning strategies in group sessions.
  • Collaborated with teachers and administrators to create a supportive and inclusive school environment for all students.
  • Conducted comprehensive assessments of students'' needs, developing individualized intervention plans accordingly.
  • Provided crisis intervention support for students experiencing emotional or behavioral challenges, ensuring timely assistance and appropriate referrals.
  • Assisted the lead Social Worker in four different schools.

Youth Development Professional

Boys And Girls Club
01.2023 - Current
  • Enhanced youth development by implementing engaging and interactive programs tailored to individual needs.
  • Increased participant engagement through the creation of a welcoming and inclusive environment for all youth members.
  • Collaborated with team members to develop comprehensive programs addressing diverse aspects of youth development.
  • Improved communication skills among participants by facilitating group activities and fostering open dialogue.

BSW Student Intern

The Boys and Girls Club
01.2023 - 05.2023
  • Leader of K-3 classroom.
  • Engaged with children by using active listening skills and communication skills.
  • Intervene with children by helping with homework and other activities.
  • Use problem solving skills.
  • Create educational activities.
  • Assess children informally.
  • Conduct behavioral interventions.

Barista

Port City Java
01.2023 - 03.2023
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.

Sandwich Artist

Subway
08.2021 - 03.2023
  • Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
  • Expedited order processing for increased efficiency in high-volume periods.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.

Summer Internship/Advisor

The Blind Center
05.2022 - 08.2022
  • Worked with the onsite social worker on tasks for the members as well as helped with the county's registry.
  • Created and Guided members through the activities that were in place.
  • Built relationships with the members at the center as well as the staff.
  • Answered and documented phone calls.

Team Trainer/Server

Taco Bell
07.2018 - 08.2021
  • Enhanced team productivity by implementing effective training programs and monitoring progress.
  • Developed comprehensive training materials for new hires, ensuring a smooth onboarding process.
  • Reduced employee turnover rate by providing consistent support and feedback to team members.
  • Improved team performance with regular evaluations, constructive criticism, and targeted coaching sessions.

Server/Volunteer

Mrs. Faye Soup Kitchen
08.2018 - 09.2020
  • Assisted in the kitchen with elderly members by making trays for guests.
  • Served each tray to guests while making them feel comfortable.
  • Created a company for guests who entered the facility and joined conversations with them.
  • Assisted guests to the bathroom and helped pamper.

Customer Service Representative (CSR)

Dominos'
06.2019 - 08.2020
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Volunteer

T-Ball Coach
04.2019 - 07.2019
  • Helped young children aged between 5-7 years old in understanding the importance of working with one another to work towards a goal.
  • Led the team huddles and taught children good sportsmanship within each other and the other team.
  • Improved organizational efficiency by streamlining volunteer onboarding processes.
  • Enhanced community engagement by organizing and leading outreach events.

Education

Master of Social Work -

East Carolina University
Greenville, NC
05.2024

Bachelor of Social Work - Social Work

East Carolina University
Greenville, NC
05.2023

Skills

  • Parent-Teacher Collaboration
  • Conflict resolution
  • Social skills training
  • Bullying prevention
  • Family engagement
  • Behavior management
  • Wellness Checks
  • Professional Ethics
  • Client Needs Assessment
  • Research Abilities
  • File Management
  • Team collaboration

Related Experience

  • The Boys and Girls Club, Greenville, NC, 01/2023, 03/2023, BSW Internship, Leader of K-3 classroom., Engage with children by using active listening skills and communication skills., Intervene with children by helping with homework and other activities., Use problem solving skills., Create educational activities., Assess children informally., Conduct behavioral interventions.
  • The Blind Center, Greenville, NC, 05/2022, 08/2022, Summer Internship/Advisor, Worked with the onsite social worker on tasks for the members as well as helped with the county's registry., Created and Guided members through the activities that were in place., Built relationships with the members at the center as well as the staff., Answered and documented phone calls.
  • Mrs. Faye Soup Kitchen, Fayetteville, NC, 08/2018, 09/2020, Server/Volunteer, Assisted in the kitchen with elderly members by making trays for guests., Served each tray to guests while making them feel comfortable., Created a company for guests who entered the facility and joined conversations with them., Assisted guests to the bathroom and helped pamper.
  • T-Ball Coach, Fayetteville, NC, 04/2019, 07/2019, Volunteer, Helped young children aged between 5-7 years old in understanding the importance of working with one another to work towards a goal., Led the team huddles and taught children good sportsmanship within each other and the other team.

Certification

  • Red Cross CPR Training - valid until 1/26/25

Work Preference

Work Type

Full TimeContract Work

Location Preference

On-SiteRemoteHybrid

Timeline

MSW Student Intern

Lenoir County Public Schools
08.2023 - Current

Youth Development Professional

Boys And Girls Club
01.2023 - Current

BSW Student Intern

The Boys and Girls Club
01.2023 - 05.2023

Barista

Port City Java
01.2023 - 03.2023

Summer Internship/Advisor

The Blind Center
05.2022 - 08.2022

Sandwich Artist

Subway
08.2021 - 03.2023

Customer Service Representative (CSR)

Dominos'
06.2019 - 08.2020

Volunteer

T-Ball Coach
04.2019 - 07.2019

Server/Volunteer

Mrs. Faye Soup Kitchen
08.2018 - 09.2020

Team Trainer/Server

Taco Bell
07.2018 - 08.2021

Master of Social Work -

East Carolina University

Bachelor of Social Work - Social Work

East Carolina University
Constance Williams