CONSUELLA MARSHALL
Cordova,TN
Summary
Dedicated social worker well-versed at liaising with clients to foster access to community resources, treatment and assistance programs. Strong background in supporting client treatment plans. Compassionate and driven with unfailing work ethic and passion for helping others.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Social Work Intern MSW
Neighborhood Christian Center
Memphis, TN
11.2021 - 05.2022
- Conducted outreach to local referral sources to build strong partnerships for supportive services.
- Secured housing, medical care and employment for clients by collaborating with various community agencies.
- Implemented therapeutic interventions to promote awareness and growth.
- Documented therapeutic goals and client progress.
- Assessed client needs and developed treatment plans.
- Worked with interdisciplinary treatment team to develop treatment plans.
- Maintained excellent attendance record, consistently arriving to work on time.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Developed and implemented intensive individualized treatment plans addressing family relationship problems, destructive patterns of behavior and other psychosocial issues.
- Counseled individuals, groups and families to bring awareness of problems, deal with crisis situations and develop action plans.
Family Intervention Specialist
Youth Villages
West Memphis, AR
06.2021 - 05.2022
- Mediated between family members to facilitate conflict resolution and build healthy family relationships.
- Explained medical care options to help families make informed healthcare decisions.
- Offered community resource guidance to clients to meet family needs for assistance.
- Maintained regular contact with clients by calling and visiting clients' homes.
- Attended over 85 hours of meetings, conferences and training courses to advance professional knowledge of social work.
- Interviewed clients and family members to obtain key information for case planning and management.
- Visited individuals in homes and attended group meetings to provide information on agency services, requirements and procedures.
- Delivered comprehensive therapeutic services to children, adolescents and adults to support child welfare and prevention services.
- Recommended long-term residential treatment, short-term residential treatment and individualized and group drug counseling for clients with substance abuse issues.
- Conducted individual psychotherapy sessions, displaying theoretical knowledge of psychopathology and clinical treatment techniques.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.
- Conversed with individuals in crisis which called or texted hotline for assistance.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
Team Leader, Social Service
Omni Community Health
Cordova, TN
03.2019 - 05.2021
- Mentored and guided employees to foster proper completion of assigned duties.
- Established open and professional relationships with team members which helped resolve issues and conflicts quickly.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Collaborated with community program leaders and advocates to make resources accessible to those in need.
- Organized activities for birth parents and in-home support counselors.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Interviewed individuals and families to assess needs and provide informational resources.
- Created and updated systems of organization for case service plans and court reports.
- Recruited, interviewed and hired staff members offering exceptional talent and brought great skills to team.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Day Treatment Intern
Mental Health - Madison County
Canton, MS
08.2018 - 12.2018
- Consult with parents, teachers, and other school personnel to determine causes of problems such as truancy and misbehavior, and to implement solutions
- Communicated goals, plans and progress to parents or guardians
- Developed Functional Behavioral Assessments (FBAs) and Positive Behavioral Intervention Plans (PBIP)
- Modify treatment plans according to changes in clients status
- Refer patient, client, or family to community resources for housing or treatment to assist in recovery from mental or physical illness, following through to ensure service efficacy
- Develop or advise on social policy or assist in community development
- Increase social work knowledge by reviewing current literature, conducting research, or attending seminars, training workshops, or classes
- Conducted monthly home visits to assess conditions
- Provided case management services, counseling, education and life-skills training to diverse, at-risk student population
Associate Teacher
Bright Horizons Family Solutions
Jackson, MS
10.2016 - 05.2018
- Establish and enforce rules for behavior, and procedures for maintaining order
- Organize and lead activities designed to promote physical, mental and social development, such as games, arts and crafts, music, storytelling, and field trips
- Used diversified strategies for instruction and immersion to help students engage in classes
- Helped lead teacher set up and manage classroom and outdoor activities
- Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication
- Maintained daily records of individual activities, behaviors, meals and naps
Education
Master of Science - Social Work
Walden University
Minneapolis, MN05.2022
Bachelor of Science - Social work
Jackson State University
Jackson, MS2018
High School Diploma - undefined
Memphis Academy Of Health Sciences High School
Memphis, TN2014
Skills
- Child Sexual Abuse prevention and response certified
- Speaking Social Perceptiveness
- Active Learning
- Learning Strategies Time Management
- Judgment and Decision Making
- Time Management
- Complex Problem Solving
- Writing
- Case Management
- Evaluation and assessment
- Client advocacy
- Documentation and reporting
- Team building
- Community referrals
- Case history compilation
- Psychosocial Assessments
- Individualized Treatment Plans
Certification
Child sexual abuse prevention and response certified
Licensure
Licensed Master Social Worker Pending
Timeline
Social Work Intern MSW
Neighborhood Christian Center
11.2021 - 05.2022
Family Intervention Specialist
Youth Villages
06.2021 - 05.2022
Team Leader, Social Service
Omni Community Health
03.2019 - 05.2021
Day Treatment Intern
Mental Health - Madison County
08.2018 - 12.2018
Associate Teacher
Bright Horizons Family Solutions
10.2016 - 05.2018
Master of Science - Social Work
Walden University
Bachelor of Science - Social work
Jackson State University
High School Diploma - undefined
Memphis Academy Of Health Sciences High School
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