Summary
Overview
Work History
Education
Skills
Timeline
Generic

Consuelo Licerio

Victoria,TX

Summary

Objective focused on obtaining store manager position to leverage extensive management experience and exceptional communication skills. Achieved second place in district sales performance, surpassing chain goals in key metrics including shrink, customer satisfaction, and operational efficiency. Proven track record in driving sales and enhancing customer service standards.

Professional in retail management with solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.

Retail management professional with solid track record in optimizing store operations and delivering high-quality customer service. Proven ability to lead teams and adapt to changing business needs. Focused on driving sales and maintaining collaborative work environment.

Diligent Desired Position with strong background in retail management. Successfully coordinated store operations and enhanced customer satisfaction. Demonstrated leadership in staff training and inventory management.

Overview

7
7
years of professional experience

Work History

Assistant Store Manager

TJ Maxx
08.2018 - Current
  • Assisted store manager with merchandising, sales, payroll, and additional operational needs.
  • Trained employees for leadership roles, including key holders and assistant store managers.
  • Led a team of 60 associates across sales floor and cashiering to ensure exemplary service.
  • Managed projects with three coordinators and their supporting team of three full-time staff.
  • Ensured a clean, safe shopping environment for customers to enhance their experience.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Created and maintained safe and secure work environments for employees.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.

Wally's Card and Party Factory
  • Opening and closing the store
  • Cash management handling, and deposits
  • Merchandising
  • Floor sets
  • Assisting the cashiers
  • Operations such as emailing, sales, store audits, assists in scheduling, inventory
  • Unloading the trucks

Aeropostale
  • Assisting store manager in daily store duties
  • Scheduling and manage payroll
  • Inventory
  • Kept stockroom neat cleaned and organized
  • Making sure bringing out merchandise and fill where needed to keep fully stocked
  • Did hiring and interviewing
  • Cashier
  • Daily paperwork was filled out correctly
  • Cash management and deposits
  • Inventory
  • Daily sales
  • Customer service
  • Conducted weekly meetings
  • Monitored and ensured that the staff activities where directed towards excellent customer service and sales
  • Worked long hours for seasonal

Back Room Coordinator

T.J Maxx
  • Unloaded and processed truck
  • Kept stockroom neat cleaned and organized
  • Checking merchandise to make sure it was processed correctly

Education

Bloomington ISD
Bloomington, TX
06.1994

Skills

  • Store auditing and management Employee training and development Sales floor organization Inventory management Merchandising strategies Conference call participation Scheduling and payroll projections Recruitment and interviewing
  • Problem-solving
  • Customer service
  • Customer experience
  • Customer service and engagement
  • Retail operations
  • Inventory control
  • Customer relations
  • Store organization
  • Time management
  • Team building and leadership
  • Store opening and closing
  • Attention to detail
  • Store operations
  • POS systems
  • Team management
  • POS systems operations
  • Employee scheduling
  • Hiring and training
  • Pricing and markdowns
  • Work Planning and Prioritization
  • Mentoring and coaching
  • Goals and performance
  • Display setup
  • Employee coaching
  • Relationship building and management
  • Sales growth
  • Issue resolution
  • Staff scheduling
  • Inventory counting
  • Flexible schedule
  • Scheduling coordination

Timeline

Assistant Store Manager

TJ Maxx
08.2018 - Current

Wally's Card and Party Factory

Aeropostale

Back Room Coordinator

T.J Maxx

Bloomington ISD
Consuelo Licerio