Constantine Paliogiannis
Queens,NY
Summary
Hardworking team player knowledgeable about dining operations and beverage services. Always willing to go above and beyond to serve guests quickly and exceed expectations. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Dog Walker
Private Individual
New York, NY
01.2016 - Current
- Monitored behavior of dogs while walking to ensure safety of both the dog and passerby.
- Walked dogs on leash, observing all safety precautions and following commands from owners.
- Changed routes for daily walks as necessary to keep them interesting and stimulating for the dog.
- Responded appropriately to aggressive behaviors from dogs encountered during walks.
- Observed surrounding environment for any potential hazards that could affect the safety of the pet being walked.
- Encouraged positive reinforcement methods while working with animals.
- Assisted in transporting pets to vet appointments or other destinations as required.
- Kept accurate records of services rendered including dates, times, distances traveled, fees charged.
- Scheduled dog walking services and collected payments from pet owners.
Waiter's Assistant
VIAND
New York, NY
06.2023 - 07.2023
- Greeted customers and checked for seating availability.
- Set up tables with cutlery, plates, glasses, and condiments before opening hours.
- Cleaned and sanitized dining areas including tables, chairs, floors, windowsills, carpets.
- Provided excellent customer service by answering questions about menu items and making recommendations when requested.
- Bussed tables after customers had finished their meals.
- Stocked glassware and other supplies at the bar area as needed.
- Organized menus in a neat manner on each table prior to opening hours.
- Cleared dishes from the tables after guests had finished their meal.
- Checked that all customers were served correctly and that they enjoyed their meals.
- Kept track of inventory of restaurant supplies such as napkins and utensils.
- Ensured that all areas of the restaurant were kept clean throughout shifts.
- Handled guest complaints promptly and professionally.
- Replenished beverages for diners throughout shift.
- Informed management about any issues related to customer service or safety regulations.
- Adhered to all safety guidelines set forth by the restaurant's policy manual.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Relayed orders to service bar and kitchen via point-of-sale register system.
- Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
- Greeted customers, answered questions and recommended specials to increase profits.
- Presented menus to patrons to answer questions about menu items and make recommendations.
Tutor
Private Home
New York, NY
09.2018 - 06.2022
- Prepared and administered tests to assess student understanding of course material.
- Conducted individual tutoring sessions with students to help them improve their academic performance.
- Provided comprehensive feedback on student progress, including areas for improvement and successes.
- Demonstrated various teaching techniques to engage students in the learning process.
- Developed lesson plans tailored to the needs of each student.
- Assisted students in developing effective study habits and strategies for success in school.
- Encouraged students to ask questions about topics they did not understand.
- Maintained accurate records of student attendance and progress.
- Helped students develop critical thinking skills by engaging them in interactive dialogue about challenging concepts.
- Provided personalized guidance and support for students during office hours.
- Created a positive learning environment by encouraging open communication between tutor, teacher, and student's family members.
- Encouraged collaboration among peers through group projects or presentations.
- Utilized different methods such as audio and visual aids, lectures, demonstrations, or hands-on activities to enhance learning outcomes.
- Monitored student performance on assignments and assessments throughout the year.
- Counseled struggling learners on how best to approach difficult subjects or tasks.
- Adapted instruction methods based on individual learning styles.
- Assisted students in finding useful study methods to enhance academic performance.
- Designed comfortable tutoring environment conducive to learning.
Barista
Starbucks
New York, NY
10.2017 - 05.2018
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Ground beans for espresso shots according to individual customer specifications.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Monitored inventory levels of supplies and restocked when necessary.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Placed orders with suppliers for delivery of products required for daily operations.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Adhered to health department regulations concerning sanitation standards.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained calm demeanor during high-volume periods and special events.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Collected payments and provided accurate change.
- Created complex, hand-crafted beverages based upon customer preferences.
Education
Bachelor of Arts - History
Hunter College of The City University of New York
New York, NY12-2024
High School Diploma -
Christ The King Regional High School
New York, NY06-2013
Skills
- Wine Knowledge
- Order Taking
- Menu Knowledge
- Professional Appearance
- Cash Handling
- POS Systems
- Professional Demeanor
- Conflict Mediation
- Excellent Math Skills
- Speedy and Efficient
- Educational Feedback
- Records Management
- Punctual
- Essay Writing
Timeline
Waiter's Assistant
VIAND
06.2023 - 07.2023
Tutor
Private Home
09.2018 - 06.2022
Barista
Starbucks
10.2017 - 05.2018
Dog Walker
Private Individual
01.2016 - Current
Bachelor of Arts - History
Hunter College of The City University of New York
High School Diploma -
Christ The King Regional High School
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