Consuelo Frayle
Oakland,CA
Summary
Methodical healthcare administrative team member, proficient in organizing surgeries according to insurance requirements, facility schedules, and surgeon preferences. Proactive multitasker with excellent interpersonal, communication, and planning abilities. A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experience with electronic recordkeeping and insurance documentation.
Overview
11
11
years of professional experience
Work History
Practice Assistant
UCSF Medical Center at Mission Bay
11.2021 - Current
- Checked patient insurance and obtained pre-authorizations from insurances
- Used accurate procedure codes for billing purposes and to help operating teams be correctly prepared for each operation
- Completed claims forms for different types of appointments and worked on resolutions for denials or other insurance issues
- Worked with operating facilities to schedule procedures on behalf of ophthalmology surgeons
- Distributed treatment and procedural information to patients
- Booked surgeries according to physician volume and maintained prompt turnaround times
- Collaborated and established strong working relationships with physicians, supervisors, and colleagues
- Conveyed information to patients about arrival times and preoperative procedures
- Checked physician orders and availability to make accurate appointments for tests and surgical procedures
Receptionist
UCSF Medical Center at Mission Bay
06.2021 - 10.2021
- Front desk receptionist in the Ophthalmology department
- Patient scheduling, registration, and referral coordinator.
- Managed and coordinated communication between patients and physicians
- Delivered administrative support to team members by making copies, sending faxes, organizing documents, and rearranging schedules
- Screened and verified patients for identification credentials and purpose of visit to maintain the security of personnel and clinic environment
Office Assistant
Zentrum Motors
Oakland, Ca
12.2014 - 06.2021
- Edit documents for accuracy
- Photocopy, scan, and fax documents
- Sign for packages and distribute them to recipients.
- Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
- Communicated with vendors to place and receive orders, request services and deliver instructions from office management.
Chief Design Officer
BUILD Oakland
Oakland, Ca
08.2014 - 05.2018
- Pitched business ideas and asked for funding at presentation events
- Led team to design and manufacture products
- Researched and implemented product improvements
- Pitched and sold products at BUILD annual fundraising gala
- Worked at fast paced selling events and sold out of product at every event
- Received award for best overall product.
Education
MBA - Leadership and Management
Holy Names University
Oakland, CA05.2023
Bachelor of Arts - Healthcare Administration
Holy Names University
true05.2022
Diploma -
Aspire Lionel Wilson College Preparatory Academy
06.2018
Skills
- Organization and efficiency
- Insurance and authorizations
- Tech-savvy
- Professional and polished presentation
- Excel spreadsheets
- Data visualization in Excel
- Multitasking and prioritization
- Bilingual
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Practice Assistant
UCSF Medical Center at Mission Bay
11.2021 - Current
Receptionist
UCSF Medical Center at Mission Bay
06.2021 - 10.2021
Office Assistant
Zentrum Motors
12.2014 - 06.2021
Chief Design Officer
BUILD Oakland
08.2014 - 05.2018
MBA - Leadership and Management
Holy Names University
Bachelor of Arts - Healthcare Administration
Holy Names University
Diploma -
Aspire Lionel Wilson College Preparatory Academy
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